Comments on: Social Technology Impacts Every Customer Touchpoint http://www.web-strategist.com/blog/2009/11/20/social-impacts-every-customer-touchpoint/ Jeremiah Owyang discusses how web tools and social media enable companies to connect with customers Fri, 19 Mar 2010 17:29:21 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: 3 Pasos para Perder una Oportunidad de Conversación Digital « Estrategia y Marketing Digital http://www.web-strategist.com/blog/2009/11/20/social-impacts-every-customer-touchpoint/comment-page-1/#comment-1152932 3 Pasos para Perder una Oportunidad de Conversación Digital « Estrategia y Marketing Digital Mon, 08 Feb 2010 02:34:32 +0000 http://www.web-strategist.com/blog/?p=5366#comment-1152932 [...] con sus consumidores actuales y potenciales. Existe un artículo muy útil de Jeremiah Owyang, La Tecnología Social impacta cada punto que toca el Consumidor, en el que presenta varios recursos de tecnología digital para los negocios. Lea detenidamente la [...]

[...] con sus consumidores actuales y potenciales. Existe un artículo muy útil de Jeremiah Owyang, La Tecnología Social impacta cada punto que toca el Consumidor, en el que presenta varios recursos de tecnología digital para los negocios. Lea detenidamente la [...]

]]> By: Beste Internet Marketing berichten van 2009 « Narrowcasting & Digital Signage weblog http://www.web-strategist.com/blog/2009/11/20/social-impacts-every-customer-touchpoint/comment-page-1/#comment-1150222 Beste Internet Marketing berichten van 2009 « Narrowcasting & Digital Signage weblog Tue, 12 Jan 2010 13:45:40 +0000 http://www.web-strategist.com/blog/?p=5366#comment-1150222 [...] Social Impacts Every Customer Touchpoint (Web Strategist): This article touches upon the different elements of online advertising (and then some) and highlights market maturity and brand impact. [...]

[...] Social Impacts Every Customer Touchpoint (Web Strategist): This article touches upon the different elements of online advertising (and then some) and highlights market maturity and brand impact. [...]

]]> By: Best Internet Marketing Posts of 2009: Social Media, SEO, PPC, Small Business, Web Design, and More » Techipedia | Tamar Weinberg http://www.web-strategist.com/blog/2009/11/20/social-impacts-every-customer-touchpoint/comment-page-1/#comment-1149452 Best Internet Marketing Posts of 2009: Social Media, SEO, PPC, Small Business, Web Design, and More » Techipedia | Tamar Weinberg Tue, 05 Jan 2010 13:17:21 +0000 http://www.web-strategist.com/blog/?p=5366#comment-1149452 [...] Social Impacts Every Customer Touchpoint (Web Strategist): This article touches upon the different elements of online advertising (and then some) and highlights market maturity and brand impact. [...]

[...] Social Impacts Every Customer Touchpoint (Web Strategist): This article touches upon the different elements of online advertising (and then some) and highlights market maturity and brand impact. [...]

]]> By: bushworlda http://www.web-strategist.com/blog/2009/11/20/social-impacts-every-customer-touchpoint/comment-page-1/#comment-1146529 bushworlda Sat, 05 Dec 2009 05:42:07 +0000 http://www.web-strategist.com/blog/?p=5366#comment-1146529 <a href="http://www.discountMbt.com/" rel="nofollow">Mbt shoes</a> are on sale. <a href="http://www.discountMbt.com/" rel="nofollow">Mbt trainers</a> can be shipped to England with free shipping. get a pair of <a href="http://www.discountmbt.com/mbt-mens-shoes-c-8.html" rel="nofollow">Mbt men's shoes</a> now. Mbt shoes are on sale. Mbt trainers can be shipped to England with free shipping. get a pair of Mbt men's shoes now.

