@spicedawg56 It is! Yet remember email is a social network. @Collectual these folks own social media budgets: LIST http://bit.ly/cgtcJs in reply to spicedawg56 1 week ago

Archive for the ‘Web Usage’ Category

If you’re seeking stats from 2008, I’ve compiled them on this similar post of 2008 social networking stats. Update, now see the 2010 stats.

Stats are important –but on their own, they don’t tell us much
Stats on social networks are important, but I’m going to need your help in creating a community archive, can you submit stats as you find them? I’m often asked, “What are the usage numbers for X social network” and I’ve received considerable traffic on my very old post (way back in Jan 08) of MySpace and Facebook stats, even months later. Decision makers, press, media, and users are hungry for numbers, so I’ll start to aggregate them as I see them.

How I interpret stats
Numbers don’t tell us much without insight and interpretation, in fact, you’re going to see conflicting numbers of usage from many of the agencies and social networks themselves. The key is to look at trend movements, don’t focus on the specific numbers but the changes to them over time. I put more weight on active unique users in the last 30 days vs overall registered, in fact, the actual active conversion rate will often range from 10-40% of actual users sticking around and using the social network, so don’t be fooled by puffed numbers. No single metric is a good indicator, you have to evaluate the usage from multiple dimensions, so you also have to factor in what are users doing, time on site, interaction, and of course, did they end up buying, recommending products, or improving their lives.


A Collection of Social Network Stats for 2009
I’ll be updating this post throughout the year, bookmark it, and share it with others

Geography

All Social Networks

  • Techcrunch has listed out comscore’s numbers across multiple social networks, Sources: Techcrunch via Comscore, Jan 1, 2009
  • Compete has released stats in Feb, comments by Cnet. Unique Visitors, Total Visitors and rank information. Cnet, Feb 10, 2009
  • Nielsen Online shows that: Social networks and blogs are now the 4th most popular online activity ahead of personal email, Member communities are visited by 67% of the global online population, time spent is growing at 3 times the overall internet rate, accounting for almost 10% of all internet time, PDF, Nielsen Online, March
  • Nielsen reports that Social Networks 68% more popular than email 65% (but not by much), Nielsen, Cnet, March 2009
  • Techcrunch has an interesting application that shows which social networks dominate by country, June 2009
  • eMarketer has compiled stats from themselves and others on the different age groups of Twitter, MySpace, Facebook, and LinkedIn, July 2009
  • Ignite has data on a variety of social networks that includes traffic and demographic data. July 2009
  • Gender: Royal Pingdom compares social networks based by gender, in almost all cases, women dominate social networking sites over men. Nov 30, 2009
  • Demand Media (Cracked, eHow)
    This LA based media company owns Pluck (community platform) and several social media sites, which I’ve dubbed curated social content.
    eHow

    • eHow
      • 39 million people visit eHow each month to accomplish their projects
      • How to Boil an Egg is consistently one of the most popular articles on eHow
      • eHow has more than 160K professionally produced videos
      • eHow has more than 700K articles
      • eHow has paid more than $1MM to members participating in the Writer’s Compensation Program
    • Cracked.com
      • Now over 2500 writers contributing pitches, ideas, and feedback in our virtual writers room.
      • 18k+ total submissions to our daily caption contest in the month of June
      • Most viewed article of all time on Cracked – “The Top 10 Secret Celebrity Scientologists” – hits 4.6M+ total views
      • Original episodic video series, “S.W.A.I.M”, which offers hilarious commentary on oddities across the web, reaches 4M+ total streams
      • Adding up article and topics page submissions, comments, craption entries, and photoshop entries, over 30k unique content submissions from users/month

    Facebook

  • Facebook has some very limited stats on their own website, view here, Facebook, often updated
  • 150 million people around the world are now actively using Facebook and almost half of them are using Facebook every day. This includes people in every continent—even Antarctica. If Facebook were a country, it would be the eighth most populated in the world, just ahead of Japan, Russia and Nigeria. Facebook is used in more than 35 different languages and 170 countries and territories. Source: Mark Zuckerberg, Jan 7, 2009
  • Facebook has 54.5 million monthly unique visitors, says Comscore, with a growth rate in the U.S. averaged 3.8% per month over the last year. Source, Comscore via Techncrunch, Jan 13, 2009
  • 175mm users, with 600k daily growth of users, with the fastest growing segment “45% of Facebook’s US audience is now 26 years old or older.” Inside Facebook, Feb 15th, 2009.
  • Compare the dominant Facebook vs MySpace traffic, stickablilty, and engagement, Compete, Feb 27, 2009
  • Despite those that have over 100 friends, most only communicate with a smaller subset of friends, and the rest is broadcasting to others. Now there’s not enough data presented to see if if content actually can still spread across those that do not interact. Source originally from Facebook’s sociologist, Feb 2009
  • This graph from Compete data shows Facebook has more users than MySpace, note the ‘crossing of the streams’, Compete, March
  • Inside Facebook says: “the number of Americans over 35, 45, and 55 on Facebook is growing fast. In the last 60 days alone, the number of people over 35 has nearly doubled. Developers and marketers may want to think about how to serve this group of new users.” Inside Facebook, March
  • “Women over 55 remain the fastest growing group, and growth among the teen and college-age set has been relatively paltry. In absolute numbers there are now even slightly more members between the ages of 45 and 65 than there are 13-to 17-year-olds.” Wired Magazine, March.
  • Facebook Ranks as Top Social Networking Site in the Majority of European Countries. Facebook Captures #1 Ranking in Spain for the First Time in February, comScore, April
  • Facebook dominates US visitors over MySpace: “Facebook pulled in 70.278 million unique visitors in the states, compared to MySpace’s 70.237 million, according to data released by ComScore. That made Facebook the most popular site in the U.S., in terms of visitors. Just a month earlier, Facebook had a little over 67 million U.S. visitors behind MySpace’s 70.9 million.” PC Mag,, June 16
  • Techcrunch found that Facebook is the fourth most visited website in June, 2009
  • Facebook hits 300mm users as of Sept 15th, they were 250mm in July, showing significant growth. The challenge? We don’t know how many accounts are active, registered doesn’t mean they are returning. Secondly, there are still large social networks like email to contend with: Yahoo, Gmail, AOL, and MSLive. Sept 15, 2009.
  • Facebook fan page stats based on analysis of over 600,000 pages by Sysmos, Nov 2009.
  • Demographic data released says “about 11 percent of the social network’s approximately 100 million U.S. members were African-American, about 9 percent were Latino and 6 percent were Asian, according to a blog Facebook posted Wednesday evening — a much higher share for blacks and Latinos than four years ago.” read this insight, or Facebook’s data, Dec 17th
  • Friendster

  • “90 percent of its traffic coming from four countries – the Philippines, Malaysia, Indonesia and Singapore.” also “15 million members worldwide” and “comScore reports Friendster traffic in Southeast Asia dropped from 32.6 million unique monthly visitors in August 2008 to 13.7 million this August, while Facebook zoomed from 24.8 million to 71.1 million. Friendster had slipped even below MySpace, with 15.1 million, while Twitter surged from 600,000 to 10.3 million.” SFGate. Oct 2, 2009
  • Hi5

  • 60 million reported users, and Hi5 has introduced a gaming component. VentureBeat, Feb 5, 2009
  • LinkedIn

  • “the site’s traffic is up in the recession. It hit 36 million members last Monday and is adding them at a rate of about one member per second. According to ComScore, it’s gone from about 3.6 million unique monthly visitors a year ago to 7.7 million today, Adage, March 2.
  • Big growth, LinkedIn has grown to 50 million users as “As of early this morning, LinkedIn has 50 million users worldwide and we’re growing that figure at roughly one new member per second.  When LinkedIn launched in 2003, it took 477 days — almost a year and four months — to reach our first million members. This last million took only 12 days”  They report in Oct 14th,
  • Microsoft: Live, Hotmail, Messenger

  • Number of active WL IDs: More than 500 million active Windows Live Ids. Number of Hotmail Users: More than 375 million active accounts worldwide. Number of Messenger Users: More than 320 million active accounts worldwide. As told to me by Microsoft in April
  • MySpace

  • 76 million members in MySpace US, with a U.S. growth rate of 0.8% per month Comscore via Techncrunch, Jan 13, 2009
  • “The average MySpace user now spends 266 minutes (4.4 hours) on the site every month; a 5% increase over last month and a +31% increase year over year. MySpace says its users spend nearly 100 minutes more per visitor than the closest competitor.” Social media bible (who cites a press release), Feb, 2009
  • Compare the dominant Facebook vs MySpace traffic, stickablilty, and engagement, (repeated from the Facebook category above) Compete, Feb 27, 2009
  • Facebook dominates US visitors over MySpace: “Facebook pulled in 70.278 million unique visitors in the states, compared to MySpace’s 70.237 million, according to data released by ComScore. That made Facebook the most popular site in the U.S., in terms of visitors. Just a month earlier, Facebook had a little over 67 million U.S. visitors behind MySpace’s 70.9 million.” PC Mag,, June 16
  • Twitter
    Having spent time with Ev and Biz, they don’t provide a lot of data and certainly not a total user count, as a result, we often have to estimate based on the following sources.

