Im in the airport hearing about the flight that on Virgin, and social media impacts. http://bit.ly/cvNZgT 2 hrs ago

Archive for the ‘Search Strategy’ Category

Google results are crap, but we use them anyways.

Many people are trying to game Google. In fact there’s a whole industry called Search Engine Optimization that focuses on doing this, many of them I know personally.

Here’s two reasons why Google Search results suck:

Google Results return most Popular
The problem with Google search results is that it returns the most “Popular” content, which doesn’t mean it’s always the “Right” content.

For example, Scoble often tells folks he’s “The number one Robert on Google”, yet there are Roberts that are more well known than him, such as Robert Redford or Robert Dinero.

Google yields content only on Web
This leads to problem two: Google delivers the most popular webpages or sites that exist on the internet, and it you’re not on the internet, do you matter? The problem is, Robert Redford and Robert Dinero have a stronger precence on the silver screen and TV than they do on the internet.

I come up top for Web Strategist, and Social Media Measurement, but does that mean I’m the best? the most accurate? nope, not at all.

So what will happen? How will we evolve? Boss John Furrier suggests that we look at social networks, communities, and those we trust to find information. I’ll bet part of the answer is there.

I’ve been given a login to the private version of Spock from friend Dave McClure a vertical search engine and was actually very pleased to see what was going on. While I’m often very cautious of people recreating existing communities this one is doing something different and doing something that matters.

Spock is a search engine for people. It has the ability to organize all of one’s personal information and aggreagate on to one page. I had a few questions after I had cruised around the application, think of it as like a wiki or tagging for individuals.

Here’s what I think are some key advantages for Spock: The platform lets us organize information around a person, rather than the applications that collect the data. Users can submit keywords about different individuals, so it’s really a peer based review. Great way for seeing how others think about an individual. You can also find other individuals with similar keywords and features, while there are certainly too many social networks out there this could potentially aggregate all that data for one profile. I see an opportunity to partner with other identity and profile networks like LinkedIn, Plaxo, and even OpenID. At some point the web will need a verifiable identity for individuals, it would be nice to have the option of coupling it with this data from Spock.

Dave connected me with Jay Bhatti, the co-founder and VP of Product, who was able to answer my questions. The intro that matters, are the keywords on his Spock profile:

smartvote Co-Founder of SPOCK.COMvote Wharton School of Businessvote Spock teamvote Spock board membervote product managervote liger lovervote athleticvote not just any bhattivote born in indiavote Accenturevote Wharton MBAvote Co-founder SPOCKvote smelly shirtsvote brown eyes


Jeremiah: I’m checking out Spock it looks interesting, it was great for my ‘ego surf’, as well as find out about others that share similar interests. So what is Spock? And how’d you get that catchy name?

Jay: Spock is a search application that organizes information around people to enable discovery and learning. We got the name in a open domain name auction. The original register did not renew the domain and it was bought by someone who put it up on sale and we had the winning bid


Jeremiah: Why Spock? What’s broken? What does Spock do that Google or Wikipedia can’t?

Jay: Searching for information around people is hard and broken. For example, you probably have thousands of people in your address book, but you could not quickly and easily find those that went to Stanford and work at Google (unless you spend hours organizing all this in your address book). Spock will solve the problem for you to easily and quickly organize the people in your world with minimal effort (Spock and the community will do most of the work in organizing this information for you).

Google organizes info around web documents, we organize information around people. which requires a much different approach (man and machine contribution) and much more sophisticated algorithms (how do we know a page is about a person and not a car? Google does not care what the web document is about, only its relevant keywords. Spock really cares about if the document is about a person, and that is hard to do).

Wikipedia is only for famous people. Spock is about every person on the planet. So, if your looking for a dentist in Sacramento who went to Stanford Dental school, you would use Spock, not Wikipedia.

Jeremiah: What can we expect in the future from Spock? Will this expand to other verticals?

Jay: We will stay focused on people. Spock will not expand into other verticals. We want to be the number 1 search application for people in the world. In the future, we will expand the richness of information around people with features like news and videos organized around people.

I hope this helps.


Jeremiah: Thanks Jay, it does help, good clarifications and segmentations, I look forward to seeing it more widely adopted.


Screenshots

Since most folks can’t login to Spock yet, I’ve been given permission to share a few screenshots, take a look:

Spock Homepage
Above Image: The Spock homepage,spartan and clean.

Jeremiah Owyang's Spock Profile
Above Image: My profile, I didn’t add any of these tags, this was done by my network, guess what people think about my wife?

