@spicedawg56 It is! Yet remember email is a social network. @Collectual these folks own social media budgets: LIST http://bit.ly/cgtcJs in reply to spicedawg56 1 week ago
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Ongoing List of Social Marketing Efforts from Vacation Destinations, Convention, and Tourism Bureaus

Categories: Industry Index, Social MediaPosted on January 13th, 2010

Oahu Sunrise: North Shore
Above: A photo I took on a recent trip to North Shore Oahu, inline with my plans to fulfill operation bluewater.

Recent data around interactive marketing spend indicates that the hospitality industry was ripe for spending on social marketing above all other industries.  Why?  This form of consumer marketing could be dependent on the human emotion and story telling between individuals, or through compelling word of mouth marketing campaigns.

As a result, Christine Tran, Altimeter Researcher and myself are kicking off this list, and encourage you to add  examples by leaving a comment.  The scope for this is list is a tourist destination –not a hotel, airline, or specific restaurant.

If you’ve got examples, please leave a comment below, with a description and URL, we’ll add.

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  • Web Programmers India
    This is very informatic and interesting blog, We really found useful information.

  • morevisitor
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  • Thanks for a nice share you have given to us with such an large collection of information. Great work you have done by sharing them to all. simply superb.
  • Thanks for a nice share you have given to us with such an large collection of information. Great work you have done by sharing them to all. simply superb.
  • veerok
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  • Hi Jeremiah,

    There's Sri Lanka (www.visitsrilanka-2011.com). They have a social media integrated microsite, twitter account, flickr and youtube accounts as well as a few more mini campaigns on FB
  • This a good blog where some valuable post available. How the idea about language exchange? Many of the people are on blog for commercial need. Different language have different need. Some are link exchange. This are not welcoming. Welcome to you!
  • Hi Jeremiah,

    Bryan Person sent me this link awhile ago and I'm just now getting a chance to take a look at your post. Thanks so much for highlighting the various efforts by tourism organizations to effectively use the social Web to tell the stories of their destination/attraction.

    At Tourism Currents we've often found that the "smaller," lesser-known towns and regions - @FargoMoorhead, @WyomingTourism and @VisitGalena are three examples - hustle a lot harder than many of the "big guys." This is marketing territory that requires vibrancy and personality, not spewing brochure pabulum through social media channels. The little guy can dominate online, big time.

    Thanks again for your post.
  • Some good stuff here! I don't see as many examples of CVB/DMO sites that have truly integrated social media content (i.e. social curation) into their core site experience. Most of the examples are campaign-related (still very good), or a Facebook page/Twitter account combo. Would love to see some examples of social curation in addition to well-planned, integrated efforts across different social media. Thanks for providing the list and I look forward to the updates!
  • http://www.visitnorway.com launched last year a campaign site where tourist can add their tips about nice spots and trip suggestions. The site http://reisetips.visitnorway.com/no/Reisetips/ is only in norwegian, but a multilanguage version is on its way. Visistnorway is also an enthusiastic user of Twitter http://twitter.com/visitnorway
  • PhotoBug
    Horizon is crooked.
  • andersboelskiftemogensen
    During the spring of ’09 we here at Seismonaut in Denmark ran a contest to find the forerunners in digital tourism (www.48hoursindenmark.com). Digital natives were invited to apply for an all paid 48 hours in denmark (The 3 winners recieved a free trip for two to Aarhus, Denmark, with travel, hotel stay, food and entertainment expenses paid.) by submitting a youtube video sharing how they use digital media when travelling.

    In exchange, they were expected to blog, Twitter, lifestream, use Flickr and generally put to work whatever technologies they choose to document their travels. In addition to providing us with an insight into the habits and expectations of digitally proficient tourists, the 48 Hours in Denmark contest also highlighted emerging new way to promote tourism.
  • Nils
    Australian Talbot Tourism is trying to reach out in social media and promote their geographical area towards tourist by ordering a a viral online jingle from Lovejingles.com. Their customized video jingle will go live on the Lovejingles website (and on YouTube, Facebook, and Twitter) on January 29th (http://www.lovejingles.com/calendar/1/2010)
  • annettehexelschneider
    Greetings from Austria. Here you can find Xohana (http://www.xohana.com/en/), a recently launched platform that uses semantics to help customers better articulate their needs and demands. "You want particular quality of life on vacation? Xohana helps you figure out what you need and then compare appropriate offers.
  • Sarah G
  • A few things I haven't seen mentioned yet, I posted links to my Posterous blog:

    http://jeffflemings.posterous.com/ecogreenhotel-partners-with-flipto

    http://jeffflemings.posterous.com/online-traveler-social-media-a-boon-to-planni

    Absolutely agree hospitality is ripe for a major remake social media style! All stages of purchase funnel, all sizes/shapes/flavors of hospitality products.
  • jpolidoro
    Ski resorts have recognized this for awhile (in social media time). One example, maybe not the best, definitely indicative: http://www.visitsunvalley.com/