  • According to Compete, the growth rate for Twitter was 752%, for a total of 4.43 million unique visitors in December 2008, in the start of 2008, Twitter had only around 500,000 unique monthly visitors. Source: Mashable/Compete, Jan 9, 2009
  • Demographics of Twitter: Lots of stats here: 11% of online adults use Twitter or update their status online
  • Twitter users are mobile, less tethered by technology, Pew Research, Feb 12
  • Quantcast data on Twitter indicates that Twitter.com is a top 500 site that reaches over 4.1 million U.S. monthly people. The site attracts a more educated, slightly more female than male, young adult audience. Quantcast, March
  • Compete shows that Twitter is receiving 8million unique visitors in the month of March 2009. Compete (via Nick) March 10
  • Comscore data shows that “In February, 4 million people in the U.S. visited the site, up from 2.6 million the month before, according to the latest data from comScore. That represents a 55 percent month-over-month growth rate, compared to 33 percent growth in each of the two months prior.” Comscore, March
  • Unique visitors to Twitter increased 1,382 percent year-over-year, from 475,000 unique visitors in February 2008 to 7 million in February 2009, making it the fastest growing site in the Member Communities category for the month, Nielsen, March
  • “Worldwide visitors to Twitter approached 10 million in February, up an impressive 700+% vs. year ago. The past two months alone have seen worldwide visitors climb more than 5 million visitors. U.S. traffic growth has been just as dramatic, with Twitter reaching 4 million visitors in February, up more than 1,000% from a year ago.” Comscore, April
  • “-the average user has 126 followers; -only 20% of its traffic comes through the Twitter website; the other 80% (logically) comes from third-party programs on smartphones or computers. So if you’re looking at Twitter stats on your website, you’re probably underestimating that source of traffic by a factor of five; -an early peak test of the service came during President Obama’s inauguration in January, when more than 300 tweets per second were being added to the message queue.”Guardian UK (Quoting Twitter’s Engineer Weaver), June.
  • “5% of users accounted for 75% of all activity. This finding was based on indexing 11.5 million accounts, and then looking at the top 5% users who accounted for most number of Tweets….We found that 32% of all tweets made by the most active Twitter users were generated by machine bots that posted more than 150 tweets/day. The actual percentage of machine-generated tweets among the most active users is probably higher than 32% because there many bots that update less than 150 times/day, August, 2009, Sysomos
  • Highlights include: “This shows us the exponential growth experienced by Twitter in 2009. In Q3, this plateaus at a rate of about 8 million new users per month” and “As of September 1st, the actual number of live Twitter accounts was just above 50 million.” and “the average Twitter user has 42 followers. It’s interesting to see the distribution of users by the number of people following them” and “over 75% of all Twitter users have tweeted fewer than ten times” read more data from the source captured on, Oct 5, RJReynolds
  • Social Networking stats indicate that microblogging adoption has increased, those that are ‘younger’ are embracing (there’s limited age breakdown to justify what young means) and those with mobile devices are more likely to tweet. From RWW and Pew, Oct 20th
  • Xing

  • Xing has 6.5 million users, many of which have paid accounts.
  • Yelp

  • Yelp had 25 million daily uniques in August 2009 and have over 7 million reviews on the site to date –told to me by Yelp in October 6, 2009.
  • 2008 Stats

  • Need more? I have stats compiled in 2008 for AdultFriendFinder, Bebo, Digg, MySpace, Hi5, and many others.

  • A note about sources:
    I’m simply collecting them in one spot unless I indicate so, these are not stats from my research. As a result, you’ll often see a discrepancy in numbers depending on source. I need your help, as you find references to usage, visitors, or registered members numbers in articles or reports, please leave a comment with the URL.

    I used to promote my blog posts on Twitter, then when I left Twitter, noticed a significant loss in traffic. Yesterday, I did a blog post encouraging others to tweet then retweet my blog post, as you know, being on a Twitter hiatus gives a unique opportunity to try out some experiments.

    By the numbers:
    Here’s the stats from the experiment: In the last 24 hours, 199 folks tweeted these words “How Bloggers Should Inspire Retweets” within 24 hours.

    Although not all of them used the snipurl I created, there were 2,000 clicks and unique clicks 1,280. This means that the average tweet that linked to the post generated 10 clicks, and about 6.4 unique clicks per person.

    There were 145 new followers to my twitter account, the daily average is new daily followers 88. This is a lift in follower increase of 60% beyond the daily average.

    Google Web Analytics showed that to be the top viewed page in last 24 hours, with 954 views, the graph below indicates that traffic returned to patterns before I took my Twitter hiatus.

    30 Days Traffic on Web Strategy Blog
    Above Graph: Last 30 days visitors according to Google Analytics to my blog, notice the dip when I started the hiatus on Jan 20th, also coupled by the holidays. On Dec 5th the twitter experiment started and brought visitors back up to normal levels.

    30 Days Traffic on Web Strategy Blog
    Above Graph: Twitter was the top referrer of traffic over the last 24 hours.

    This means that:

  • My experiment on ‘energizing’ (word of mouth) was successful from blog to twitter, learn about my goals.
  • You don’t need to be on Twitter.com as an active user to gain traffic to your site.
  • Since my twitter account wasn’t involved, the number of Twitter followers doesn’t matter as much as we once thought.
  • If you have compelling content, and make it easy for people to share, they will, and then it will rapidly spread through the twitter WOM network.
  • While I do have a good sized blog readership, a marketer with advertising budget could easily generate eyeballs to a blog with less subscribers, and potentially get similar results.
  • If you read the comments, there were several vendors that are going to offer a tweet icon at the bottom of your blog post, or wordpress plugin, so expect to see more of these.
  • This experiment isn’t completely scientifically done, if this were for an official Forrester report, that I’d have several control groups, sample with a variety of different websites, blogs, and twitter accounts to find a pattern. The one conclusion is that I don’t need to tweet to get twitter traffic.

    Helpful? Copy, Paste, then Tweet it!

    Findings: Why You Don’t Need to Tweet to Get Traffic from Twitter http://snipurl.com/9k5xy

    Time 4 Wine

    Click the above image to advance to Josh’s full post

    While in the back of our minds, we all knew this was true. Corporate blogs, like Jonathan Schwartz Blog and Bob Lutz of GM frequently talk about one thing –they’re companies and their products. In fact, some would argue corporate blogs don’t live up to the dream of naked transparency as we saw from Robert Scoble way back in 2006. Instead, many corporate blogs have become a rehash of press releases written in more of a human tone, yet fail to address the real conversation that’s happening in the marketplace.

    In the above graphic, Josh Bernoff has conducted research and found that consumers said they trusted corporate blogs very little. How little?

    “Not only do blogs rank below newspapers and portals, they rank below wikis, direct mail, company email, and message board posts”

    –in fact, a mere 16%

    While I certainly discussed the findings with Josh before the report was published, he has far more details on the report, and answer what you should (and survey methodology) do from his post.

    For what it’s worth, I spearheaded the corporate blogging program at Hitachi Data Systems, helped my two recent CEOs start blogging, and am an active ‘corporate’ blogger myself. Love to hear your thoughts on this, were you surprised?

    Update: The Blog Council (a third party organization) has addressed the data, and has listed out many of their trusted blogs, I think most are part of their council. I wonder what the Blog Business Summit, Shel Israel, Dave Taylor will say –did corporations follow their instructions –doesn’t look like it.

    Update: You can download the report for free, after your register on the Forrester site.

    Left: The famed HP Labs think tank in Palo Alto.

    A few months ago, I spent an entire day with the HP Labs group in Palo Alto, they’re responsible for the R&D and innovation that goes into their thousands of technology products on the market. I was pleased to see this deep dive scientific research on Twitter by Bernardo A. Huberman, Daniel M. Romero and Fang Wu.

    You can read the free Social networks that matter: Twitter under the microscope (PDF). Written in an academic style, it’s a bit dense for the casual reader. I write for a business audience and I’ll strip out the most important findings, and add my own insight to what I think matters. As always you’re welcome to chime in the comments.

    Understanding HP Lab’s Twitter Research:
    If you just need a summary, I wrote this in a way that you can just read the bolded elements to get a sense of the report. I hope this saved you some time.