Spock's Paris Hilton Profile
Above Image: My good friend Paris’s profile (actually she had two profiles in Spock)

All Spock members tagged "Drunk Driver"
Above Image: Tags yield clusters: Clicking on any of the tags helps to find people with similiar attributes, in this case, Paris and friends share “drunk driving”


Final Thoughts:

Spock was fun for the ego search, I could also find folks with common interests, that was helpful and interesting. I find Wikipedia restrictive and non-fun, Spock fulfills this. I see Spock has some interesting ways of aggregating ‘Universal Personal’ info but I would be a bit concerned that Google could easily offer this with some of their new “Universal Search” directions. Most important questions: Would I use Spock? Yes. Would I tell others? Yes. Would I invest money into it? There’s not enough with the current feature set.

Marrissa Mayar was the closing Keynote at Searchonomics today in Santa Clara, she gave an overview of all the Search tools as well as an announcement of a new program, read on to find out.

The Google Search Inventory:

Language Translator “Clear”
Google is investing heavily in automated translation, why? This technology can break down languages barriers. They’ve launched “Clear”, the slides showed Arabic translated to English. This tool will provide powerful results in multiple languages

Google Book Search
Google is working on crawling high quality content, such as their library program of 16 libraries and over a dozen publishers. For books that are not scanned, extensive metadata is being crawled and organized. A location based tool will help identify which libraries have the book you need available. For scanned books, Google will allow viewing of books of “limited preview” or “view all”. Additional metadata “About this book” will be improved. Lastly, a really interesting feature is a Google Mashup, “Places mentioned in this book”

Images and Video
Many improvements made over summer, including YouTube integration.

Speech Recognition empowers Video Search
Have you heard of “1800-GOOG-411” Users can call this phone number and do voice search. Voice to text can even empower for speech recognition over video for transcripts. Facial search is not far along.

Universal Search

Local books, news, and media appear more like an encyclopedia, it’s a content aggregator. Blogs maybe included by the end of year, Podcasts may take more time as less metadata available.

Mobile Search
Usually during summer google.com has a dip in usage, however this year, the analytics for mobile access has increased. Universal search will be present here.

Maps and Local
Google maps currently has traffic maps, data is from third parties to measure congestion, and also available on mobile devices. Streetview, although somewhat controversial, can save users time to navigation a local search experience.

Google APIs, Gears, Gadgets
These tools provide hooks into multiple applications. Users and developers can run their applications on a faster user experience. Google reader is now supported by Google Gears. Google Gadgets spans the desktop to the web experiences

iGoogle
Will provide a customized and personalized homepage for users, it also has skins. Some of the skins track the time zone and match sunrise and sunset and movement of celestial bodies. This will tie with Gadgets, the web becomes modular. The Gadget Wizard will allow develoepers to create new applications and gadgets. One of the most successful developers was 17 year old Caleb, who developed for his community, high school users, he’s received 6.5 Million views a week. What did they access? A periodic table, and other school-centric tools. Developing these tools is free.

“Gadgets are a new form of advertising, and that’s the type of interaction we want to foster”


Announcement: Google Gadget Ventures

Google sees an interesting trend in the Gadget network. There’s an industry showing early growth trends such as SEO and Ad Sense. This will encourage business ventures that rely on the Gadget platform.

Grants to develop Gadgets will be provided in two phases:

Tier 1) 250,000 page views will be tier 1, $5,000

Tier 2) Seed investment of $100,000, must have received tier 1 grant and must present a business plan

Google is going to fund the small developer to build on their platform, this is one of the first of it’s kind in an open network. The details about Google Gadget Ventures are here. Are you qualified? Read the FAQ. Or check the official Google Blog.

Related Sessions I covered at Searchnomics:

  • Searchnomics Conference: Social Networking User Generated Content and Search
  • Searchnomics Conference: Video Search Optimization and Marketing
  • Search meets Web Analytics at Searchnomics Conference
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    Panel was moderated by Jeremy Crane from Compete.com, he had a preso, but I came in late.