    A broad social media architecture (text, vids, pics) lets mountains stay close to the skiers who love them, once they're back in Brooklyn or wherever. Also helps solves a problem shared by all seasonal attractions (from ballet companies to regional alt bands): staying top of mind when out of season or out of town. No surprise that attractions with relatively young bases (ski mountains, bands) have recognized this while those with older patrons (ballet, opera) have not.
  • Thanks everyone for the submissions. I see these. I'll be updating this over the coming weeks, stay tuned.
  • giseled
    Thanks AMcCartney! It's Gisele with the Canadian Tourism Commission here. We've made a big push into the social media space around the world in the past year. We've posted dozens of videos on our YouTube channel. Our main Keep Exploring Facebook page has attracted thousands of fans and we’ve also had a great response on Facebook to our Locals Know quiz, which was part of the national domestic advertising campaign. We have various CTC Twitter accounts, including one for the media (@ctccct). These efforts resulted in CTC winning in 2009 for the first time ever Marketer of the Year by Marketing magazine in Canada.
  • giseled
  • It's very interesting to see social media integrated into larger marketing programs. While there are certainly exceptions to the rule, it appears that the new success model emerging is :

    advertising-> web-> user-generated content (text, pics, video, whatever)-> sharing on social networks -> momentum -> press

    Pure Michigan (http://www.createwanderlust.com/pure-destination-marketing) and Queensland's The Best Job In The World (http://www.createwanderlust.com/social-media-or-integrated-campaign) are both great examples of this.
  • Megan Robison
    Jeremiah - Louisville has a great website that really highlights the unique and cool parts of the city. Check out www.friendoflou.org for more info.
  • Megan Robison
    I typed it wrong, sorry - it's friendoflou.com!
  • Ben
    Tourism New Zealand is running a cool contest for aspiring filmmakers. Prize is a chance to film with Peter Jackson in NZ. http://www.your-big-break.com/
  • At Tourism BC, we've partnered w/ Coke, CTC and VANOC and are following the 2010 Olympic Torch Relay and posting the journey on http://www.YouTube.com/2010torch. We'll be posting daily videos once it comes back to Vancouver, BC. It's a great way to build excitement as the Games are only 1 month away.

    We're also having an exclusive twitter contest (http://www.twitter.com/tourismbc). The prize is a trip to BC and Olympic tickets.
  • Hi Jeremiah, great idea for a list - love the Queensland campaign.

    Have a look at this post on Viralblog about the social media strategy for the Tuscany region: http://www.viralblog.com/social-media/tuscany-groundbreaking-social-marketing-idea/

    Our Italian sister (and fellow WPP) agency H-Art has created it.
  • We're using travel to help you deepen your online connections. Social Fresh Cruise (#SoCruise) is just one example of how we are using a cruise vacations to strengthen your social network. Cruising is the most Social Form of Vacationing and a great way to become better connected with those who share a similar passion whether that is Social Media, Yoga, Bridge, or even Rick Springfield...

    Rich Tucker - CruiseSource.us - @cruisesource
  • Pure Michigan has done a great job with their social media efforts. They have a Facebook Fan Page with over 25,000 fans that they engage constantly with, a Twitter following of more than 3,000 that tweets out helpful, engaging content, and interacts well with followers, and a blog that provides real, helpful, engaging, and fun content. They make it a point to keep the focus on their fans/followers on all of their platforms, and even invite and encourage them to contribute in various forms (tweets, Facebook posts, and a ton of guest blogger content). I can't think of a travel brand that handles social media better than them.

  • Pure Michigan Blog: http://puremichiganblog.org
    Pure Michigan Facebook: http://www.facebook.com/PureMichigan.org
    Pure Michigan Twitter: http://www.twitter.com/PureMichigan
  • JB Browning
    Stop using the term "social marketing." It already belongs specifically to an established and important discipline. It's confusing, and also somewhat insulting.
  • Thanks JB, terms in this new space have been argued on blogs for over 5 years now!

    I think the train has already left the station on that one.
  • here's an effort we're proud of here in Canada: www.localsknow.ca
    It's consumer inspired, led and spread. Working wonders for the industry here.
  • tomrowe
    Baltimore has been deeply invested in Social Media for several years now. Here's a link to an article I wrote about our philosophy/strategy: http://bit.ly/631IIx. Twitter is our weapon of choice, but we also leverage the expertise of our residents by getting them to contribute videos, photos and tweets via feeds from their YouTube, Vimeo, Flickr, Picasa, and Twitter accounts. They are all aggregated into a single searchable site called http://VisitMyBaltimore.com
  • A new type of storytelling and place for travel writing is emerging from social media. Worth watching as professional writers are displaced from news agencies and fees for magazine article plummet....
  • sm14
    You should check out Social Planet. They are just getting off the ground with their new site, but it is a pretty unique approach to philanthropy and travel. The site explains it better than I can :).

    http://socialplanet.org/about/index.html
  • leah26
    I've been following the "Path to Vermont" campaign (http://www.pathtovermont.com/) for the past few months, and I've been really impressed. The site has photo and video sharing, is on Twitter, Facebook, and have tied in appearances at Boston's North and South Stations during rush hour to spread the word. The combination of the VT Tourism Bureau, Ski Vermont, and Cabot Cheese has been wonderful-- the giveaways are fun and actually usable (lift tickets, reusable grocery bags, coupons for cheese). Well done!
  • ManyHatsMarketing
    Did you see what the state of PA is doing? For Groundhog's day, you text "groundhog" to a specific text number and they will text you back the groundhog's prediction. When you send the text, you get a confirmation; when you confirm you get the offer to text them your email and they will send you tourist info on the state. http://visitpa.com/things-to-do/see-more-pa/groundhog-day/index.aspx Nicely executed campaign
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