My last two heartfelt letters have been awkward for our relationship.
But they had to be written.
I told you that customers don’t need brands, since we get products and services directly from each other using the sharing startups. In my first letter, I wrote about how I wanted to have an open relationship. Then, in my second letter, I confided in you what it felt like to have my own relationship disrupted. The good news is that I see a solution for us to finally be together. The only way is for us each to “give a bit” to grow into something bigger.
It may be difficult for us both to adjust, but we’ll end up in a better place.
Even though some customers don’t want to own your products, you can still give us access to them. Even though we customers will want to share your used products with each other directly (and not have to buy from you again), we see a place for you to be involved. Even though we want to build our own products, we see that you can help provide us with a way to do it.
I still need you, but you’ll have to meet me half way.
It will require you to give something to the relationship to get more in return. The only way for us to maintain our relationship is for both of us to give a bit to grow something together. We can have a fresh new relationship and be part of a collaborative economy together. It all starts in a few days.
In my next letter to you, I’ll show you how we can be together in the Collaborative Economy.
Our new relationship awaits. I’ll write to you in a few days.