    Red Bricks Media, Elliot Easterling

    User content and Search Web 2.0
    -There are two things people are looking for in Web 2.0: 1) Information 2) Community
    -Case Study of Eric a Yahoo dessenter
    -Trust is a factor, users trust other users above all else

    The Downside of UGC (I hate that term)
    -Blog Spam and Social network noise is a mess
    -Disney does not want to have anything to do with UGC
    -Bloggers can smear brands
    -Risk of being “off-brand”

    How to Leverage Social Media, Neil Patel
    Neil is a SEO, SMO, and Internet Marketer, he’s also a pretty cool guy, and supports some of the top A-list bloggers

    -Fab Four: Reddit, Delcioius, Digg, Netscape. Can drive thousands of users and links
    -Get to know your audience
    -Some stories got 4525 Diggs
    -Imporant Factors: Number of Votes, Time, Voters, Submitter, Friends
    -What not to do: Self promotion, add biased information, paying for votes, break community rules, SPAM

    What to do: Add tons of friends, participate in the community, user great titles and descriptions, become a top user, submit during the right time


    Discussions:

    There will be other sites for baby boomers called “eons”.
    Consider diversifying your web strategy, don’t put all efforts into one area
    There’s rumors that the virtual gifts on Facebook are making the creators a lot of money
    How to sell this internally?
    Second Life: Try not to build a real world store, be a more creative.


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    I was invited as media for the Searchnomics conference, a very important program for the modern web strategy. I’m going to be covering many of the Social Search topics. I’m sitting here next to Neil Patel, Chris Pirillo, and Dave McClure. Neil and I were talking to loud loud and Chris is so animated, Dave was showing us Spock, and some funny things happened.

    LeAnn Prescott from Hitwise

    Her report just went live

    -Nearly all the growth in online video happens on YouTube.
    -Youtube has twice the traffic as ALL the other video networks combined. says LeeAnn Prescott from HitWise. Videos are showing up more and more from Search engine results.
    -20% of a traffic from search is average for YouYTube and other video sites
    -5X growthin in number of search ters to video sites
    -3X more search engine traffic going to video sites

    Mark Yoshitake from Google/YouTube presented.

    -Hundreds of millions of viewers a day
    -Hundreds of thousands of videos uploaded daily
    -Audiences broaden
    -6 hours of vidoeo are uploaded
    -Google did a deal with Apple iPhone and Apple TV
    -How do users find a video? 1) recommendations (email, wom, etc) and then 2) search
    -Why is community important to search? because users put in contextual information in the search terms, they also sort by network behavior (top views, top tagged, most recent)
    -What is Google Video innovating to? There will be some previews of videos.
    -They haven’t started video crawling
    -They are crawling metacafes site map and looking at metadata
    -YouTube is creating new economic opportunities.
    -YouTube is working with Sanyo to find the “UCG” video that will be their main campaign
    -Google is working on having paid videos to appear in search results pages
    -The future of searching within video is being experimented with, they are looking for closed caption info using OCR
    -Being on the homepage of YouTube gets more traffic

    Lessons Learned
    -Video search is huge
    -Content opimzaiotn and community is key
    -Content as commercials
    -Create video sitesmpas to get indexed to Google Video

    Metacafe

    -37% of all traffic comes from Google
    -They are doing ongoing search optimization

    Chris Pirillo got up to the mic, saying that “if your clients have a hard time getting users to watch the content, then you have bigger problem than [video optimization]”


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    I was invited as media for the Searchnomics conference, a very important program for the modern web strategy. I’m going to be covering many of the Social Search topics.

    Eric Peterson: Web Analytics for Search Marketers “The Hybrid Session”
    I’m sitting in the back of the room where the bloggers sit, not because we’re second class citizens, but because that’s where the power is. Avinash Kaushik is here too. Beth, who’s not here, has some info if you want to know more about Eric. I video interviewed Eric, you can check it out on my previous post.

    Eric gives a great high level primer for anyone that wants to understand analytics, and runs search marketing:

    -Many corporations have employee managed stratgies
    -Many web analysts found that the process of web analytics was difficult
    -Many web analytics practitioners are considering leaving their job
    -Web Analytics is not about technology, you have to manage the software, it’s not people, its’ about repeatable process
    -Bounce Rate: How many users leave your sight immediately, couple this info with search terms. “Anyone who looks at your homepage and bounces out is poorly qualified”
    -Conversion Rate: Ratio of completed activities to visits or visitors
    -Example: Conversion by Search Engine (compare which engine is providing the best results)
    -Percent New Visits: Percentage of new visitors, please note that 30% of all cookies are deleted which makes repeat users look new.
    -Depth of visit: who’s going deeply into the site, who’s spending a lot of time staying engaged in your site. Also compare by depth of visit by Engine
    -Time spent on site: Another proxy for user engagement, but there’s a lot of things that don’t add up correctly. It’s not as a useful as a metric.
    -Campaign Cost and Value Metrics: Commonly used cost metrics are: Cost per click (CPC), Cost per acquisition (CPA), Return on Ad Spent (RAOS), Average order Value (AOV)
    -Advanced Topics: Visitor Engagement: An index created from: depth of visit and session duration, recently of visit and conversion rate, lifetime visitation history, brand awareness, blog subscriptions and readership, social media interaction.
    -Eric publicly teased me for making him disagree with Charlene Li on my video interview, ha.
    -Searcher Behavior: Site Navigation
    -Closing points: Web analytics and search analytics are not about people, they are about an ongoing process.