]]> By: Robyn McMaster http://www.web-strategist.com/blog/2009/11/20/social-impacts-every-customer-touchpoint/comment-page-1/#comment-1146155 Robyn McMaster Mon, 30 Nov 2009 09:53:04 +0000 http://www.web-strategist.com/blog/?p=5366#comment-1146155 An amazing primer in social media. People and companies can establish building blocks for marketing growth. Thanks. An amazing primer in social media. People and companies can establish building blocks for marketing growth. Thanks.

]]> By: Robyn McMaster http://www.web-strategist.com/blog/2009/11/20/social-impacts-every-customer-touchpoint/comment-page-1/#comment-1148748 Robyn McMaster Mon, 30 Nov 2009 09:53:04 +0000 http://www.web-strategist.com/blog/?p=5366#comment-1148748 An amazing primer in social media. People and companies can establish building blocks for marketing growth. Thanks. An amazing primer in social media. People and companies can establish building blocks for marketing growth. Thanks.

]]> By: Robyn McMaster http://www.web-strategist.com/blog/2009/11/20/social-impacts-every-customer-touchpoint/comment-page-1/#comment-1148761 Robyn McMaster Mon, 30 Nov 2009 09:53:04 +0000 http://www.web-strategist.com/blog/?p=5366#comment-1148761 An amazing primer in social media. People and companies can establish building blocks for marketing growth. Thanks. An amazing primer in social media. People and companies can establish building blocks for marketing growth. Thanks.

]]> By: qqlovee http://www.web-strategist.com/blog/2009/11/20/social-impacts-every-customer-touchpoint/comment-page-1/#comment-1146127 qqlovee Mon, 30 Nov 2009 03:23:18 +0000 http://www.web-strategist.com/blog/?p=5366#comment-1146127 <a href="http://www.watches-life.com" rel="nofollow">Replica Watches</a> <br><a href="http://www.newstylerolex.com" rel="nofollow">Replica Rolex</a> <br><br><a href="http://www.justarack.com/heavydutyshelving.aspx" rel="nofollow">steel shelving</a> <br><a href="http://www.justarack.com/miniracks.aspx" rel="nofollow">storage rack</a> <br><a href="http://www.justarack.com/palletrack-5.aspx" rel="nofollow">racking</a> <br><a href="http://www.china-conveyors.com/product_b.html" rel="nofollow">conveyor chain</a> <br><br><a href="http://www.wowgoldinfo.info" rel="nofollow">wow gold</a> <br><a href="http://www.maple-story-mesos.com/" rel="nofollow">maplestory mesos</a> <br><a href="http://www.supply-tattoo-equipment.com" rel="nofollow">tattoo equipment</a> <br><a href="http://www.supply-tattoo-equipment.com" rel="nofollow">tattoo machine</a> <br><br><a href="http://www.replicawatches8.com" rel="nofollow">Replica Watches</a> <br><a href="http://www.replicawatches8.com" rel="nofollow">Replica Watches shop</a> <br><a href="http://www.replicawatches8.com" rel="nofollow">Cartier shop</a> <br><a href="http://www.replicawatches8.com" rel="nofollow">Omega shop</a> <br><a href="http://www.replicawatches8.com" rel="nofollow">Patek shop</a> <br><a href="http://www.replicawatches8.com" rel="nofollow">Longines shop</a> <br><a href="http://www.replicawatches8.com" rel="nofollow">casio shop</a><br><a href="http://www.replicawatches8.com" rel="nofollow">Patek Philippe shop</a> <br><a href="http://www.aion-gold-buy.com" rel="nofollow">aion gold</a> <br><a href="http://www.aion-gold-buy.com" rel="nofollow">buy aion gold</a> <br><a href="http://www.aion-gold-buy.com" rel="nofollow">aion power leveling</a> <br><br><br> <br><a href="http://www.lukgame.com/" rel="nofollow">wow gold sellers</a> <br><a href="http://www.goldsoso.com/darkfall_gold.html" rel="nofollow">buy darkfall</a> <br><a href="http://www.goldsoso.com/darkfall_gold.html" rel="nofollow">buy darkfall gold</a> <br><a href="http://www.goldsoso.com/darkfall_gold.html" rel="nofollow">darkfall online gold</a> <br><a href="http://www.goldsoso.com/" rel="nofollow">psu meseta</a> <br><a href="http://www.goldsoso.com/" rel="nofollow">buy psu meseta</a> <br><a href="http://www.goldsoso.com/" rel="nofollow">phantasy star universe meseta</a> Replica Watches
Replica Rolex

