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	<title>Comments on: Forrester Report: How to Staff for Social Computing; The Social Computing Strategist &amp; the Community Manager</title>
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	<link>http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/</link>
	<description>Jeremiah Owyang discusses how web tools and social media enable companies to connect with customers</description>
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		<title>By: Quem cuida da marca nas redes sociais? &#171; Pérolas das AIs</title>
		<link>http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/comment-page-1/#comment-1119059</link>
		<dc:creator>Quem cuida da marca nas redes sociais? &#171; Pérolas das AIs</dc:creator>
		<pubDate>Sun, 27 Sep 2009 19:32:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/#comment-1119059</guid>
		<description>[...] discussão no exterior é mais intensa. Lá fora, já há uma procura interessante por este perfil de [...]</description>
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<p>[...] discussão no exterior é mais intensa. Lá fora, já há uma procura interessante por este perfil de [...]</p>
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		<title>By: Yes, You Need a Social Media &#8216;Galvanizer&#8217; &#171; Gary Lombardo</title>
		<link>http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/comment-page-1/#comment-1037184</link>
		<dc:creator>Yes, You Need a Social Media &#8216;Galvanizer&#8217; &#171; Gary Lombardo</dc:creator>
		<pubDate>Wed, 27 May 2009 15:48:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/#comment-1037184</guid>
		<description>[...] Define the role appropriately and find the right skill set- The social media galvanizer for the company should be someone who can think strategically, interact with senior-level staff, present confidently, understands social technology and the market, understands the needs of your customers and your business, and makes social software part of his/her professional and personal life.  There is a difference between the social media galvanizer or strategist and a community manager&#8211; this is something I see many organizations confusing.  The community manager is the person who manages the community at a tactical level&#8211; from content programming, to responding to questions, and other responsibilities.  This is a fundamentally different role than the social media strategist.  You shouldn&#8217;t hire a community manager to do the social media strategist&#8217;s role or vice versa.  Jeremiah Owyang does a great job breaking down the difference between the two roles and the skill sets required for each in his blog post How to Staff for Social Computing. [...]</description>
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<p>[...] Define the role appropriately and find the right skill set- The social media galvanizer for the company should be someone who can think strategically, interact with senior-level staff, present confidently, understands social technology and the market, understands the needs of your customers and your business, and makes social software part of his/her professional and personal life.  There is a difference between the social media galvanizer or strategist and a community manager&#8211; this is something I see many organizations confusing.  The community manager is the person who manages the community at a tactical level&#8211; from content programming, to responding to questions, and other responsibilities.  This is a fundamentally different role than the social media strategist.  You shouldn&#8217;t hire a community manager to do the social media strategist&#8217;s role or vice versa.  Jeremiah Owyang does a great job breaking down the difference between the two roles and the skill sets required for each in his blog post How to Staff for Social Computing. [...]</p>
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		<title>By: Enterprise Skill Sets For Social Media &#171;</title>
		<link>http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/comment-page-1/#comment-855831</link>
		<dc:creator>Enterprise Skill Sets For Social Media &#171;</dc:creator>
		<pubDate>Wed, 21 Jan 2009 05:41:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/#comment-855831</guid>
		<description>[...] good starting point comes from Jeremiah Owyang (Forrester) in &#8220;How To Staff For Social Computing&#8221; where he identifies two key roles needed for [...]</description>
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<p>[...] good starting point comes from Jeremiah Owyang (Forrester) in &#8220;How To Staff For Social Computing&#8221; where he identifies two key roles needed for [...]</p>
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		<title>By: Online community management - Frankwatching</title>
		<link>http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/comment-page-1/#comment-760874</link>
		<dc:creator>Online community management - Frankwatching</dc:creator>
		<pubDate>Thu, 27 Nov 2008 11:25:15 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/#comment-760874</guid>
		<description>[...] Online Community Best Practices, Jeremiah Owyang [...]</description>
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<p>[...] Online Community Best Practices, Jeremiah Owyang [...]</p>
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		<title>By: Understanding the Community/Evangelist Role, and profiles of a few of my Favorite Folks</title>
		<link>http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/comment-page-1/#comment-581247</link>
		<dc:creator>Understanding the Community/Evangelist Role, and profiles of a few of my Favorite Folks</dc:creator>
		<pubDate>Fri, 25 Jul 2008 08:59:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/#comment-581247</guid>
		<description>[...] Update: I&#8217;m no longer at Podtech, but instead am an Analyst at Forrester Research covering Social Computing, in fact, I&#8217;ve published a report on this passion topic of mine, how to staff for social computing. [...]</description>
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<p>[...] Update: I&#8217;m no longer at Podtech, but instead am an Analyst at Forrester Research covering Social Computing, in fact, I&#8217;ve published a report on this passion topic of mine, how to staff for social computing. [...]</p>
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		<title>By: Liza James</title>
		<link>http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/comment-page-1/#comment-570997</link>
		<dc:creator>Liza James</dc:creator>
		<pubDate>Fri, 18 Jul 2008 19:02:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/#comment-570997</guid>
		<description>Jeremiah, thank you and thank you again for your well thought out, timely and incredibly on-point posts about this topic.  I will continue to keep an eye on you and your writing :)
-Liza</description>
		<content:encoded><![CDATA[<p>Jeremiah, thank you and thank you again for your well thought out, timely and incredibly on-point posts about this topic.  I will continue to keep an eye on you and your writing <img src='http://www.web-strategist.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /><br />