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    I’m sitting next to David Cancel here at Searchnomics in Santa Clara, he told me that his company Compete.com has just released a new tool called Compete Search Analytics. As you know, I’ve been interviewing some of the top Search Analytics guys, so this would be yet one more tool to add to the tool chest of site measurement.

    Although he says it has standard search analytics features, it will have a few other new features that will help users find which search keywords lead to your site, also see where the keywords lead to, and help search marketers buy the right keywords and make your search strategy effective.

    They’re going to throw me a beta of the tool, which I’ll strap on to this blog to see which keywords are leading here, I know that Google Webmaster tools can do this so it will be an interesting comparison.

    If you want to know more about compete, we have the interviews.

    Here’s an interesting article from the SFGate which demonstrates the importance as well as strategies to make a small company found: “Keywords are key: Small businesses find pay-per-click ads can be economical tool

    …”Within five years, 10 percent of small and medium business advertisers will be do-it-yourself pay per click,” said Internet expert Greg Sterling of Sterling Market Intelligence. “Anecdotally, it’s clear to me that more small businesses are trying to pursue online marketing, and paid search is a subset of that.”

    One of the biggest advantages of pay per click for small business is its low cost. Businesses can start out by spending as little as a few dollars per week. “

    There are a few challenges to consider:

    …”It needs to be monitored on a day-to-day basis — how many clicks you have, what keywords are working, what products are getting clicks but not turning into sales,” Mahdavi said.

    Pay per click is also not right for every small business.

    For instance, service businesses such as home contracting may do better with what is known as pay-per-call advertising, where Internet ads lead to phone calls rather than Web site visits.

    And some small businesses face large, deep-pocketed competitors who drive up the cost of pay-per-click ads to unaffordable levels.

    This very helpful article offers some additional resources:

  • Pay Per Click Search Engine Marketing for Dummies” by Peter Kent.
  • Search Engine Marketing Guide
  • Using Pay Per Click Services to Drive Traffic to Your Web Site
  • Search engines such as Google and Yahoo also offer instructions on how to use their pay-per-click services. See http://www.google.com/adwords/learningcenter/ and searchmarketing.yahoo.com/srch/index.php.
  • If you have any additional resources for small businesses that want to do search marketing, please leave a comment below.

    What’s your Page Rank?

    Categories: Search StrategyPosted on June 2nd, 2007

    I’m getting more and more interested in the Google “Webmaster” (did I tell you I hate that term) features that they demo’d to me at Google Developer Day.

    Page ranks are important as they help to determine where your topics, keywords, tags, or phrases, may appear in a Google search results page. A significant amount of my traffic comes from Google searches, says Google Analytics. While I don’t deploy any significant SEO that what’s provided on this wordpress platform, I’m publishing frequently, getting a lot of links in (I’m 1800 in Technorati now) and structure my tags and titles in a way I think make sense. Check out these great tips the CEO of Portent Interactive and others gave me to improve my blog.

    While playing around with this page rank checker (it pings multiple servers from Google) I’ve found the following Page Ranks (the higher the number out of 10)

    Web Strategist = 6
    Scoble = 7 (although I’ve seen it at 8 )
    Portent Interactive = 6
    PodTech=7
    HDS (my former employer) = 7
    World Savings (former employer) = 5
    Jason Calacanis (who picks on Search Marketers and then gets lots of links) = 7
    Matt Cutts (Google’s top blogger) = 7
    Jeremy Zawodny, Yahoo’s top blogger = 7
    SFGate
    = 8
    Digg = 9
    Techmeme
    = 7
    Yahoo = 10 (although they used to be 9)
    Google (since they invented this Page Rank I guess they deserve it) = 10 out of 10

    As I understand it, Google was the first to deploy page rank, and beat Yahoo to the punch, this lead SEM and SEOs to aim their targets to please Google, which continued to put them ahead of Yahoo as the primary search engine. Sometimes first to market pays off. (Update: I spoke too soon in this paragraph, learn more about page rank here)

    I’d also recommend you check out this list of top Marketing bloggers, The Power 150, it shows their page rank, and a bunch of other unique stats to be on the list, can you find me?

    Leave a comment of your page rank.

    Josh observes that Blogs are the new resume. Of course only a fraction of internet users blog, let’s not forget however that the next generation of workers are using Social Networks (From MySpace, Facebook, as well as uploading their own videos) so this is a trend that is not likely to go away.