steel shelving
storage rack
racking
conveyor chain

wow gold
maplestory mesos
tattoo equipment
tattoo machine

Replica Watches
Replica Watches shop
Cartier shop
Omega shop
Patek shop
Longines shop
casio shop
Patek Philippe shop
aion gold
buy aion gold
aion power leveling

wow gold sellers
buy darkfall
buy darkfall gold
darkfall online gold
psu meseta
buy psu meseta
phantasy star universe meseta

]]> By: De volwassenheid van sociale media | RecTec http://www.web-strategist.com/blog/2009/11/20/social-impacts-every-customer-touchpoint/comment-page-1/#comment-1145916 De volwassenheid van sociale media | RecTec Fri, 27 Nov 2009 06:24:45 +0000 http://www.web-strategist.com/blog/?p=5366#comment-1145916 [...] van de Thought leaders op het gebied van Sociale Media, Jeremiah Owyang, heeft een mooi overzicht gemaakt van verschillende zaken rondom sociale media, hun impact op het ‘branding’ en de [...]

[...] van de Thought leaders op het gebied van Sociale Media, Jeremiah Owyang, heeft een mooi overzicht gemaakt van verschillende zaken rondom sociale media, hun impact op het ‘branding’ en de [...]

]]> By: pinto http://www.web-strategist.com/blog/2009/11/20/social-impacts-every-customer-touchpoint/comment-page-1/#comment-1145841 pinto Thu, 26 Nov 2009 02:11:58 +0000 http://www.web-strategist.com/blog/?p=5366#comment-1145841 Fantastic once again , From my business aspect every company wold like to target the SALES,SUPPORT and PRODUCT DEVELOPMENT but as you mentioned it does affect all of us in some or other way.<br><br>every organization I believe are just looking out on the facts of how they could go out and capture the market and this kind of information will only propel them further to go after the consumers. <br>great work once again,<br>Thanks,<br>Pinto Fantastic once again , From my business aspect every company wold like to target the SALES,SUPPORT and PRODUCT DEVELOPMENT but as you mentioned it does affect all of us in some or other way.

every organization I believe are just looking out on the facts of how they could go out and capture the market and this kind of information will only propel them further to go after the consumers.
great work once again,
Thanks,
Pinto

]]> By: pinto http://www.web-strategist.com/blog/2009/11/20/social-impacts-every-customer-touchpoint/comment-page-1/#comment-1148747 pinto Thu, 26 Nov 2009 02:11:58 +0000 http://www.web-strategist.com/blog/?p=5366#comment-1148747 Fantastic once again , From my business aspect every company wold like to target the SALES,SUPPORT and PRODUCT DEVELOPMENT but as you mentioned it does affect all of us in some or other way.<br><br>every organization I believe are just looking out on the facts of how they could go out and capture the market and this kind of information will only propel them further to go after the consumers. <br>great work once again,<br>Thanks,<br>Pinto Fantastic once again , From my business aspect every company wold like to target the SALES,SUPPORT and PRODUCT DEVELOPMENT but as you mentioned it does affect all of us in some or other way.

every organization I believe are just looking out on the facts of how they could go out and capture the market and this kind of information will only propel them further to go after the consumers.
great work once again,
Thanks,
Pinto