  • Most users have a smaller inner circle they communicate with: Within a social network, it was found that most only frequently communicate with a small segment of users –even if one has a large community. Makes sense, everyone has an ‘inner circle’. Finding the true network that an individual has (even if they have thousands of “friends”) is what’s really important. Although Scoble solicits imput from thousands of contacts, he leans on a smaller subset of folks to trust above all others.
  • HP Labs Sample Size is @ 6% of the Twittersphere: HP Labs took a random sample set of Twitter users, for a base of number of 309,740 users. According to my social network stats tracking page, Twitter’s total universe is somewhere between 4-5 million (still very small). I’ll value the network on the 5 mil side, so that’s sample size of about 6%, which is pretty healthy.
  • On average, most had 85 followers: They found that the average user has 85 followers in their network, this number seems reasonable when averaged out across the network.
  • On average, most had 80 friends: Most users followed back 80 others, which is close to the actual follower number. Perhaps some weren’t following spam bots, or people that follow everyone. James Governor has been discussing asymmetrical networks, but it appears that on the average, most are symmetrical.
  • Tweet Frequency? About one a day: On average, these users had posted 255 tweets, and since the average users has been around for nearly 7 months, thats about 36 tweets per month, or little bit over one a day.
  • 68%: are active users Social networking stats are almost always flawed, as the vendors don’t disclose how many are truly active. I define active user base as logged in and completed an activity in the last 30 days. Among the 309,740 users only 211,024 posted. It’s unknown if this filtered out spam tweets, although nearly 2/3rds of users have returned (site stickyness. That’s a pretty good return to site rate.
  • Most members have been on twitter nearly 7 months: The research showed that the average person (from first to last post) was active for 206 days. This means that June 2008 (report written in Dec) has become somewhat of a trigger point, perhaps where a growth curve started to point upwards. I noticed an influx of users on April 2008, two months before HPs findings, see comment #579
  • A quarter of tweets (@) are directed at other users: The report showed that Around 25.4% of all posts are directed, by using the “@user” which is responding to others. This could suggest that the other 75% of tweets are updating their network of what users think is interesting or discussing ‘what they are doing’
  • The more followers, the more they tweet –up until a point: Figure 1 indicates frequently in posting the more followers they have, right up until about 500 followers where the frequency starts to level out (if the graph were smoothed). The data around number of friends suggests a similar graph, although there’s no saturation point (see figure 2). I’ll suggest the more connections a user has, the more value they have, and therefore are more active.
  • Despite having large networks, a smaller circle is maintained: For users with a high number of followers, they actually only still communicate with a smaller subset of users. This rule remains constant see figure 4.
  • Where’s the value? within the hidden network: To find out the real value of a twitter user and their network, finding out their true network of folks they communicate with on a regular basis will show their trusted network. Finding out who the Scobles’ communicate with the most will determine will help find out how he is influenced.
  • Business Opportunity for Measurement Vendors
    If you’re a social media measurement company, and can find out the true influence model of who people really trust above all other users by looking at actual “@” behavior and follow behavior, be sure to leave a comment below showing how you can do this. Then, conducting this by topic, will find out the true influencers by market segment within the Twitterpshere.

    Brand Opportunity
    As we know, traditional advertising doesn’t work well in social networks, ‘carpet bombing’ isn’t effective. However, conversational marketing is also costly, as you have to spend great resources on labor to communicate with influencers. Therefore brands who want to be effective with their resources should find out who is an influencer in their market and focus their conversational marketing primarily on them.

    Thanks to the HP labs team who did a great report and really helped to further understanding Twitter better, when you have time, invite me over for lunch, I’m in the area.

    Seeking stats for 2009? They are being compiled on this updated post.

    Stats on social networks are important, but I’m going to need your help in creating a community archive, can you submit stats as you find them?

    I’m often asked, “What are the usage numbers for X social network” and I’ve received considerable traffic on my very old post (way back in Jan) of MySpace and Facebook stats, even months later. Decision makers, press, media, and users are hungry for numbers, so I’ll start to aggregate them as I see them

    An industry analysts’ perspective on web measurement:
    To be clear, my employer Forrester doesn’t provide specific numbers about social networks like Compete, Comscore, Nielsen or others, we conduct our own surveys on user/brand behavior, opinions, and technographics, so I’m often asked for these numbers by press. I’ll use this page as a library, and point clients, press, and media to it, so they’re armed.

    Numbers don’t tell us much without insight and intrepreation, in fact, you’re going to see conflicting numbers of usage from many of the agencies and social networks themselves. The key is to look at trend movements, don’t focus on the specific numbers but the changes to them over time.

    I put more weight on active unique users in the last 30 days vs overall registered, in fact, the actual active conversion rate will often range from 10-40% of actual users sticking around and using the social network, so don’t be fooled by puffed numbers.

    No single metric is a good indicator, you have to evaluate the usage from multiple dimensions, so you also have to factor in what are users doing, time on site, interaction, and of course, did they end up buying, recommending products, or improving their lives.


    Social Networks Site Usage: Visitors, Members, Page Views, and Engagement by the Numbers in 2008

    All Social Networks

  • Overall growth, Unique Audience of Twitter, Facebook, Bebo, LInkedIn, MySpace and beyond, Oct 23, 2008, Nielsen Wire
  • Social Media Stats: This comprehensive wiki has additional data, Helen Lawrenece
  • Membership in social sites: Facebook, MySpace… and Classmates.com, Oct 2008, Rubicon Consulting
  • Extensive list of social networks by traffic, and google insights mentions, and demographics (but doesn’t state source), it’s best to use this comparatively, Dec 2008, Ignite Social Media
  • UK Social networking stats show growth, Hitwise Dec 2008
  • Social Technographics
    Understand how people use different social technologies –the first step before you determine which tools to use.

  • Social Technographics Profile Tool, Forrester Research
  • New 2008 Social Technographics data reveals rapid growth in adoption, Forrester Research
  • AdultFriendFinder

  • 59 million unique worldwide visitors per month according to comScore, For the nine months ended September 30, 2008, we averaged more than four million new member registrations on our websites each month, averaged over one million paying subscribers each month from whom we derived 77.2% of our internet revenues. Dec, 2008 IPO statements
  • Bebo

  • 40 million registered users, Nov 2008, from Bebo directly to me
  • Beth Kanter has an archive of stats she’s taken screenshots of, as well as this handy index list.
  • BlogHer

  • Nielsen Site Census on all of the 2,500 blogs in our Publishing Network, and December, 2008 ended up with: 14.2MM uniques, 62MM page views. Comscore, a panel-based solution, a panel based survey indicated November, 2008 with 6MM uniques. Comscore typically runs at about 50% of our audit trails from Nielsen Site Census. Source: Told to me direct by Blogher, on Jan 2009
  • A treasure trove of stats are available in this PDF report, read the last slides about not even giving up chocolate!, Blogher, 2008
  • Digg

  • “Although the company claims it has 35 million unique users per month, independent researcher comScore (SCOR) says that Digg had 16.3 million users worldwide in October 2008, up 31% from last October’s user base of 12.4 million”, also “But according to Quantcast’s Web site, Digg.com claimed 21.7 million global users as of Nov. 30″, Dec 2008, Business Week
  • Facebook

  • Facebook usage skyrockets from election activity: Includes specific usage numbers, fans and supporters, Nov 5th, Source: Zdnet
  • Facebook 18 Million Unique Visitors in UK, top 5th overall web property, Sep-Aug 08, Source: Comscore
  • More than 120 million active users (does not indicate measure of active), Facebook is the 4th most-trafficked website in the world, More than 400,000 developers and entrepreneurs from over 160 countries, Over 52,000 applications are currently available on Facebook Platform, Nov 2008, from Facebook Stats Page
  • I was told by Mark Zuckerberg (face to face) that the total number of registered users is now 140mm, Dec, 2008
  • If the numbers are right, Facebook’s online users have grown by 30 million in the last four months, up from 90 million users in early July 2008. That means that Facebook is growing much faster than the 250,000 new users per day that the company had previously estimated, Nov 3, 2008, Epoch Times
  • Gather

  • Demographies: ages 25-54, median age is 42, 55% women, 1.2 milliion unique vistiors, 9 million pages views per month, 500k are registered, Dec 2008, as told to me by CEO Tom Gerace
  • Hi5

  • World’s fastest growing among the top-10 global social networks. Based on the June comScore Media Metrix worldwide figures, hi5 grew 79% in the first half of 2008 – more than twice the growth rate of any of the top 10 social networks. According to comScore, the popular site’s monthly unique visitors increased from 31.4 million in December 2007 to 56.4 million in June 2008 – an increase of 25 million monthly visitors. hi5’s October 2008 Worldwide daily average is: 505 million, July 2008 stats, as told to me by Adriana of Corp Comm of Hi5 team.
  • LinkedIn

  • Nearly 60% of LinkedIn users have high personal incomes and hold executive-level or consultant positions, Nov 10th, 2008, LinkedIn, Anderson Analytics.
  • LinkedIn demographics presentation from Aug, 2008, Erick of Techcrunch
  • Stats from CEO: 8 million to more than 30 million, while the staff has expanded from 60 to 370 employees, CEO alludes (but doesnt confirm nor deny) that revenues are $75 (million) to $100 million, The average age is 41 years old. The average household income is $109,000; 76 percent of them have a college degree or a graduate degree. It’s pretty evenly split between men and women, slightly more men. Forty-eight percent are outside the United States, from 07 to 2008. Nov, SFGate.
  • LiveJournal