    I know several people that have gotten jobs primarily because of their blog, it had a lot to do with me getting my job too (read the comments from my CEO). Employers can see what someone is like, how they think, how the write, but more importantly what others think about them by checking out trackbacks and how people deal with disagreements, comments, etc.

    So if the blog is the resume, then Jim Turner’s analogy that folks are not handing out business cards as much because they tell folks to “Google my name“.

    If you Google Jeremiah, I come out fourth (sometimes higher, sometimes lower), I get beat out by the Wikipedia page, and that failed TV show with Luke Perry. To prove it’s not an ego thing, I find it more valuable that I come up first on terms like “Social Media Measurement“, “Customer Reference Media“, and of course, “Web Strategy

    Update:

  • As usual, Adam does a great job with this analytical post summarizing this meme.
  • Ken Kaplan discusses the Video Resume as another option to consider.
  • I asked four questions which has lead to a very healthy conversation:

    -David Berkowitz responded via my comments, I had to update my questions, based upon his feedback.

    -Andy Beal Responded from his blog

    -Daniel Responded from his blog

    -Keeeez has responded from his blog

    -Nick Wilson responded from his Podcast (great job, read comments)

    I tried to leave this comment, but had trouble, so I’ve published it here:

    Thanks for this, it was really fun listening to you read question 4! Kind of like an interpretive dance, save the dancing part.

    Question 4 (Which you’ve answered just fine, heh): Web Marketing is not on the corporate site alone, Whereas traditional SEO is about bringing users to your corporate website. What’s the impact to the SEO industry?

    Anyways, you really did a good job clarifying many of these questions, thanks.

    -Avinash Kaushik was here at PodTech, he gave his input, I videoed him for my Video show, this will be published soon

    -PodTech producer Jason Calacanis’s team asked me to be on the Calacanis Cast to talk about this, we’ll talk today or tomorrow.

    A few weeks ago, I heard Andy Beal on Marketing Voices on Search Engine Optimization (SEO). I’m focused on Social Media at this part of my career, and saw some areas where SEO and Social Media really impact and may conflict. Andy’s a good guy and a friend, and if he can handle my questions, here in public, I’m sure he could do the same in front of clients, and/or competitors.

    Here’s the challenge questions on Search Engine Optimization.

    Jeremiah’s Question 1)
    “Because blogs score high in Google Search results, how does this impact corporations who spend resources on SEO campaigns for their websites?”

    Jeremiah’s Question 2)

    “If Social Media is an effective way to gain in SEO (as well as engage an audience), should we increase Social Media Program budgets and reduce SEO budgets?”

    Jeremiah’s Question 3)

    “The word of mouth network is becoming more and more efficient. Communities are forming and networks are formalizing, these networks allow users to share info about products and services without using search. (Twitter, blogs, myspace are good examples). update: If these word of mouth networks become so efficient and content is shared amongst a common group, will this reduce the need for searches?”

    Jeremiah’s Question 4)

    “I state that Web Marketing is not on Two (corporate and google) domains only. Some savvy companies are realizing the Web Marketing battle isn’t on the corporate domain only, as the word of mouth effect becomes more important, do companies really want visitors to come to their site? Or will the savvy company realize that the most effective web marketing is using advocate customers to turn cold and warm prospects. How does this impact the SEO industry?”


    The SEO community has responded


    Andy Beal has responded
    , I feel kind of bad by putting him out on a ledge for question 3, but he seemed to handle it with no problem, out of the mayn SEO professionals I’ve met, Andy has been excellent in responding to any question I’ve had, so I’m not concerned about him hanging on a ledge. I’ve also seen that Daniel from Emergence Media has also responded, similar answers, but a different tone. Now if I can just get Calacanis to answer.

    Also related, I saw a trackback from Nick Wilson that thinks that Andy, Jennifer and I are in the old boys club, I dunno Nick, I met Andy at a conference where we were speaking, I had him do a project for me while I was the Manager of Global Web Marketing at Hitachi and was impressed with him from then on, we’ve maintained a relationship since. I don’t know you Nick, but I look forward to meeting you one day as well, I’m an equal opportunity old boys club member.

    If you’re an SEO professional, I encourage you to try to answer these challenge questions as they may start to emerge in client meetings as social media becomes a line item within organizations.

    Colleague Sam Levin sent me this article: According to eMarketer, Blog Reading Is a Free-Floating Affair they suggested that promoting a blog through search is not effective, as blog readers run across them by links from other blogs. Why is this significant?