]]> By: pinto http://www.web-strategist.com/blog/2009/11/20/social-impacts-every-customer-touchpoint/comment-page-1/#comment-1148760 pinto Thu, 26 Nov 2009 02:11:58 +0000 http://www.web-strategist.com/blog/?p=5366#comment-1148760 Fantastic once again , From my business aspect every company wold like to target the SALES,SUPPORT and PRODUCT DEVELOPMENT but as you mentioned it does affect all of us in some or other way.<br><br>every organization I believe are just looking out on the facts of how they could go out and capture the market and this kind of information will only propel them further to go after the consumers. <br>great work once again,<br>Thanks,<br>Pinto Fantastic once again , From my business aspect every company wold like to target the SALES,SUPPORT and PRODUCT DEVELOPMENT but as you mentioned it does affect all of us in some or other way.

every organization I believe are just looking out on the facts of how they could go out and capture the market and this kind of information will only propel them further to go after the consumers.
great work once again,
Thanks,
Pinto

]]> By: ethan http://www.web-strategist.com/blog/2009/11/20/social-impacts-every-customer-touchpoint/comment-page-1/#comment-1145826 ethan Wed, 25 Nov 2009 22:39:42 +0000 http://www.web-strategist.com/blog/?p=5366#comment-1145826 Hi Jeremiah,<br><br>Thank you for the mention re: Flowtown. Super humbled. <br><br>We also think we're doing some innovative things around good 'ol traditional email i.e. social discovery, multiple levels of engagement (email, social, live push chat) and detailed tracking to help measure ROI.<br><br>Really pumped for what the future holds! Hi Jeremiah,

Thank you for the mention re: Flowtown. Super humbled.

We also think we're doing some innovative things around good 'ol traditional email i.e. social discovery, multiple levels of engagement (email, social, live push chat) and detailed tracking to help measure ROI.

Really pumped for what the future holds!

]]> By: ethan http://www.web-strategist.com/blog/2009/11/20/social-impacts-every-customer-touchpoint/comment-page-1/#comment-1148746 ethan Wed, 25 Nov 2009 22:39:42 +0000 http://www.web-strategist.com/blog/?p=5366#comment-1148746 Hi Jeremiah,<br><br>Thank you for the mention re: Flowtown. Super humbled. <br><br>We also think we're doing some innovative things around good 'ol traditional email i.e. social discovery, multiple levels of engagement (email, social, live push chat) and detailed tracking to help measure ROI.<br><br>Really pumped for what the future holds! Hi Jeremiah,

Thank you for the mention re: Flowtown. Super humbled.

We also think we're doing some innovative things around good 'ol traditional email i.e. social discovery, multiple levels of engagement (email, social, live push chat) and detailed tracking to help measure ROI.

Really pumped for what the future holds!

]]> By: ethan http://www.web-strategist.com/blog/2009/11/20/social-impacts-every-customer-touchpoint/comment-page-1/#comment-1148759 ethan Wed, 25 Nov 2009 22:39:42 +0000 http://www.web-strategist.com/blog/?p=5366#comment-1148759 Hi Jeremiah,<br><br>Thank you for the mention re: Flowtown. Super humbled. <br><br>We also think we're doing some innovative things around good 'ol traditional email i.e. social discovery, multiple levels of engagement (email, social, live push chat) and detailed tracking to help measure ROI.<br><br>Really pumped for what the future holds! Hi Jeremiah,

Thank you for the mention re: Flowtown. Super humbled.

We also think we're doing some innovative things around good 'ol traditional email i.e. social discovery, multiple levels of engagement (email, social, live push chat) and detailed tracking to help measure ROI.

Really pumped for what the future holds!