  • LiveJournal is almost 10 years old and has 1.9 million active users (PDF), Dec, 2009
  • MySpace

  • MySpace has more than 110 million monthly active users around the globe, Jan 2008, emailed to me from press
  • Reunion

  • 32 Million Registered Members, and Growing. Jan, 2008, Reunion to me direct
  • Update, Nov 20, 2008: 50 million total registered members, Adding 1.6 million+ members monthly (mostly adults), Nearly 1 million active paying subscribers. Numbers direct from Kate Zentall of Reunion to me.
  • Second LIfe

  • Second Life provides real time stats: Residents Logged-In During Last 30 Days: 985,92 (out of 16 million total registered). Nov 18, 2008, Linden Site
  • Twitter

  • Global visitors to Twitter rose almost fivefold to 5.57 million in September from a year earlier. Nov 12, 2008, Comscore via BBC.
  • Locations (Cities) with the most tweets, Tokyo is the most popular city, Real TimeTwitter Local
  • Twitter stats by usage during week, as well as comparing heavy vs light users, May 15th, Compete (submitted by Nick)
  • HP Labs has conducted research on twitter, I’ve highlighted the average number of followers, friends, tweets, and active user base.
  • Twitter is dominated by newer users – 70% of Twitter users joined in 2008, An estimated 5-10 thousand new accounts are opened per day, 35% of Twitter users have 10 or fewer followers, 9% of Twitter users follow no one at all, Dec 08, State of the Twittersphere
  • WeeWorld

  • This virtual world/social network aimed at teens who also use IM has reported 25mm registered users, and 1million unique active visitors in last 30 days, as told to me in Nov 2008 on briefing call
  • 2009 Stats

  • Need more stats See this ongoing list of social networking stats for 2009.
  • Caveat: As I mentioned before, do not quote these numbers are from me, I’m simply collecting them in one spot, as you’ll see the accuracy will be debated depending on source to source.

    I need your help, as you find references to usage, visitors, or registered members numbers in articles or reports, please leave a comment with the URL.

    If you weren’t following what was happening online this weekend (yes, yes, ok you’ve got a life) there was a Groundswell against Motrin’s latest viral advertisement that was rejected by mothers in Twitter, spread to blogs, and YouTube. I’m not a mom, so at first glance I didn’t understand the offense, but apparently, it was condescending to moms who perceived wearing babies in a sling as ‘fashionable’ accessory, and who didn’t wanted to be labeled as an ‘official mom’. The original video, which was trying to lean on the light side, took to many generalizations with mothers and resulted in a revolt capped by this backlash video.

    To learn more about the story, read Laura Fitton’s summary, Dave Knox of P&G is taking note, has made it to the NY Times Parenting Blog, and the VP of Marketing representing Motrin has apparently responded (I can’t confirm this). Update: Motrin has now apologized on their site (see screenshot below) and there’s MSM pickup by Scientific American and Computerworld (of all places)

    As much as I’m interested in what folks are saying, allow me to provide an aspect that most others aren’t: short term numerical numbers. (it’s the analyst in me)


    The Motrin Moms Backlash by the Numbers
    I watch the twitter storm start on Saturday (thanks zsazsa), and watched it carry on through the weekend, I’ve taken snapshots of various analytics and social media tools now on Monday morning.


    Motrin gets bump in mentions
    Above Screentshot: Twitter stats indicate bump in mentions of “motrin” and “motrinmoms”

    Twitscoops shows mentions for "motrin"
    Above Screentshot: Twitscoop’s Twitter Analytics shows peak for “motrin” notice there’s no mention before the ad.

    Motrin Moms shows peak during weekend in Twitter
    Above Screentshot: Twitscoop’s Twitter Analytics shows peak for “motrinmoms”

    Over 6000 views on Motrin Mom Video
    Above Screentshot: 6,000 views on Youtube Video: Motrin Ad Makes Moms Mad

    Search results in YouTube for "Motrin"
    Above Screentshot: As a result, 3rd result for “Motrin” in Youtube is to the mother video

    Motrin tagged on Delicious
    Above Screentshot: Although there are only a few tags for “motrin” on delicious, most point to brand backlash

    Motrin.com is down
    Above Screentshot: The Motrin.com website is down, likely they are removing the ad and reverting to a previous website

    Google Results "Motrin moms"
    Above Screentshot: Google search results for “Motrin Mother” (I found an adjacent term to measure the impacts) are mainly to brand backlash

    Motrin SERP not impacted by blog storm
    Above Screentshot: Brand backlash has not impacted Google search results for “motrin”

    Update: Nov 20th, It’s finally hit the search results pages of google for “Motrin”, the 9th link down is to the NYT times blog.

    motrin_apology
    Above Screenshot: The Motrin.com site is back up on Monday 11am PST, after being down for a few hours, with the public apology –which I think is handled well


    Conclusion: It’s not as bad as it looks…yet
    In summary, there were some major blips in social networking tools like Twitter, (it was the top trending topic over the weekend, meaning many saw it that weren’t directly involved) however it’s not likely to cause enough of impact search engine results for “motrin”, be a mainstream press story, or cause damage to stock price.

    Overtime, these search results may fade away, depending on how Motrin reacts, and how mothers decide to press the situation.

    Although brand backlash certainly wasn’t intention, I’m sure that some at advertising firm who created the campaign will chalk this up as a success (it got influencers talking about the brand –who previously weren’t), although the PR group certainly has been dealing with this firestorm all weekend.

    Lessons Learned

  • Always test your campaign with a small segment first
  • Always have staff on hand to be prepared to respond during the weekend
  • Don’t launch a campaign right before the weekend unless you’re prepared to respond
  • The participants have the power, so participate
  • For better or for worse, more influencers are talking about Motrin than ever before
  • I’d love to hear your comments on the fiasco, what short term and long term impacts does this have to the brand? Update: more stats from Freshtakes

    Obama has declared he’ll be using YouTube to provide weekly addresses to the nation and the world, I want to start taking snapshots of the analytics in order to understand the changes that are happening to our world. Each generation has it’s medium, and this one is the web –let’s see how our leadership grasps this.

    The following is the most subscribed channels of all time. I use this as a primary measure as if someone subscribes it means they’re asking for updates whenever new content is published, preference. The following is a snapshot of numbers of the most Subscribed (All Time) YouTube Channels.


    YouTube’s Top 5 Most Subscribed Channels of all Time:

    #1 Fred

    This skit act from a very hyperactive spaz who had too many moutain dew and twizzlers publishes ‘burst’ style videos featuring non stop high-pitched clips stringed along designed to keep the attention of pre-teens, teens, and the occasional web strategist. Fred is now the star of the New TV conference. Notice the few amount of videos Fred has produced and high viewership.
    Type: Comedian
    Videos: 35
    Joined: October 01, 2005
    Videos Watched: 16,203
    Subscribers: 647,697
    Channel Views: 19,314,418

    #2 Nigahiga

    This Hawaiian comedy group does satires, interviews and slapstick style stunts.
    Type: Comedian
    Videos: 57
    Joined: July 20, 2006
    Videos Watched: 11,693
    Subscribers: 632,891
    Channel Views: 17,116,311

    #3 Smosh

    Two college age guys produce skit comedy.
    Type: Comedian
    Videos: 60
    Joined: November 19, 2005
    Videos Watched: 20,161
    Subscribers: 597,161
    Channel Views: 21,898,415

    #4 Universal Music Group

    The only ‘mainstream’ media channel to make it to the list, this shows TV clips and shows as a secondary medium to the TV screen. They’ve published a whopping 8k videos, a scattershot strategy, far beyond any of the other top 5.
    Type: Director
    Videos: 8,905
    Joined: August 23, 2006
    Subscribers: 499,766
    Channel Views: 18,214,102

    #5 Jonas Brothers Music

    The only mainstream music group to make the top 5, the Jonas Brothers Music publish vids, behind the scenes videos and tour updates.
    Type: Musician
    Videos: 72
    Joined: May 11, 2007
    Videos Watched: 1,474
    Subscribers: 385,888
    Channel Views: 18,845,718


    The reason I’m posting these channel numbers is because I’m watching carefully the changes that will happen from Obama’s promise to be a YouTube president. He plans on publishing weekly videos from the white house to provide a human face as well as accepting feedback in a conversational way. Let’s stop and think about mediums used by past Presidents. Franklin D Roosevelt understood the power of the radio (during an economic crises), and was able to reach millions of Americans in ear shot, John F Kennedy harnessed TV, used makeup to keep his cool over his sweaty opponent and beat out and reached millions of American homes to beat out Nixon by 100,000 votes. Now, Obama is using the internet to reach millions around the globe, all at no additional cost of publishing than Fred. Here’s Obama’s stats on his official channel:

    #34 Barack Obama’s YouTube Channel

    Obama used social media tools for awareness, fundraising and word of mouth marketing. He has committed to doing weekly YouTube videos and publishing on Youtube and Change.gov to the nation and the world, here’s the first video.
    Type: Political
    Videos: 1,823
    Joined: September 05, 2006
    Subscribers: 137,570
    Channel Views: 19,705,785

    Change Dot Gov
    Also, this channel has just been created this past week, and is just getting started…

    Type: Political
    Videos: 4
    Joined: November 05, 2008
    Subscribers: 4,550
    Channel Views: 29,779

    Fred vs Obama
    Although Fred has almost the same number of Channel Views (both 19million) as the next president, Fred has 640k subscribers, 4.6 times more than Obama’s 137k subscribers. Of course, Fred’s preteen target audience is more likely to be regular YouTube users with registered accounts, they’ve all opted in for his videos.


