Wrapup: Community Manager Day 2013, Trended

In 2013, Community Managers are trending, both online, and their impact to their organizations and the customers, who they serve. Community Managers are the most powerful group online As professional online communicators, Community Managers are the most powerful group for 5 reasons: 1) Professionally trained … Continue readingWrapup: Community Manager Day 2013, Trended

10 Key Stats of the Community Manager Space #CMAD

Update: Here’s a Wrapup of #CMAD 2013, which Trended. Today is Community Manager Appreciation Day, in celebration of saluting this important role changing the face of corporations and customers everywhere, I wanted to share original data and insights on the state of the space.  Community … Continue reading10 Key Stats of the Community Manager Space #CMAD

The Difference between Strategy and Tactics

The purpose of this post is to clearly delineate the distinct differences between strategy and tactics, and show how they work in tandem for your organization. Often, we use the terms strategy and tactics interchangeably and in a haphazard manner.  When probing at online definitions … Continue readingThe Difference between Strategy and Tactics

18% Social Business Software Achieved a Material Event –VCs Not Required

Executive Summary Research has found that out of 55 Social Business Startups that a majority (69%) have received early and late stage funding, averaging $14m in total funding.  A significant 31% have not taken investor funding, which we’ve listed 6 reasons ranging low costs of … Continue reading18% Social Business Software Achieved a Material Event –VCs Not Required

The State of Funding in Social Business Software

Executive Summary: Social Business Software vendors (Startups that offer social technology software and solutions for corporations to use to interact with employees, customers, and partners) have raised on average $14m with the most common round being an A-Round at $5.2m.  A few vendors have received … Continue readingThe State of Funding in Social Business Software

4th Annual Community Manager Appreciation Day: Jan 28, 2013

Community managers are the most powerful group on the internet, they manage the largest social accounts –but ironically are hidden behind the scenes. It’s that time of year again, to send a kind note to the Community Managers who have helped your company, or you … Continue reading4th Annual Community Manager Appreciation Day: Jan 28, 2013

Social Media Management Systems Positioning Shows Slight Market Differentiation

Market Positioning Signals Company Capability and Market Maturity Messaging is often the first thing prospects, investors and analysts see, so it’s important to focus on it as much as core capabilities as we’ve done in our research report which has been viewed 164k times on the vendor … Continue readingSocial Media Management Systems Positioning Shows Slight Market Differentiation