Back in Google Search Results

For over a month, my blog was not being indexed by Google. I recently upgraded to a dedicated server, and apparently something wasn’t toggled correctly, and some websites found my blog to be a 403, permission issues. Although I was being indexed by Yahoo, MSN, ASK and others, google was no longer displaying my blog in any search results. I’ve never spent money on Search Engine Optimization (SEO) nor do I go to any great efforts other than blogging best practices, to make sure I score well. I’ve been using Google as the main way to find my own blog posts, as it’s the fastest way, the native blog search returns way to many values, and not necessarily sorted by … Continue readingBack in Google Search Results

People on the Move in the Social Media Industry: Dec 30th, 2007

I’m starting this series of posts tagged On The Move (click to see archives) to recognize and congratulate folks who get promoted, move, or accept new exciting positions. We should congratulate the following folks: Sheila Scarborough is joining Connie Reece and Mike Chapman at Reece and Company as a social media writer and consultant. Her other passions includes writing about travel and NHRA drag racing.(Twitter handle) Steven Mandzik formerly of American Intelligence Community is now moving to a different group, one that will allow him to be a community leader, in an entrepreneurial shop at the CIA. He left a comment in my previous post. Jeff Glasson joined PerkettPR . Dan Schawbel is EMC’s first Social Media Specialist Tris Hussey, … Continue readingPeople on the Move in the Social Media Industry: Dec 30th, 2007

Video: Connie Benson on how Community Managers win over detractors (2:30)

Click To Play Connie Benson is a community advocate, and is the community manager at ACDsee photo management software that I’ve used when I was a UI designer. Aside from that, she helps me co-moderate the Community Manager group in Facebook, and has been a big contributor in my research, defining the four tenets of community managers, and is becoming a great friend. I asked Connie what to do when detractors criticize your company, brand, or products, we also talk about dealing with an overwhelming negative community or forum. I also recommend setting up a process in advanced that helps to identify what type of detractor you’re dealing with, as some should be responded to quickly, and some should never … Continue readingVideo: Connie Benson on how Community Managers win over detractors (2:30)

The Three Web Activities: Task, Project, and Business Programs

For the web professional, there are various activities that occur on a consistent basis, I’ve boiled them down to three succint types of activities. Working as a lowly production UI designer to managing a global website, I’ve had to do all. The Three Web Activities: Task, Project, and Business Programs The Task What: A web task is a short term undertaking that could involve any type of activity that supports a website. Examples: These could be content changes, database checks, stylesheet changes, or reporting and monitoring. Who: Typically assigned to the content, development, web analysts, production, or engineering team, these are the core activities that keep the website running efficiently. The Project What: A specific-duration activity, this project involves the … Continue readingThe Three Web Activities: Task, Project, and Business Programs

Defining the term: “Online Community”

I’m both passionate about communities (having created the community advocate group in Facebook, as well as held the community manager role at HDS) and am now doing research on this topic. I’m on a quest to find an accurate, reliable, and timeless definition of the term “online community”. I vetted this definition with my Twitter network, received nearly 50 responses this morning. I’ve boiled down a definition to the following: An online community is: Where a group of people with similar goals or interests connect and exchange information using web tools. Also good reads are other ways to define community, (quoting Jake McKee). Amy Jo Kim has a book and online resources that are very helpful. Your feedback wanted (as … Continue readingDefining the term: “Online Community”

A very slow week

I’m used to being online 12+ hours a day, just to keep up with the news in the rapid fire tech industry. This week is so quiet, that even press were asking me to see if I had any stories or anything interesting to share, usually they have a story in mind they are on rapid deadline to complete. Many companies launched their features and products in Mid Dec or earlier as business folks take up to two weeks off. This really reinforces why I love the tech industry, as this ‘ketchup week‘, is a good reminder what it’s like in many other industries. I was telling my colleague Josh Bernoff today that if I talk about my employer I … Continue readingA very slow week