    I’ll be tracking Obama’s YouTube stats as we move through the next four years, in the meantime, here’s the first of his weekly YouTube video.


    Saturday, November 15, 2008 06:00am EST, at the time of this embed, there are only 3,858 views.

    The Sixth Graders

    Categories: Generations, Web UsagePosted on September 22nd, 2008

    Sixth graders, are just 10 years from the workforce, I wonder if we’ll be ready.

    I’m now in Dallas, about to speak to 250 marketers (then do workshops) who all work for a company that’s about to ramp up their social marketing activities and put community first. Brands foster communities is a trend we’re seeing, just as Oracle boldly launched it’s Oracle Mix Ideas which allows anyone to submit comments right on the corporate website.

    On the flight over here from SF, I sat next to a young lady (mid 20s) who is a teacher to sixth graders (12 year olds) in San Antonio. As I almost always do, I shifted the conversation over to the internet and she shared with me how this next generation of digital natives is coming at us fast and strong

    The Sixth Graders:

  • All of her sixth graders were literate, although not all of them had computers at home, so she couldn’t issue mandatory web assignments.
  • Many of them used the internet for research, she allowed them to cite wikipedia as a supplement–but they had to cite other websites.
  • Many students turned in their ‘papers’ as digital blog posts on blogspot.com.
  • The art of writing in cursive is deteriorating, many of the students could not read her cursive writing, soon it may go the way of shorthand.
  • The sixth graders would often groan and roll their eyes when asked to do a writing assignment –yet when she listed off the internet as one of the methods they could produce the project, they quickly got excited –and lightbulbs went off.
  • Plagiarism is still an issue, but she and her colleagues have sophisticated ways of checking papers by copying and pasting them in Google, or using proprietary software.
  • I asked her if she sees an increase in web technologies as they get older, and she says “yes, soon the parents won’t restrict and monitor their usage, as they go to high school and college”.
  • I asked her if this helped them to be more or less social, she replied: “Both. They still are shy in class presentations as kids are from any generation, but they express more of their personal being online”
  • During tests, if the students didn’t know the answer to the questions, they would write “IDK”.
  • Now this certainly wasn’t a scientific study, but I’m sure you can find stories like this from sixth graders all around the United States, and perhaps around the world. Give them a six years, and it’ll be interesting to see how their online behavior impacts their college admissions: “10 percent of admissions officers from prestigious schools said they had peeked at sites like Facebook and MySpace to evaluate college-bound seniors. Of those using the profiles, 38 percent said it had a “negative impact” on the applicant, according to Kaplan Inc”.

    If you have experience with the modern day sixth grader, I’d love to hear your observations in the comments below, if you don’t have any stories to tell, forward this to someone who can.

    Warning, if you ask me any questions, and I’m unable to respond with a good answer, I may just respond, “IDK”

    This is entirely speculative post, as I don’t have access to US Government databases, yet the concept worth thinking about. I certainly don’t know the answer, and posed the question to my twitter community with a variety of responses, there wasn’t a clear agreeing side.

    Government Data
    The US Government has a wealth of demographic, workplace, educational, and financial information about it’s citizens, I’m sure there are other databases collecting information. Yet when I think about the information being created by ourselves on the social database (myspace, facebook, blogs) only a portion of the above data may be found, but an entirely different set of information can be found.

    Social Database
    Our research indicates that a majority of teens in North America are using social networks, in fact more than 2/3rds are active monthly users, and about 1/5th are daily users. We’re all aware of the stories of how teens are using these tools to communicate as their primary forms above phone, and even email.

    Types of information commonly found in the Social Database of Gen Y:

    Demographics
    When I take a look at a few of my younger friends I see they’ve uploaded (willingly) information about their: age, sexual preference, political stance, work, school, email address, IM clients, phone numbers

    Pschographics
    They also share some of of their psyhographics: what they like, what motivates or saddens them, hobbies, music. With some time, you could eventually interept their profile to find some inner drivers and motivations. Status messages can really be telling, it’s obvious to me when someone is going through relationship pains.

    Technographics
    While not as complete as formal research, they also share their technographics (how they use technology) by looking at their activity, mini-news feed, see what type of applications they’ve downloaded and used. Beyond web use, you may see elements of consumption of cell phone, tv, and other technolgies present.

    Relationship Network
    Perhaps most importantly, they share their network information, you can see who has become their friends, what they think of each other (top friend apps) and eventually find nodes, influencers, and sneezers.

    Privacy
    Although much of this profile information is hidden, privacy continues to be a top concern, yet many of those afflicted with information sharing in a way they weren’t expecting have to always remember they were the ones who put that information out there in the first place. Even if someone decides to delete a profile, they comments, applications on third party sites, will leave a residual ghost that may be impossible to erase.

    Considerations
    Generation Y (and everyone else) should have a mental filter in their mind before publishing anything on the web. One should assume that this information (or pics) should be considered public, seen by those you don’t want to see, and here forever. While this may not always be the case, it’s a good filter to have.

    A few minutes ago, I completed my Forrester teleconference on Facebook, apparently it was very popular and hand more sign ups than most other topics. During the session we ran a poll to those that were attending (most are web marketers and web strategists). Here are the responses:

    1. Do you use Facebook for your personal or professional life?
    a. Yes 124/196 ( 63%)
    b. No 50/196 ( 26%)
    c. Not Sure 3/196 ( 2%)
    No Answer 22/196 ( 11%)

    2. Does your company use Facebook for Marketing purposes?
    a.Yes 45/196 ( 23%)
    b.No 103/196 ( 53%)
    c.Not Sure 25/196 ( 13%)
    No Answer 25/196 ( 13%)

    3. Does your business plan on using Faecbook for business in 2008?
    a. Yes 68/196 ( 35%)
    b. No 27/196 ( 14%)
    c. Not Sure 76/196 ( 39%)
    No Answer 26/196 ( 13%)

    Although a very limited sample, and just of those that are focused in on social networking, It’s interesting to see that a majority of the members on this call were using this tool. Forrester should be using Facebook to reach this audience, such as the Forrester Facebook page that I initially created, that’s now being maintained by Alexis. I’ll be unbiased, you should also take a look at the Gartner page while you’re at it, I was one of the first to become a fan.

    During the call there were a lot of questions about widgets, open social, and a few who requested success metrics for some of the campaigns, it felt like a pretty savvy crowd, I’m expecting to receive a few meeting requests from clients to further discuss Facebook and social networks.

    The thing about Data

    Categories: Web UsagePosted on January 10th, 2008

    Apparently the industry is starved for hard core data and facts, as I received quite a bit of positive feedback about the numbers I published yesterday.

    It’s really important to point out the strength and weaknesses of data. Data is certainly useful in decision making (and running decisions up the flag pole, or proving one’s programs are achieving success) but at the other hand, too much focus on data alone is a detriment.

    Without insight, context, and analysis, data itself is a crutch, and remember the numbers only indicate what has happened, and sometimes point to what could happen.

    So in the end, you’ll need to find a 360 view of the landscape before applying data, insight, experience, and analysis (what it means) to your web decision making process. In some cases the most brilliant avante garde strategists ignore the data and go off instinct for truly remarkable results.

    Just a quick note on perspective my friends: remember to think holistic.

    Update Nov 2008: I’ve started a new list of data, with links to new sources on this page Social Networks Site Usage: Visitors, Members, Page Views, and Engagement by the Numbers in 2008.

    Every so often as an Analyst I get numbers from some of the companies I cover (I’m mainly covering social networks now), here are some that I’ve received from Reunion, I feel it’s helpful to share this with my readers.

    Sources
    The ones from MySpace are handed to me from a member of the press, someone I have no reason not to trust, and the Facebook stats are from their own site.