-Liza</p>
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		<title>By: reading: List of Full Time Social Media Professionals Grows &#124; andre-friedrichs.com - Own private idaho of André Friedrichs</title>
		<link>http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/comment-page-1/#comment-562295</link>
		<dc:creator>reading: List of Full Time Social Media Professionals Grows &#124; andre-friedrichs.com - Own private idaho of André Friedrichs</dc:creator>
		<pubDate>Sun, 13 Jul 2008 02:04:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/#comment-562295</guid>
		<description>[...] noted in my recent research report, there are two main roles that are appearing, the social computing/media strategist (I count 54 [...]</description>
		<content:encoded><![CDATA[<div style="">
<p>[...] noted in my recent research report, there are two main roles that are appearing, the social computing/media strategist (I count 54 [...]</p>
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		<title>By: List of Full Time Social Media Professionals Grows &#124; andre-friedrichs.com - Own private idaho of André Friedrichs</title>
		<link>http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/comment-page-1/#comment-561826</link>
		<dc:creator>List of Full Time Social Media Professionals Grows &#124; andre-friedrichs.com - Own private idaho of André Friedrichs</dc:creator>
		<pubDate>Sat, 12 Jul 2008 18:17:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/#comment-561826</guid>
		<description>[...] noted in my recent research report, there are two main roles that are appearing, the social computing/media strategist (I count 54 [...]</description>
		<content:encoded><![CDATA[<div style="">
<p>[...] noted in my recent research report, there are two main roles that are appearing, the social computing/media strategist (I count 54 [...]</p>
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		<title>By: List of Full Time Social Media Professionals Grows</title>
		<link>http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/comment-page-1/#comment-561635</link>
		<dc:creator>List of Full Time Social Media Professionals Grows</dc:creator>
		<pubDate>Sat, 12 Jul 2008 15:46:21 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/#comment-561635</guid>
		<description>[...] noted in my recent research report, there are two main roles that are appearing, the social computing/media strategist (I count 54 [...]</description>
		<content:encoded><![CDATA[<div style="">
<p>[...] noted in my recent research report, there are two main roles that are appearing, the social computing/media strategist (I count 54 [...]</p>
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		<title>By: The Challenge of the Social Media Recruiter</title>
		<link>http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/comment-page-1/#comment-531343</link>
		<dc:creator>The Challenge of the Social Media Recruiter</dc:creator>
		<pubDate>Mon, 23 Jun 2008 22:07:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/#comment-531343</guid>
		<description>[...] my recent Forrester report &#8220;How to Staff For Social Computing&#8221; I outlined two roles. The social media/computing strategist, and the online community [...]</description>
		<content:encoded><![CDATA[<div style="">
<p>[...] my recent Forrester report &#8220;How to Staff For Social Computing&#8221; I outlined two roles. The social media/computing strategist, and the online community [...]</p>
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		<title>By: List of Social Computing Strategists and Community Managers for Large Corporations 2008</title>
		<link>http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/comment-page-1/#comment-525430</link>
		<dc:creator>List of Social Computing Strategists and Community Managers for Large Corporations 2008</dc:creator>
		<pubDate>Fri, 20 Jun 2008 10:46:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/#comment-525430</guid>
		<description>[...] first role is the Social Computing Strategist, the second is the Community Manager, although the titles vary, and sometimes it&#8217;s a part time function, there&#8217;s clearly a [...]</description>
		<content:encoded><![CDATA[<div style="">
<p>[...] first role is the Social Computing Strategist, the second is the Community Manager, although the titles vary, and sometimes it&#8217;s a part time function, there&#8217;s clearly a [...]</p>
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		<title>By: Hiring a Community Manager at Fast Wonder Blog</title>
		<link>http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/comment-page-1/#comment-516847</link>
		<dc:creator>Hiring a Community Manager at Fast Wonder Blog</dc:creator>
		<pubDate>Sun, 15 Jun 2008 04:32:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/#comment-516847</guid>
		<description>[...] Forrester Report: How to Staff for Social Computing; The Social Computing Strategist &amp; the Commu... [...]</description>
		<content:encoded><![CDATA[<div style="">
<p>[...] Forrester Report: How to Staff for Social Computing; The Social Computing Strategist &amp; the Commu&#8230; [...]</p>
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		<title>By: jeremiah_owyang</title>
		<link>http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/comment-page-1/#comment-470768</link>
		<dc:creator>jeremiah_owyang</dc:creator>
		<pubDate>Thu, 22 May 2008 22:56:42 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/#comment-470768</guid>
		<description>Thanks Roxanne, very thoughtful of you!</description>
		<content:encoded><![CDATA[<p>Thanks Roxanne, very thoughtful of you!</p>
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		<title>By: Roxanne Darling</title>
		<link>http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/comment-page-1/#comment-470696</link>
		<dc:creator>Roxanne Darling</dc:creator>
		<pubDate>Thu, 22 May 2008 22:11:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/#comment-470696</guid>
		<description>P.S. One of the traits not often mentioned as necessary to this job that I admire about you Jeremiah is your sincere kindness to your audience. It really shines through to me, and the tubes could use more of it.</description>
		<content:encoded><![CDATA[<p>P.S. One of the traits not often mentioned as necessary to this job that I admire about you Jeremiah is your sincere kindness to your audience. It really shines through to me, and the tubes could use more of it.</p>
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		<title>By: Roxanne Darling</title>
		<link>http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/comment-page-1/#comment-470694</link>
		<dc:creator>Roxanne Darling</dc:creator>
		<pubDate>Thu, 22 May 2008 22:09:24 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/#comment-470694</guid>
		<description>Chris Brogan neglected to mention that he wrote a great post on hiring a community manager and the comment thread is equally full of information and &quot;been there done that&quot; experience notes.