    Web Strategy: Best practices in blog campaigns

    From a corporate web strategy, this could mean that effective word-of-mouth campaigns need to happen in the blogosphere, the points of origin must occur from bloggers. I could read into this and suggest that corporate website campaigns may not be effective ways to reach bloggers and kick off that ‘viral’ effect. I’m not surprised with eMarketer’s research proving that promoting one’s blog in a Search Engine Marketing (SEM) campaign as not effective. People trust others like them, so this makes sense.

    1) Your blog campaigns should therefore originate with bloggers, I recommend you build relations with them (blogger relations, just like media or press relations) and give them advanced or special information that entices them to blog it, as their peers (your market) will likely find it. Avoid using repurposed content, and it should be ‘entertaining’ as suggested by eMarketer.

    2) Avoid making search or your corporate website as the primary originator of your blog campaign, as it’s unlikely to be as effective according to the report. If you’ve corporate bloggers, that may be a nice tie to the blogosphere, although authenticity is always difficult to achieve.

    Effective Web Advertising
    Be sure to scroll down on the report from eMarketer, it shows that SEM (49% said very effective) is still the most effective web advertising, rapidly followed by Social Networks ( 30% said very effective). Please note that advertising is only one small piece of the web strategy puzzle, there’s many other aspects to consider. Read my report on the Many forms of Web Marketing

    As a Web Strategist (focused on corporate) it’s good to look at our wide arsenal of tools to use, thanks eMarketer for this report, I enjoy their reports, and would eventually love to write for them as my career progresses.

    If you’re reading this in a feedreader, access the directly media on PodTech.

    Jennifer Jones interviews Search Engine Marketerer Guru Andy Beal, who’s a bud of mine. Search Engine Optimization (SEO) is lately under a lot of scrutiny and is a very interesting topic. I listened in and took some show notes, as well as have additional questions for Andy to answer at the end. I would love to hear a in depth conversation between SEO marketers on the topic of Social Media, a controversial topic, but still important and an impact to Corporate Web Strategy.

    I recommend you listen in to soak in all the details, however the following are my high level notes:

    Definition: Search Engine Optimization

  • SEO is about removing any barriers from Search Engines from finding and indexing your content.
  • Next, it’s to demonstrate to these engines how your content is the most relevant and important. Of course, some would argue that because the company is ranking the information and not customers, there’s some unfairness in prioritization.
  • Here’s some things to do in your SEO campaign

  • Have a good site structure
  • Make sure the content (in text) is in good shape
  • Is content targeted to your audience?

  • SEO programs at Corporations

  • Not every company has internal SEO specialists, often most companies hire firms to assist with this.
  • Often the person responsible for technical content on web teams are put in charge. I’ve noticed that some editors are getting SEO experience myself.
  • Makes a comparison between SEO campaigns and PR campaigns.
  • If you compare SEO vs Direct Mail, SEO is more efficient use of resources than direct mail.
  • SEO is becoming a line item.

  • What impacts do customer and prospect social media have on corporate SEO programs? Are they a disruptions or compliments?

  • Blogs have shown to be a great resource to SEO, as it brings great content, additional content for engines to fine, content is refined and focused (just like the requirements stated above)
  • When you tie into MySpace, Digg, or Reddit you can gain additional benefits.
  • Let alone the viral benefits that occur afterwards

  • Additional Questions for Andy from Jeremiah:

    Andy, here’s a few burning questions that I have, I respect your opinion and those of other Search Marketers, I’d love to hear your thoughts on the following.

    Question 1) Because blogs score high in Google Search results, how does this impact corporations who spend resources on SEO campaigns for their websites?

    Question 2)
    If Social Media is an effective way to gain in SEO (as well as engage an audience), should we increase Social Media Program budgets and reduce SEO budgets?

    Question 3) The word of mouth network is becoming more and more efficient. Communities are forming and networks are formalizing, these networks allow users to share info about products and services without using search. (Twitter, blogs, myspace are good examples). update: If these word of mouth networks become so efficient and content is shared amongst a common group, will this reduce the need for searches?

    Question 4) I state that Web Marketing is not on Two (corporate and google) domains only. Some savvy companies are realizing the Web Marketing battle isn’t on the corporate domain only, as the word of mouth effect becomes more important, do companies really want visitors to come to their site? Or will the savvy company realize that the most effective web marketing is using advocate customers to turn cold and warm prospects. How does this impact the SEO industry?


    Feedback wanted

    If you’re in the Search Marketing business, I would love to hear your answers, as well as your demonstration of thought leadership. Jennifer, thanks for bringing us yet another interesting Web Marketing leader for us to learn from.