    Facebook

    Quick Analysis: The hot talked company Facebook has the highest growth rate, and at Forrester we predict it to achieve the same number of registered users as MySpace in Q4 of 2008, or early 2009 given the current growth rates. The widget platform, which launched summer 2007 has had strong growth as more than 13,000 applications have been launched. Please don’t call this the MySpace killer as each of these sites serves a different demographic, with a different purpose, and different tools. Facebook is more of a ‘lifestyle’ play that allows members to connect to each other.

    General Growth
    * More than 60 million active users
    * An average of 250,000 new registrations per day since Jan. 2007
    * An average of 3% weekly growth since Jan. 2007
    * Active users doubling every 6 months

    User Demographics
    * Over 55,000 regional, work-related, collegiate, and high school networks
    * More than half of Facebook users are outside of college
    * The fastest growing demographic is those 25 years old and older
    * Maintain 85 percent market share of 4-year U.S. universities

    User Engagement
    * Sixth-most trafficked site in the United States (comScore)
    * More than 65 billion page views per month
    * More than half of active users return daily
    * People spend an average of 20 minutes on the site daily (comScore)

    Applications
    * No. 1 photo sharing application on the Web (comScore)
    * Photo application draws more than twice as much traffic as the next three sites combined (comScore)
    * More than 14 million photos uploaded daily
    * More than 6 million active user groups on the site

    International Growth
    * Canada has the most users outside of the United States, with more than 7 million active users
    * The U.K. is the third largest country with more than 7 million active users
    * Remaining top 10 countries in order of active users (outside of the U.S., Canada and UK): Australia, Turkey, Sweden, Norway, South Africa, France, Hong Kong

    Platform
    * Over 7,000 applications have been built on Facebook Platform
    * 100 new applications added per day
    * More than 80% of Facebook members have used at least one application built on Facebook Platform


    MySpace

    Quick Analysis: MySpace the largest Social Network in North America maintains a dominant position as media site, primarily aimed at youth, giving them the opportunity to relate to brands and bands, as well as self-express. This site will continue to do with advertisers and marketers. Expect to see more TV and video networks to integrate and work with MySpace, who has the new generation that Generation X was to MTV.

    Metrics
    · MySpace has more than 110 million monthly active users
    around the globe
    · We are the country’s trafficked site on the Internet
    · 85% of MySpace users are of voting age (18 or older)
    · 1 in 4 Americans is on MySpace, in the UK it’s as common to
    have a MySpace as it is to own a dog

    ·On average 300,000 new people sign up to MySpace every day,
    this month we broke a record and had 4.5 billion page views to the
    site in one day.

    We are localized and translated in more than 20 international
    territories: U.S., UK, Japan, Australia, France, Germany, Ireland, Italy,
    Spain, Mexico, Canada, Netherlands, New Zealand, MySpace en
    Espanol, Latin America, Austria, Sweden, Norway, Denmark and
    Finland.

    ·MySpace is one of the fastest growing websites of all time,
    we have:
    ·100 Billion rows of data
    ·14 Billion comments on the site
    ·20 Billion mails on the site total
    ·50 Million mails per day (more than Yahoo, Hotmail,
    or Google)
    ·10 Billion friend relationships
    ·1.5 Billion images
    ·8 Million images being uploaded per day
    ·60,000 new videos being upload to MySpaceTV each day
    ·More than 8 million artists and bands on MySpace Music
    Acts including Lily Allen, Sean Kingston, Arctic
    Monkeys, Dane Cook discovered on the site by users

    Company Details
    ·Launched in January 2004
    ·Acquired by Fox Interactive Media in October 2005
    ·Los Angeles-based
    ·Founded by Chris DeWolfe, CEO and Tom Anderson, President


    Reunion

    Quick Analysis:
    This quiet company is profitable already, and is making some strong growth with repeat users that are buying services from the company, as well as advertising. Reunion caters to an older crowd that is seeking to connect with each other from school, childhood, work, or locations. It’s surprising that this company has 32 million registered and is already profitable.

    Highlights
    ·Over 32 Million Registered Members, and Growing
    ·70+ Million Site People Searches Actively Tracked
    ·7+ Million Avg. Unique Visitors Monthly
    ·700,000+ Paying Subscribers

    Update Nov 20th from Kate at Reunion:
    ·50 million total registered members
    ·Adding 1.6 million+ members monthly (mostly adults)
    ·Nearly 1 million active paying subscribers

    Competitive Detail
    ·Critical Mass of Post-Facebook Members, with 90% Over 25 Years Old
    ·Patented Technology to Keep Address Book Updated
    ·Proven, Balanced Revenue Model: Higher Value/Member With Subscription Model

    Financial Summary
    ·Profitable Revenue Growth of over 100% every year without any external capital
    ·Ranked #664 in Inc. 5000 Top Companies
    ·4th Fastest-Growing Company in Los Angeles (LA Business Journal)
    ·Recently took 1st outside investment of $25M from Oak to accelerate growth


    I’m thinking about publishing these numbers once a quarter or once a month, if you’re a company that’s in the social networking space, you can send me some valid and confirmed numbers at my email, listed on my contact page. These are not really centralized anywhere in the industry, and I think it could be of a service to everyone.

    Update Nov 2008: I’ve started a new list of data, with links to new sources on this page Social Networks Site Usage: Visitors, Members, Page Views, and Engagement by the Numbers in 2008.

    Twitter is one of the top referrers of traffic to my blog, over 2000 referrers from twitter to my blog in the last 30 days…there’s something happening there.

    I’ve also noticed and increase of new users over the past 30 days, feel free to add me as a friend, I will add you back. (Update: I’m no longer adding anyone back, as it’s not time efficient for me to do this)

    Twitter is becoming a major communication tool for me lately. There are more intimate conversations being held on this next-generation chat room, and it’s filled with early adopters and those who are trying to reach them.

    If you’re not familiar with Twitter, my colleague Peter Kim recently did research on it, as well as recorded a podcast. I’ve also got a post up on why Twitter matters to the web strategist –it’s a quick start guide.

    Here’s a few of the conversations I’ve been having in the last week

  • Just this morning we were debating the (lack of) user enterprise software debate
  • This past weekend I met over a dozen people who like the same type of music I do, and they recommended new artists to me.
  • News and information breaks on Twitter before it hits blogs
  • Last week I was on the phone with Francis Tapon, author and world traveler, he told me his secrets to getting paid to traveling the world, so I tweeted it to my 1900 followers.
  • I also share interesting links to content I’m reading, mainly around web and technology, as well as events I attend, much of this does NOT end up on my blog.
  • I’m starting to use Twitter like my link feed, why I find interesting I put on twitter, rather than on my google shared reader or my blog.
  • You won’t hear me talking about what I ate for lunch, but you will learn things about me that I’m passionate about –strategy, music, art, etc.

  • Who it’s for and who it’s not

    If you’re in the tech industry, and in marketing, you should be paying attention to what’s happening on twitter. There’s even search tools that can help you find discussions and memes. Also, if you’re trying to reach early adopters, these are tools for you. This really reminds me of the the whole blogging industry in 2005, it’s the same type of pros and cons –it’s just much smaller now. If you don’t meet these criterion, then it may not be for you, always remember to find the audience you’re trying to reach first.

    Hope to see you there, my profile is jowyang, and I’ll follow you back.

    If you’re seeking more followers and want to connect with folks (once you get a few dozen active friends, a real ‘conversation’ starts) leave a comment below with your twitter name.


    Update: I’ve tweeted to my network to add their name to this comment area if they want to connect with other folks (see my actual tweet) that are interested in social media+marketing+and are on twitter.

    [The Fabric becomes stronger as the Threads connect]

    In just a few minutes there are over 20 responses. This is testament to how rapidly things are evolving. Now the title of this post is needs to be modified: “Some conversations are moving to twitter..and back to blogs”


    Update 2: Three hours since I’ve posed the first tweet pointing people here (Have about 50 new followers, and over 160 comments on this post, dozens of replies within twitter, became the top node on techmeme, as well as direct messages), and I’m getting messages that Twitter is slowing down as people are starting to add other, the fabric is growing. This is a good test of what could happen in an emergency, as folks were using Twitter to get messages out during the South CA fires a few months ago.

    The viral activity in and around Twitter was amazing, people of like minded interests were leaving their twitter profile below, then connecting to each other at a rapid rate, it then spread the the blogosphere slowing both twitter.com and my blog.

    There are echoes on the blogosphere too:

  • Why is Twitter Exploding? Because it’s A Conversation Ecosystem.
  • Jeremiah Owyang Causes Twitter Explosion
  • Twitter Traffic
  • Help! I’m Addicted to Twitter!
  • Twitter is a Conversation Ecosystem
  • My assumptions were right, there really is something happening in twitter, it’s clear it’s the desire to connect and communicate.


    Update 3: The Day After
    It’s very clear this was twitter storm resulted in meeting the objectives of getting folks to connect. I’m receiving messages and reading blog posts that many people now have added 20-100 followers or connections that they might have not been able to connect to previously, you can track the many incoming links from Technorati. Sadly, having a few hundred more contacts has flooded my mail inbox with notifications, but as promised, each person I’ve promised to follow and listen to in return. Lots of clicking to do this weekend.

