Matrix: Challenges of the Social Technology Industry, July 2010 Edition

While the opportunities for social technologies to change the world, business, and our individual lives continue to unveil, it’s also key to focus in on the challenges that impact the industry.  For many folks who have decided to invest in social technologies to improve their … Continue readingMatrix: Challenges of the Social Technology Industry, July 2010 Edition

When Appliances, Pets, and Plants Start to Tweet

Soon, we should expect devices and appliances of all kinds to emit digital updates.  Will it be signal or noise?  It depends on your perspective. This “Ambient Status” is in which a non-living device or non-human beings compulsively create digital signals and updates. With technologies … Continue readingWhen Appliances, Pets, and Plants Start to Tweet

Looking Behind the Curtains on the Social Media Stage: Humans Don’t Scale

I’ve been watching this space for a few years now, and I’ve started to notice that the people (often those that we think of that are at the upper echelons) are not able to scale, as a result here’s what they’re doing to compensate: Many … Continue readingLooking Behind the Curtains on the Social Media Stage: Humans Don’t Scale

Culture, the Great Influencer on Corporate Social Media Adoption

I’ve helped dozens of companies define their social media strategy based on research. Often, we conduct custom research efforts to evaluate first if their customers are using these tools (technographics) then we often talk with many stakeholders to find out their thoughts on social media. … Continue readingCulture, the Great Influencer on Corporate Social Media Adoption

Expulsion of the Social Media “Gurus” –Impacts of the Recession

Thank god for the recession, as now the social media gurus are on the way out. One of the challenges of the social media industry, oh, and in case you haven’t noticed, there are a lot of challenges, is that self-proclaimed gurus have appeared from … Continue readingExpulsion of the Social Media “Gurus” –Impacts of the Recession

How Companies Respond to the Risks of Personal Brands

Some companies are wary of personal brands Last week, I spoke to a social media strategist as a very large consumer packaged goods company, he expressed to me over this client call (called an inquiry) that he was concerned about employees getting too popular due … Continue readingHow Companies Respond to the Risks of Personal Brands

Four Business Opportunities for the Evolved PR Agency

This post is a response to last night’s event at the Horn Group called Is Social Media Killing PR? Sam Whitmore moderated Kara Swisher (media), and Susan Etlinger (PR) and me (analyst) for a lively debate, which resulted in the crowd chiming into the issues. … Continue readingFour Business Opportunities for the Evolved PR Agency