]]> By: Christopher Coulter http://www.web-strategist.com/blog/2009/11/20/social-impacts-every-customer-touchpoint/comment-page-1/#comment-1148745 Christopher Coulter Mon, 23 Nov 2009 17:50:40 +0000 http://www.web-strategist.com/blog/?p=5366#comment-1148745 Digital Advertising - Universally ignored, in fact programs specifically made to route around, ROI not there.<br>Search Marketing - More ineffective with time. Click fraud city. Shotgun serious.<br>Email Marketing - Half dead. Even the "newsletter" methods are weak.<br>Web Campaigns/Microsites - People are jaded now. Microsite/Viral marketing impacts muted.<br>Corporate Site - Commodity. A mere requirement.<br>Mobile, Location - Intrusive, annoying, yet grabbing only impulse buyers.<br>Support Efforts - Offloaded, Off-shored. Third Party is the trend.<br>Product Development - Negligible impact, and you need to design to where the market WILL BE, not where it is now.<br>Events - Again, jaded. Works first few times, thundering drop-offs after...<br><br>Adding a 'social' element to all of these, still isn't going to even microscopically touch the fundamental problems at the core. Digital Advertising – Universally ignored, in fact programs specifically made to route around, ROI not there.
Search Marketing – More ineffective with time. Click fraud city. Shotgun serious.
Email Marketing – Half dead. Even the “newsletter” methods are weak.
Web Campaigns/Microsites – People are jaded now. Microsite/Viral marketing impacts muted.
Corporate Site – Commodity. A mere requirement.
Mobile, Location – Intrusive, annoying, yet grabbing only impulse buyers.
Support Efforts – Offloaded, Off-shored. Third Party is the trend.
Product Development – Negligible impact, and you need to design to where the market WILL BE, not where it is now.
Events – Again, jaded. Works first few times, thundering drop-offs after…

Adding a 'social' element to all of these, still isn't going to even microscopically touch the fundamental problems at the core.

]]> By: Christopher Coulter http://www.web-strategist.com/blog/2009/11/20/social-impacts-every-customer-touchpoint/comment-page-1/#comment-1145502 Christopher Coulter Mon, 23 Nov 2009 17:50:40 +0000 http://www.web-strategist.com/blog/?p=5366#comment-1145502 Digital Advertising - Universally ignored, in fact programs specifically made to route around, ROI not there.<br>Search Marketing - More ineffective with time. Click fraud city. Shotgun serious.<br>Email Marketing - Half dead. Even the "newsletter" methods are weak.<br>Web Campaigns/Microsites - People are jaded now. Microsite/Viral marketing impacts muted.<br>Corporate Site - Commodity. A mere requirement.<br>Mobile, Location - Intrusive, annoying, yet grabbing only impulse buyers.<br>Support Efforts - Offloaded, Off-shored. Third Party is the trend.<br>Product Development - Negligible impact, and you need to design to where the market WILL BE, not where it is now.<br>Events - Again, jaded. Works first few times, thundering drop-offs after...<br><br>Adding a 'social' element to all of these, still isn't going to even microscopically touch the fundamental problems at the core. Digital Advertising – Universally ignored, in fact programs specifically made to route around, ROI not there.
Search Marketing – More ineffective with time. Click fraud city. Shotgun serious.
Email Marketing – Half dead. Even the “newsletter” methods are weak.
Web Campaigns/Microsites – People are jaded now. Microsite/Viral marketing impacts muted.
Corporate Site – Commodity. A mere requirement.
Mobile, Location – Intrusive, annoying, yet grabbing only impulse buyers.
Support Efforts – Offloaded, Off-shored. Third Party is the trend.
Product Development – Negligible impact, and you need to design to where the market WILL BE, not where it is now.
Events – Again, jaded. Works first few times, thundering drop-offs after…

Adding a 'social' element to all of these, still isn't going to even microscopically touch the fundamental problems at the core.