    Most importantly, the value of a network is determined by it’s size, yesterday (which some are calling ‘Twitter Tuesday’) resulted in a stronger fabric across the social network. All of the boats rose with the tide.

    Yusuf Goolamabbas shares with me from the Oublaze offices in Cyberport (see pics), in this short clip we cover a lot of ground. In the time I spent with him, I learned that he sees the web from a very strategic point of view, and shares his views on the state of the web industry in Hong Kong.

    You’ll find out:

    1) What’s his view on the web industry in HK?
    2) How can 150% cell phone penetration be accurate?
    3) Bloggers: creators vs readers
    4) Social Networks in Hong Kong, why is Facebook hot, but yet a fad?

    Yusaf, wishing you and the rest of the folks over there good wishes, hope all is going well.

    (Left: Classical Chinese Garden, Bao Mao Gardens)

    Navigate to other reports
    | Part 1 | Part 2 | Part 3 | Part 4 |

    Summary
    I ventured to Hong Kong and met with many of the web industry leaders, below is the final report of 4 of my Web Strategy Field Report to understand the web sphere in Hong Kong and China. If you’re a web strategist with global responsibilities you’ll need to understand what’s happening in one of the world’s largest internet user base.

    Opportunity
    To date, there are more Chinese internet users than all of North America combined, and only a portion of China is full online, the potential has not yet been tapped. Simply re-skinning your website in Chinese and adding a ‘.cn’ domain may not be a sufficient strategy.

    Purpose
    I want to understand the global web better, and am doing what I can to learn more. It’s easy to become very insular in the Silicon Valley bubble, so if you’ve any suggestions, please leave a comment

    Methodology

    30-60 minute formal or casual interviews. I’ve met several successful Entrepreneurs, Investors, Analysts, Professors, CEOs, Strategists, Bloggers, Podcasters, and Marketers during this period.

    Limitations

    Please note this field report is incomplete. I’ve neither the time nor resources to do thorough analysis, and do a 360 degrees research. The information and anecdotes collected are from interviews with those that I met. As always, a web strategy and plan should have thorough research completed before starting. If you disagree or have other data points to add (even if it’s just your own opinion, I welcome them in the comments, please don’t be shy).


    “In mainland China, the youth don’t know how to communicate to each other, offline or online. MySpace put a .cn as a domain extension…it was lame”

    For the online marketer wanting to reach China’s users, simply re-skiinning a website is not sufficient, understand the changes in design, information layout, content requirements, and cultural technographics differences.


    “Xiaonei.com is a Facebook Clone”.

    “Clone” is the right word, the design looks copy pasted. There is more reports from VentureBeat on this company and a recent acquisition.


    “Linkhurst.com is a linkedin clone”

    This business like social networking site offers tools similar to popular LinkedIn. There’s some other interesting resources for internet marketers in China.


    “Two types of internet users in China: 1) Lower end surfer, likely less education, and will gravitate towards Tencet. May be rural. 2) The Urban and Educated will have a career focus.

    I learned this from a CEO in Hong Kong with roots in mainland China, he suggested there are two widening gaps in Chinese culture, society, and thus the web. Understand which segment you’re aiming for, and build accordingly.


    “Chinese may not make virtual friends, as web friends doesn’t make sense, real events offer more value.”

    Value, is the consistent theme I heard from this CEO, with the differences in online behavior to connect with others, creators of online events need to take extra special care of purpose. Perhaps start with an in person event first.


    “Social Networks will not work in the mainland, as the web is used for entertainment [consumption], if there’s no value, usage will be low therefore, networked games and virtual games work as there’s entertainment value”

    If the web is used as an entertainment medium, building sites with large interaction may not work, says this CEO.


    “The ability to quickly access copyrighted content, young users don’t feel a need to ‘earn’ money for media and content”

    Copyright issues have continued to plague western software, media, and music industries, eCommerce strategies around eMedia should be aware and cautious in developing their strategy.


    “The change from Web 1.0 which is Information, to Web 2.0, which is People, is challenging for mainland China, trust is important”

    This is not a China phenomenon, it’s happening all over the world, the real value of information is what is being delivered, filtered, and exchanged by networks of common interest, and eventually trust.


    I really enjoyed Paul’s additional commentary, although he questions why I would visit HK to cover mainland. Most of the people I talked to were from mainland, served mainland, or had their users in mainland, it was all tied. Best find? Paul linked to this Ogilvy blog reporting on Asia, I subscribed.

    Love to hear your commentary, this concludes my report series. For additional related interviews, see what Shel has been doing with Andrew Mao on the impacts of Social Media, Culture and the Chinese Culture (part 1, and then read part 2). Also related, Alibaba’s IPO may hit 1.3 billion.

    Navigate to other reports
    | Part 1 | Part 2 | Part 3 | Part 4 |

    (Left: Teacher and her School Children, Mainland China)

    Navigate to other reports
    | Part 1 | Part 2 | Part 3 | Part 4 |

    Summary
    I ventured to Hong Kong and met with many of the web industry leaders, below is part 3 of 4 of my Web Strategy Field Report to understand the web sphere in Hong Kong and China. If you’re a web strategist with global responsibilities you’ll need to understand what’s happening in one of the world’s largest internet user base.

    Opportunity
    To date, there are more Chinese internet users than all of North America combined, and only a portion of China is full online, the potential has not yet been tapped. Simply re-skinning your website in Chinese and adding a ‘.cn’ domain may not be a sufficient strategy.

    Purpose
    I want to understand the global web better, and am doing what I can to learn more. It’s easy to become very insular in the Silicon Valley bubble, so if you’ve any suggestions, please leave a comment

    Methodology

    30-60 minute formal or casual interviews. I’ve met several successful Entrepreneurs, Investors, Analysts, Professors, CEOs, Strategists, Bloggers, Podcasters, and Marketers during this period.

    Limitations

    Please note this field report is incomplete. I’ve neither the time nor resources to do thorough analysis, and do a 360 degrees research. The information and anecdotes collected are from interviews with those that I met. As always, a web strategy and plan should have thorough research completed before starting. If you disagree or have other data points to add (even if it’s just your own opinion, I welcome them in the comments, please don’t be shy).


    “China blocked Feedburner when they were acquired by Google”

    thus making stats for subscriptions using Feedburner highly innacuriate. Why? China already has more internet users than all of North America combined…any many are learning English.


    “Koreans are separated by 2-3 degrees at the most, but don’t feel comfortable chatting”

    The old saying that everyone in the world is connected by 7 degrees may still be true, but in South Korea, folks are highly connected and can easily find others.


    “Asians don’t have a recovery system for failure, therefore the dating websites are scary”

    In American culture singles (and sometimes the married) clamor for online dating services. In Asia, rejection hurts, is fierce, and there is no recovery from it, so Asian dating sites have a very tough time getting started. Web Strategists should be aware of reward mechanisms and failure systems that allow passing and failure, the culture is different. Who told me this? An already multi-successful web entrepreneur.


    Tencent QQ is a chat feature that’s used as a Social Network for young teens”

    Active discussions occur on this IM tool, which is the world’s third largest. There are virtual coins that can be used to upgrade one’s avatar or blog.


    “BBS (bulletin boards) are popular and China, so why would Social Networking be important?”

    asked a CEO of a stealth startup in Hong Kong’s Innocenter to me. Technographics studies may indicate that individuals may like to join networks, participate, but may not want to demonstrate relationships in the world wide web.


    “Chinese Culture [mainland] doesn’t do a lot of real world social activities, so applying that to the web is challenging”

    He questions if there’s real value in Social Networks, what can an individual learn or gain in such a network. For many, the process should be: Meet, then exchange contact information, then information, then add real value needs to be shown. For many Chinese, the value is not yet realized.


    “Chinese bankers don’t have time to use social networks, they’re going to use the newspaper and their blackberries”

    Tells one investor analyst. His focus in his career was to provide research to busy bankers, they’re not likely to share online, unless direct contributions will result in return.

    Love to hear your commentary, even if you don’t agree. Stay tuned for part 4 next week.

    Navigate to other reports
    | Part 1 | Part 2 | Part 3 | Part 4 |

    (Left: Hong Kong Harbor at night)

    Navigate to other reports
    | Part 1 | Part 2 | Part 3 | Part 4 |

    Summary
    I ventured to Hong Kong and met with many of the web industry leaders, below is part 1 of 4 of my Web Strategy Field Report to understand the web sphere in Hong Kong and China. If you’re a web strategist with global responsibilities you’ll need to understand what’s happening in one of the world’s largest internet user base.

    Opportunity
    To date, there are more Chinese internet users than all of North America combined, and only a portion of China is full online, the potential has not yet been tapped. Simply re-skinning your website in Chinese and adding a ‘.cn’ domain may not be a sufficient strategy.