    I sometimes do a search for Web+strategy to see what others are writing about, and found this this article by Amanda Kooser, Rev Up Your Local Web Marketing Need to drive more business to your door? Use our practical guide to rev up your local web strategy.

    I focus on Corporate Web Strategy (having been involved with that all my career) so it’s good to see some examples and tips for the small business often in hyper local markets.

    Key Points:

  • Get listed.
  • Understanding and starting a search strategy
  • A big trend is convergence websites
  • Refinement through trial and error
  • Advanced Search Strategies
  • Websites That Do The Work For You
  • Once a business gets a bit more advanced in their web strategy, I recommend reading the Many Forms of Web Marketing for the 2007 Web Strategist. I would also consider inviting those that create media (traditional media, bloggers, reviewers, and others) to your business and encouraging them to review one’s business.

    Last week I had a great conversation with Brian Keith and his CEO Ian Lurie, I recently reviewed his book Conversational Marketing.

    Ian’s provided me some SEO suggestions for my blog, (it’s just part of the offerings that his firm offers) and given me permission to share with the world. Some of these I’ll look into, but being limited on time, I won’t spend too much effort on all of them.

    I’ve been pretty public in stating that SEO and SEM are my weakest areas (Corporate Web programs and Social Media being my strongest)

    In any case, do you see any other suggestions that would make sense? Do you agree with what Ian’s suggested. If you’re a SEO expert, it would be great to hear your input too:


    Hi Jeremiah,

    Here are some SEO ideas that might make a difference for you. I’m
    focusing more on issues that are keeping search spiders from crawling everything than on specific keyword optimization. These tweaks should ‘open up’ your site and give you more leverage across the board:

    1. First, you’ve got a redirect set up that sends folks from www.web-
    strategist.com to www.web-strategist.com/blog. And, it looks like a
    client-side redirect. That’s definitely hurting you – our test
    crawler had a lot of trouble with it. Try one of a few things:

    – Repoint so that the blog is at www.web-strategist.com, rather than
    the subfolder. This would hurt you in the short run as search engines
    reshuffle, but for the long term it’s a great solution.

    – Change to a server-side 302 redirect instead of a client-side
    redirect. Search bots prefer that.

    – Put some kind of intro page at the root address. I don’t like that
    idea at all.

    2. A more generic contingency design issue: Your 404 error page
    currently reads ’sorry, no posts matched your criteria’. Try a little
    more explanatory text, and maybe a link or some advice as to how they can find what they were looking for.

    3. Shorten your URLs. Right now your entire article title goes into
    the file name. Search engines don’t mind dynamic URLs any more, but
    huge URLs do seem to pose problems. My theory is that, since search
    engines are wild about hierarchy, they likely attribute longer URLs
    to content that’s farther down in each site’s structure, and accord
    that content less importance. Try to keep your filenames to 20
    characters or so.

    4. Right now you aren’t using totally correct semantic markup. In a
    perfect world, the XHTML markup in each page should describe the
    information’s place in your page structure, not how it looks. So the
    article title should be an < H1 > element, subheadings should be < H2 > and sub-subheadings should be < H3 >. Right now your article titles are
    H3, and your subheadings are just in a STRONG element, so they’re
    regular paragraph text, bolded. Again, search engines are nuts about
    hierarchy. This change will help them better determine what’s really
    important on your site.

    Hope this helps. Once these are set we can chat about keyword
    optimization.

    Thanks,

    Ian

    President
    Portent Interactive
    An Internet Marketing Agency
    http://www.portentinteractive.com

    Author, Conversation Marketing
    http://www.conversationmarketing.com/internet-marketing-book


    So, what do you think? Do these recommendations look reasonable? Thanks Ian for your time.

    A lot of folks (esp those in the Social Media industry like me) are at odds with the Social Media Optimization industry. I don’t need to name names, but if you’ve been paying attention to techmeme, you’ll know what I’m talking about. I want to shed light on some ways where ‘listening’ to your audience can actually help build a better vernacular and vocabulary on your website. Here’s a few resources that I ran across, that I find interesting.


    Use Folksonommies to better understand your community, and then factor into building better Web Strategy

    Understand Folksonomies, learn how to listen
    It’s up to you to determine if you think this is ’snake oil’ or not, but I see the value. A good web strategist should try to understand his community, listen very carefully and respond. This post is really focused on Folksonomies or natural language and tagging. Here’s some examples of Folksonomies if you’re not familiar with them. Now that you’re in the know, use those tools to find out how people are speaking, tagging, and sharing.