]]> By: Christopher Coulter http://www.web-strategist.com/blog/2009/11/20/social-impacts-every-customer-touchpoint/comment-page-1/#comment-1148758 Christopher Coulter Mon, 23 Nov 2009 17:50:40 +0000 http://www.web-strategist.com/blog/?p=5366#comment-1148758 Digital Advertising - Universally ignored, in fact programs specifically made to route around, ROI not there.<br>Search Marketing - More ineffective with time. Click fraud city. Shotgun serious.<br>Email Marketing - Half dead. Even the "newsletter" methods are weak.<br>Web Campaigns/Microsites - People are jaded now. Microsite/Viral marketing impacts muted.<br>Corporate Site - Commodity. A mere requirement.<br>Mobile, Location - Intrusive, annoying, yet grabbing only impulse buyers.<br>Support Efforts - Offloaded, Off-shored. Third Party is the trend.<br>Product Development - Negligible impact, and you need to design to where the market WILL BE, not where it is now.<br>Events - Again, jaded. Works first few times, thundering drop-offs after...<br><br>Adding a 'social' element to all of these, still isn't going to even microscopically touch the fundamental problems at the core. Digital Advertising – Universally ignored, in fact programs specifically made to route around, ROI not there.
Search Marketing – More ineffective with time. Click fraud city. Shotgun serious.
Email Marketing – Half dead. Even the “newsletter” methods are weak.
Web Campaigns/Microsites – People are jaded now. Microsite/Viral marketing impacts muted.
Corporate Site – Commodity. A mere requirement.
Mobile, Location – Intrusive, annoying, yet grabbing only impulse buyers.
Support Efforts – Offloaded, Off-shored. Third Party is the trend.
Product Development – Negligible impact, and you need to design to where the market WILL BE, not where it is now.
Events – Again, jaded. Works first few times, thundering drop-offs after…

Adding a 'social' element to all of these, still isn't going to even microscopically touch the fundamental problems at the core.

]]> By: Christopher Coulter http://www.web-strategist.com/blog/2009/11/20/social-impacts-every-customer-touchpoint/comment-page-1/#comment-1145501 Christopher Coulter Mon, 23 Nov 2009 17:50:30 +0000 http://www.web-strategist.com/blog/?p=5366#comment-1145501 Digital Advertising - Universally ignored, in fact programs specifically made to route around, ROI not there.<br>Search Marketing - More ineffective with time. Click fraud city. Shotgun serious.<br>Email Marketing - Half dead. Even the "newsletter" methods are weak.<br>Web Campaigns/Microsites - People are jaded now. Microsite/Viral marketing impacts muted.<br>Corporate Site - Commodity. A mere requirement.<br>Mobile, Location - Intrusive, annoying, yet grabbing only impulse buyers.<br>Support Efforts - Offloaded, Off-shored. Third Party is the trend.<br>Product Development - Negligible impact, and you need to design to where the market WILL BE, not where it is now.<br>Events - Again, jaded. Works first few times, thundering drop-offs after...<br><br>Adding a 'social' element to all of these, still isn't going to even microscopically touch the fundamental problems at the core. Digital Advertising – Universally ignored, in fact programs specifically made to route around, ROI not there.
Search Marketing – More ineffective with time. Click fraud city. Shotgun serious.
Email Marketing – Half dead. Even the “newsletter” methods are weak.
Web Campaigns/Microsites – People are jaded now. Microsite/Viral marketing impacts muted.
Corporate Site – Commodity. A mere requirement.
Mobile, Location – Intrusive, annoying, yet grabbing only impulse buyers.
Support Efforts – Offloaded, Off-shored. Third Party is the trend.
Product Development – Negligible impact, and you need to design to where the market WILL BE, not where it is now.
Events – Again, jaded. Works first few times, thundering drop-offs after…

Adding a 'social' element to all of these, still isn't going to even microscopically touch the fundamental problems at the core.

]]> By: nallaiwickreman http://www.web-strategist.com/blog/2009/11/20/social-impacts-every-customer-touchpoint/comment-page-1/#comment-1148744 nallaiwickreman Mon, 23 Nov 2009 02:13:12 +0000 http://www.web-strategist.com/blog/?p=5366#comment-1148744 Jeremiah, Excellent post, you haven't mentioned about social applications in this post. Jeremiah, Excellent post, you haven't mentioned about social applications in this post.

]]>