    Purpose
    I want to understand the global web better, and am doing what I can to learn more. It’s easy to become very insular in the Silicon Valley bubble, so if you’ve any suggestions, please leave a comment

    Methodology

    30-60 minute formal or casual interviews. I’ve met several successful Entrepreneurs, Investors, Analysts, Professors, CEOs, Strategists, Bloggers, Podcasters, and Marketers during this period.

    Limitations

    Please note this field report is incomplete. I’ve neither the time nor resources to do thorough analysis, and do a 360 degrees research. The information and anecdotes collected are from interviews with those that I met. As always, a web strategy and plan should have thorough research completed before starting. If you disagree or have other data points to add (even if it’s just your own opinion, I welcome them in the comments, please don’t be shy).


    “The screen is getting bigger for a reason, some kids are playing 4 MMORPGS at once”

    declared Yet Siu, the CEO of Outblaze over lunch at a fine seafood restaurant on Lamma island. He’s noticed that some youths in China and HK are playing up to 4 MMORPGs or web games at the same time…each in it’s own window.


    “Mini –Homepy (pronounced mini-home-pie) aggregates one’s network”

    Is a new feature coming out of South Korea that aggregates one’s network and is like a filter for an individual. If you want to communicate with an individual, you will go to his mini-homepy and leave a message. It’s a combination of a blog, homepage, aggregator, and message board an individual. I did some searches for this product but didn’t find much.


    “America has never seen an Alibaba”

    On more than one occasion has a few strategists told me about the success of Alibaba. What is this website? It’s an online marketplace for small to medium sized businesses, a site that has no North American relation or comparison. It sports a storefront (free) for any company, and those that wish to upgrade can add video and other features for a fee. Some companies pay up to $5,000 a year. In fact, the company is due to go public soon, and investors are expecting the stock to split within the first 24 hours of IPO. (so I’m told). Ther are 24 million registered users (compared to how many US users) with


    “The internet industry is grouped in the Software industry”

    Unlike the United States the internet is listed and categorized as a subset of the Software Industry. In the US, internet is often clearly separated from desktop or enterprise software, and we strive to maintain that separation. Over time, this may change in China as well. For many web professionals, they clearly see the web as an evolution to re-purpose desktop applications in the browser, and then the mobile web.


    “There are 1.4 million new broadband users in China every month”

    During a presentation from China Mobile various stats were given. Although this growth seems massive only 10% of China is on broadband, I believe the stat in United States is around 70-80% (from memory)

    Stick around next week, I’ll be releasing part 2. If this was helpful or even if you have some contradictory information, please leave a comment.

    Update: I had a great conversation with Carleen Hawn of GigaOm’s Found|READ, she’s summarized much of what I’m reporting back to you all.

    Navigate to other reports
    | Part 1 | Part 2 | Part 3 | Part 4 |

    View of Hong Kong Harbor from Grand Hyatt Pool Deck (on 11th floor)

    Arrived in Hong Kong, although my fifth time here, the sheer size and energy of the city that’s always under construction always amazes me. The flight over, on Singapore’s luxurious planes was fantastic, I feel rested when fully reclining in a chair after 14 hours of flight (flickr photos). On the way over, I was able to read a ton of Forrester material, analyze a few strategies, and just relax.

    Tonight is the Hong Kong Blogger dinner that I encouraged everyone to come to, there’s over 60 folks, and OutBlaze, a white label communications company has offered to be a gracious host. I’ll be hanging with them and other technologists over the next few days to understand Hong Kong’s web scene better.

    I’m here as I’m speaking at the CLSA investors conference. CLSA is a brokerage, consulting, event and analyst firm. There are about 2500 investors from all over Asia here at the Grand Hyatt (flickr photos), with speakers from the largest corporations and China, and even entertainment by the band INXS, which I grew up on. I have distinct memories of them in Sixth Grade, although my kid sisters had a blank look on their face when I brought up their name “in excess what?”

    When I meet people from the Finance industry, I often tell them I’m in “new Media” first, if they probe farther I’ll explain it as social media or social computing, so far, most understand.

    I’m also reading, listening, and absorbing data points about Asia’s web scene. Today, one of the executives of China Mobile presented, she gave quite a few facts, trends and data points. Wireless infrastructure for one of the world’s largest cell phone market (China), will access the web via the phones.

    Asia’s Growing Web and Mobile Industry

  • China Mobile has 21% growth last year
  • China Mobile has 68% market share in China
  • They are deploying ‘nodes’ into Rural areas, which can quickly scale
  • In other reports, from CLSA’s Elinor Leung, I learned that China is 2nd to Japan in Web Advertising
  • The Beijing Olympics will be a major web advertising opportunity and spike
  • Beijing is pushing the digital/broadband experience for the Olympics
  • Broadband in China is 14%
  • Advertising Spend: Online Growth is 68%, while the second highest, radio is a mere 20% growth.
  • It’s truly an international conferences, at the back of some rooms, there’s small glass enclosed boxes where translators sit and transmit to wireless devices so everyone in the audience can absorb the knowledge.

    Hey Web Strategist! Are you paying attention to what’s happening in Asia? There’s going to be a lot of eyeballs here, what are you doing about it? Here’s some stats from the World Internet Usage.

    Have a story to tell?

    My schedule the rest of the week? It’s Tuesday right now, but on Wednesday, I’ll be visiting some of the offices of folks that hosted the dinner, and will meet a few other entrepreneurs. I speak on Thursday, and am free on Friday if you wanted to meet for tea or coffee here at the Grand Hyatt to discuss Asia’s web industry, I’m very curious in learning more.

    comScore: Top Web Properties

    Categories: Global Web, Web UsagePosted on September 3rd, 2007

    I’m a data junkie, and am cruising ComScore’s top web properties reports, here’s a few global and national reports:


    Top Global Properties

    Many of us have already seen this report, not too surprising: “772 million people online worldwide in May… representing a 16 percent penetration of the worldwide population of individuals age 15 or older. Google continues to lead as the most popular property, reaching almost 70 percent of Internet users…The fastest growing property in the top 10 most-visited sites was Apple Inc.”. Only 16% of the globe is online? This means growth will just continue as this medium moves forward.

    Report Rankings of Top French Properties for July
    Google still maintained dominance of the 26 million French users, “French social networking site, Skyrock Network, which ranks among the most popular social networking sites in all of Europe, was the eighth most visited site, with 9.1 million unique visitors.”

    Report Rankings of Top German Internet Properties for July
    Germany’s 32 million internet users use Google, and Microsoft properties. “Dooyoo Group, an online retail property which offers price comparison and consumer opinion postings, was the fastest growing property in July, increasing total traffic by 145 percent to reach 2.2 million unique visitors.”

    Report Rankings For Top Japanese Web Properties
    The Japanese are very much an online culture: “There were a total of 53.7 million unique visitors online in Japan in June, or 49 percent of the country’s population, age 15 or older”

    Reports Rankings of Top U.K. Internet Properties for July
    31 million users online. Travel websites indicate seasonal usage: “This was followed by the fastest growing of three holiday and travel properties, lastminute.com, which experienced a 30 percent increase to reach 5.2 million unique visitors. Cheapflights Sites, a flight and travel price comparison property, grew by 22 percent to 2.8 million unique visitors, while First Choice Holidays PLC grew 19 percent to 3.6 million.”

    I’m also waiting for Widget reports from comScore, they’ve released a tracker, focused just on widgets. Also, Shel Israel is seeking folks from Latin America to help with his survey, please spread the work.

    gaming

    The age old mantra that “numbers don’t lie” isn’t quite accurate. I scour the web and other repositories to find numbers, and I find that most reports conflict with each other. It doesn’t matter really, as I’m looking for trends for what’s happened in the past, where we are, and where we are going.

    This report elevates us a bit higher as we see that the often overlooked growth segment is online gaming –not social networking. Here’s what I found interesting from StreetInsider:

    “The year-over-year growth rate for frequent online gamers was 79%, significantly higher than the growth rate for users of social networking (46%). However, the growth rate for frequent users of video streaming sites was 123%, which could pose a significant challenge to the gaming industry in capturing the online leisure time of Internet users.”

    The report doesn’t suggest what type of online gaming is being used, is it a downloaded application like World of Warcraft or is it a flash based game out of Kongregate?

    “Thirty-four percent of U.S. adult Internet users play online games on a weekly basis, compared with 29% who watch short online videos and 19% who visit social networking sites with the same frequency.”

    In a somewhat similar vein, this report from Reuters shows that users and consuming more content on the web than participating, so maybe gaming and social networking are just for a smaller segment of activities. I’m also curious to find out the mobile angles that this research covers. At some point, if this continues, there may be some direct tools for the Web Strategist to use games to reach their audience.

    If you want stats and info about Social Networks, check out my first monthly digest for August.

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