  • Keyword analysis tool: Good for figuring out instances in text body
  • Understanding Tagging Folksonomy – How it Relates to Improving PageRank
  • Web Strategy: Using Delicious for Marketing Research (my thoughts from a few months back

  • Folksonomies tell us (at no cost) how real people label, find, and think of content, this gives us yet another method to observe the user experience


    Improve your Web Strategies

    I don’t see anything wrong with using these tools to learn how to listen (yup, I’m flipping the telescope around) so that companies can better understand their audiences and communities. Now that you understand the real language that your real audience is using to think, tag, label, and navigate you can now build better Information Architecture, Marketing Copy, User Interfaces, and Taxonomies. It’s pretty simple, the community is telling you (and each other) how they think of content, it’s up for you harness this free information to build a website that matters to them.

    For many corporate web teams, there’s a document that exists to help web production teams or CMS systems deliver proper metadata for webpages so it can be easily crawled, sorted and found by Search Engines such as Google or Yahoo.

    This article by Dave Pasternack is in the heat of some controversy as he suggests in his article Troubled Times for SEO Firms that SEO industry is heading towards a slump and that many companies are pulling these skills in house.

    In his article, he makes three points that enrage the SEO industry:

    1) Marketers Are Discovering That SEO Isn’t Rocket Science
    2) Marketers Are Realizing That SEO is a “Fix-it-Once” Task, not an Ongoing Service
    3) Marketers Are Wary of Pushing the SEO Envelope

    A Debate Raged
    Apparently not everyone agreed with Dave, pleased read Shoemoney, A Fish Bowl, and Bullshit. Dave’s partner Kevin Lee provides some additional analysis. It’s not that simple proclaims David Wallace. There’s a timeline of a majority of the discussion, or you can use Technorati to find more juicy bits.

    Dave’s Recap
    Today, I read this interview with Dave looking back at the whole debate, be sure to read his points

    SEO can be expensive
    I’ve spoken to some of the top Search Marketing folks, and I know that some starting prices can range for $300-$500 per hour for the top SEO folks to come do an assessment and assist with your site search strategy.

    Questions to answer:
    What is your company doing about SEO, are you going to pull this in house?
    Will it be a part time or full time role?
    Is this something done once, or is it an ongoing strategy?
    Does SEO matter to your corporation?
    How does Social Media impact SEO?

    A Dozen Click Fraud Methods

    Categories: Search StrategyPosted on December 15th, 2006

    Andy Beal, who’s considered to be one of the top minds of SEM and SEO, has recently reported that Google’s rate of Clickfraud is about 2%. Recently, he has a post challenging that the fraud rate could actually be higher, read the 12 ways of click fraud. For those in a career in Search Marketing, this is a much read co-authored by Mike O’Krongli, click fraud expert.

    Andy, I love your site redesign, it looks so much better.

    If you’re a SEM Professional, I really want to hear your thoughts on this, please read on

    I really like Brian and the excitement he brings to Web and Interactive Marketing. I’ve had a few conversations with him via the phone and each time he continues to impress me. Yesterday he had some questions about podcasting that I was happy to answer, while on the phone he feverishly took some notes on my thoughts on podcasting risks and benefits.

    He works at Portent Interactive (I like their clean homepage design) a Seattle based web marketing firm. They have a division with strenghts in SEO and SEM which are important to my audience. He had a few suggestions about the Podtech SEO, I’ll pass on to the right folks. I’m not fully grounded, and I’m getting some great feedback about the site, give me some time to wade through it all, believe me, there’s quite a lot of wonderful things to think about. I’m sucking in all this great feedback from the community and will roll into my recommendations.

    We also had a unique conversation on the intersection of SEO on Social Media. It’s well talked about how blogs and wikis have strong SEO juice, but what about Podcasts and Video? While we live in a Google World, it’s important to know the impacts that Social Media has. In essence, communities are forming using social media, they are linking to interesting conversations and readers can follow these conversations without using Google. Of course it’s somewhat chicken egg, as how did folks find these communities in the first place?

    Also to note, Search Engine Marketing is when a company wants to have Google users find their website. Often this is your corporate or marketing landing site you want them to discover. It’s about making people find the company. Here’s a question, what if people don’t want to find the company, maybe they want to find the community around the company that is talking about the company and it’s products. If so, then how important will SEM be?

    I recommended to Brian (and others) to also learn about Social Media, as it’s an overlay that sits on top of traditional Web Marketing, Search Marketing, and Interactive Marketing. For the record, I don’t think it’s an ‘or’ but it’s an ‘and’…ya gotta know them all for your Web Strategy.

    Again, thanks Brian, I hope we can chat real soon.

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