Every company makes mistakes, and I’m actually quite forgiving about it, what they do next is what will make or break me as a customer, and I have the habit of telling a few thousand people. I’ve been a customer of Dreamhost since I’ve had this domain and have had quite a few outages, and recently my blog was 403 (forbidden to others), as they forgot to fix all the settings when I moved to a dedicated server. Despite these hardships (which I’m willing to let go, you know I used to work at Exodus, a web hosting company) I’m sympathetic towards web hosts. Despite my willingness to forgive, I have a hard time when I feel like I’m being … Continue readingWhy I feel that Dreamhost is patronizing me.
Big thanks to Dreamhost for restoring Andy’s websites, he’s coming out of hell. You can read his horrible experience on this blog that he created in Blogger called NightmareHost. Andy has gotten some human responses, so hopefully this will all be resolved. Several folks blogged about it, such as myself, Julio, and Brian. I had breakfast with Robert at a podtech session and told him how powerless Andy was, he chimed in and there was a flurry of discussion, Robert blogged about it and there are 23 comments. It seems hit and miss with dreamhost, some have problems and some do. Robert was compared to Dreamhost using the term “Suck” (As that’s a good way to google a company or … Continue readingDreamhost Talks to Andy and the Blogosphere Reacts
I’ve been hearing from friend Andy about his nightmares with Dreamhost (in fact I’m a customer too, partly due to his recommendations). He manages multiple websites and they’ve been shut down today. Andy doesn’t believe he’s at fault, and is asking for a dialogue with Dreamhost, and now they’ve clammed up. Having worked closely with Andy for some time, I highly suspect that he’s pretty careful about how he manages his websites, and I suspect this is a simple misunderstanding. I hate having to do this to a company, but I really want to encourage a conversations between Andy and Dreamhost. Folks, imagine if your blog or websites was taken down, locked, and they refused to talk to you, how … Continue readingDreamhost, kindly respond to Andy!
A few weeks ago, I had some problems with this site going down, as my host Dreamhost has been having some issues. I’ve even reccomended Dreamhost to Clint Ivy, who I believe is using it as well. The Dreamhost blog explains all in a very lengthy post —read for yourself. “As I’m sure most of you already know, we’ve had nothing but troubles, large troubles, for pretty much the last three weeks. A lot of these troubles were our fault, a couple of them were at least ostensibly beyond our control, and they all compounded each other. Here I’ll try and go into as much detail as possible about what happened, why, and the steps we’re taking to stop this … Continue readingDreamhost let’s customers peer into their Nightmare –I’m one of them
After being with Dreamhost since I launched this blog, I realized it was time to move on after my site would be down at least once a week, nor could it handle a large influx of Twitter users at a single time. To Dreamhosts credit they were very responsive to my support tickets, but I really never saw things improve as far as uptime goes, and that’s what matters. Mitch Canter, my web designer is handling the migration as I move over to Media Temple, but there’s a few recent blog posts that are missing, but we’ll get it ironed out in short order. It’s interesting that Robert Scoble called me as soon as he noticed my site was down … Continue readingSwitching to Media Temple as my host
I’m respecting your limited time by publishing this weekly digest on the Social Networking space, which I cover as an analyst. I’ve created a new category called Digest (view archives). Start with the Web Strategy Summary, then quickly scan the succinct and categorized headlines, read text for my analysis, and click link to dive in for more. You can subscribe to this digest tag only, which filters only these posts tagged digest. Need to make decisions about your web strategy? I’m here to help: subscribe to my blog, sign up for emails (right nav), or follow me on Twitter, (I’ll follow you in return). Web Strategy Summary This week is slow, as my host Dreamhost has been down. Updating this … Continue readingWeekly Digest of the Social Networking Space: March 27, 2008
For over a month, my blog was not being indexed by Google. I recently upgraded to a dedicated server, and apparently something wasn’t toggled correctly, and some websites found my blog to be a 403, permission issues. Although I was being indexed by Yahoo, MSN, ASK and others, google was no longer displaying my blog in any search results. I’ve never spent money on Search Engine Optimization (SEO) nor do I go to any great efforts other than blogging best practices, to make sure I score well. I’ve been using Google as the main way to find my own blog posts, as it’s the fastest way, the native blog search returns way to many values, and not necessarily sorted by … Continue readingBack in Google Search Results
Scott, who was at the dinner last night, has embedded the following videos on his blog. I’m a fan of what Lee and folks have been doing, have you seen their easy to watch videos? I’ve put them all on one page, watch these first. The following clever Kommon Kraft videos brand jack the good folks at Common Craft, don’t you hate that? I sure do, and will tell everyone on my blog, twitter, flickr, and on my second life island. Above Video: New Media Douchebag (Don’t you hate that? I sure do) Above Video: Technology in Plain South Carolina English, which if you’re not familiar with, they’re making fun of Miss South Carolina. Funny stuff, gave me a chuckle.
I’ve got some other notes I’ll be publishing, but in the meantime, here’s a little interesting tool that if you’re managing a website to know about. I’m at the Google Developer day here at the San Jose convention center and had a nice close up tour of the Web Master tools that Google provides. Did you know that you can see who’s linked to you, and export the data? While the data is alpha organized and a bit raw, it may have data (or richer data) than what Technorati brings to you. You can also check out Google queries, and how people found your site, and which keywords they used. I found out that I show up as the fourth … Continue readingChecking out Google’s Webmaster tools at Google Dev Day
My blog was down yet again reports Dreamhost, this is happening way to frequently. Sorry for folks that were trying to access it (Chris called me and emailed me and Dave McClure emailed me). Not sure what’s going on, I don’t see an issue on the Dreamhost status blog, so I logged into the admin panel and don’t see any indicators. It’s funny when people tell me that my blog is down, it’s almost like a sympathy card; “sorry about your loss”