A Worldwide Salute to Community Managers

[...] Link: A Worldwide Salute to Community Managers [...]

[...] you know Community Manager Appreciation Day falls on the fourth Monday in January, and that we’re celebrating our third annual day of [...]

”
there’s a bright future for this role ” I thought you’d written the role off as waning into the sun and/or morphing into a more formal, wider-cast social media net…You think the CM role will evolve independently then? Thanks.

What a nice way to start the morning of a workweek.  Made me feel nice to know that others understand the amount of work it is to manage a brand online.  As a Community Manager for Bruce County Tourism “@explorethebruce:twitter “  Ontario Travel & Tourism DMO, I have around 10 brands to manage and nurture daily.   This is sometimes a very heavy job.  I really connected with your article “trying to balance the needs of customers and sometimes conservative corporations unwilling to lean towards social.”.   It has been a long road when after 2yrs of Social Media growing in popularity and beginning to be a no brainer to invest in that the beginning was a lonely push.  Yet, like the turtle and the hare we all can success and show returns on our efforts to people in charge above that fund our marketing efforts.  Thanks for recognizing our efforts.  @gemwebb:twitter

Gem hats off to you.  Congrats on your success of the 10 brands to manage, and look forward to hearing your next steps.

As alluded to above, the CMs that can learn to manage lower-cost outsourced services will thrive –those that do not will be threatened.  There are higher-order CM skills that (like the Face of a company, or strategy) that is difficult to outsource correctly, yet the more common skill-sets like Community Admin, baseline metrics, can certainly be outsourced as we see India and Philippines offer these services to brands.  Hope that clarifies.

Here’s my post on that topic, I’m glad you raised it Jerome.

http://www.web-strategist.com/blog/2011/08/25/trend-some-community-management-activities-to-be-outsourced/

Great post Jeremiah. I echo Gem’s sentiment about a great way to start a weekday and if you live in Canada a great way to warm your heart mid-winter LOL. This is a great day to take a moment and reflect on all that you do. As a community manager you tend to be focused on the good of your company and usually you put yourself last on the list of priorities in the run of day and as you point out the evening and weekend. Such a positive event to be a part of.

Michael Girard
Community Engagement, Radian6

Great post Jeremiah. I echo Gem’s sentiment about a great way to start a weekday and if you live in Canada a great way to warm your heart mid-winter LOL. This is a great day to take a moment and reflect on all that you do. As a community manager you tend to be focused on the good of your company and usually you put yourself last on the list of priorities in the run of day and as you point out the evening and weekend. Such a positive event to be a part of.

Michael Girard
Community Engagement, Radian6

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Thanks Jeremiah for your support of the Community Management profession! We’ve been talking about this for a few years and it’s so awesome to see how it has evolved! It’s exciting to see the role becoming mainstream as org’s of all sizes realize the need to connect with their online communities. 

Your readers are invited to join our Google+ Hangout at 1 pm est (10 am pst) today. A group of us are going to talk about the challenges and future of this role.
More info can be found here & you can join the Hangout here:  (use the ‘Expand Post’ to see the speaker list)
https://plus.google.com/117161668189080869053/posts

Also, the Community Manager, Advocate, & Evangelist Facebook group is a vibrant group to share ideas http://www.facebook.com/groups/3553055120/

Happy #CMAD everyone!

[...] is the third annual worldwide Community Manager Appreciation Day (background here). It’s a chance for peers, customers and suppliers to publicly acknowledge the work that [...]

[...] is the third annual worldwide Community Manager Appreciation Day (background here). It’s a chance for peers, customers and suppliers to publicly acknowledge the work that [...]

Well done goes without saying, way to go in leading the charge

Thanks Jeremiah!!
It’s always nice to get a little appreciation for all the hard work we do (despite the fact that it looks like we’re playing on Facebook and Twitter all day).

Cheers,
Sheldon, community manager for Sysomos

it’s not in my job title, but it’s certainly a big part of what I do and have been doing for some time now. I do it because I love it. To be able to help someone, solve a problem and contribute to the continued growth of our brand in a positive way. 

Cheers to your Sheldon!

With so many businesses still on the “outside looking in” when it comes to social, I find an “Appreciation Day” a bit premature. Especially considering the position’s responsibilities sound just like any other customer service, sales, PR, marketing and/or receptionist position in any company. Those positions, of course, go back more than a century…
Just saying.

[...] Web Strategy: A Worldwide Salute to Community Managers [...]

Sounds like a cool idea. I’ll try my best to join in

Sounds like a cool idea. I’ll try my best to join in

Patrick

I agree, these community managers are often change agents inside of their company and should be recognized. 

[...] Jeremiah Owyang thought it was high time that community managers started to get some recognition. Community Manager Appreciation Day (#CMAD) was born and it’s a day that I always look forward [...]

Thanks Dan.  Some community managers have been doing this for over 10 years!  I agree however, that most companies are very immature in this space.

Such a nice work Jeremiah for your activity of the Gathering Management occupation! It’s breathless to see the Part of becoming thought as of all sizes realize the Required to joint with their online area. 

I appreciate and thankful for your salute to community managers. Not only you, but also I am salute to the Community Managers not because they are busy enough for their jobs but because they are all doing their jobs that results to an effective marketing and community building for the consumers.

[...] graças ao Jeremiah Owyang que se estabeleceu essa data para todos aqueles que, nas palavras do Jeremiah: …são [...]

I’ve learned a lot from your blog here! Keep on going, I will keep an eye on it.

I’ve learned a lot from your blog here! Keep on going, I will keep an eye on it.

Good work, Jeremiah! Those community managers should e recognized as
soon as possible. 

If we want this role to have a bright feature, the basic is to develop system of Business goals measurement. 

I think this for sure solves a problem which for many business employees has been a teething problem for quite some time in recent years!

It’s been great to see the “Community Manager” role become so much more diversified in the skills and experience that goes into adding value to a company. We’re seeing more and more innovation in how community managers are adding to the bottom lines of their employers and its exciting to watch! 

Salute to all! I agree, this is so much more than “playing on facebook all day”…