&lt;a href=&quot;http://www.chrisbrogan.com/on-managing-a-community/&quot; rel=&quot;nofollow&quot;&gt;On Managing a Community by Chris Brogan and commenters&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>Chris Brogan neglected to mention that he wrote a great post on hiring a community manager and the comment thread is equally full of information and &#8220;been there done that&#8221; experience notes.<br />
<a href="http://www.chrisbrogan.com/on-managing-a-community/" rel="nofollow">On Managing a Community by Chris Brogan and commenters</a></p>
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		<title>By: The Need For the Social Media Manager</title>
		<link>http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/comment-page-1/#comment-368398</link>
		<dc:creator>The Need For the Social Media Manager</dc:creator>
		<pubDate>Mon, 24 Mar 2008 03:41:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/#comment-368398</guid>
		<description>[...] to respectfully correct him and leaning on my research findings from my recent Forrester report: How to Staff for Social Computing. In fact, we&#8217;ve found that there are two roles to be found in corporations serious about [...]</description>
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<p>[...] to respectfully correct him and leaning on my research findings from my recent Forrester report: How to Staff for Social Computing. In fact, we&#8217;ve found that there are two roles to be found in corporations serious about [...]</p>
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		<title>By: A Shift in Job Preferences : Ameel&#8217;s Career &#38; MBA Exposition (ACME)</title>
		<link>http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/comment-page-1/#comment-367786</link>
		<dc:creator>A Shift in Job Preferences : Ameel&#8217;s Career &#38; MBA Exposition (ACME)</dc:creator>
		<pubDate>Sun, 23 Mar 2008 11:12:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/#comment-367786</guid>
		<description>[...] to hire people in two specific roles: the Social Media Strategist and the Community Manager (as explained by Forrester Reseach&#8217;s Jeremiah Owyang). That, for me, is really where the challenge and opportunity [...]</description>
		<content:encoded><![CDATA[<div style="">
<p>[...] to hire people in two specific roles: the Social Media Strategist and the Community Manager (as explained by Forrester Reseach&#8217;s Jeremiah Owyang). That, for me, is really where the challenge and opportunity [...]</p>
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		<title>By: Where Do Community Managers Come From?</title>
		<link>http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/comment-page-1/#comment-362233</link>
		<dc:creator>Where Do Community Managers Come From?</dc:creator>
		<pubDate>Mon, 17 Mar 2008 03:18:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/#comment-362233</guid>
		<description>[...] I published a report called How to Hire for Social Computing, it indicates what management should look for, how to manage them, and how they should think about [...]</description>
		<content:encoded><![CDATA[<div style="">
<p>[...] I published a report called How to Hire for Social Computing, it indicates what management should look for, how to manage them, and how they should think about [...]</p>
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		<title>By: Staffing for Social Computing : Ameel&#8217;s Career &#38; MBA Exposition (ACME)</title>
		<link>http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/comment-page-1/#comment-348236</link>
		<dc:creator>Staffing for Social Computing : Ameel&#8217;s Career &#38; MBA Exposition (ACME)</dc:creator>
		<pubDate>Tue, 04 Mar 2008 12:31:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/#comment-348236</guid>
		<description>[...] Jeremy Owyang, the report&#8217;s author, mentions in his blog, staffing for social computing boils down to two crucial roles: (1) the Social Media Strategist who [...]</description>
		<content:encoded><![CDATA[<div style="">
<p>[...] Jeremy Owyang, the report&#8217;s author, mentions in his blog, staffing for social computing boils down to two crucial roles: (1) the Social Media Strategist who [...]</p>
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		<title>By: Forrester to hire a Community Manager, will you apply?</title>
		<link>http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/comment-page-1/#comment-344496</link>
		<dc:creator>Forrester to hire a Community Manager, will you apply?</dc:creator>
		<pubDate>Fri, 29 Feb 2008 22:45:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2008/02/28/forrester-report-how-to-hire-for-social-computing-the-social-computing-strategist-community-manager/#comment-344496</guid>
		<description>[...] that I didn&#8217;t disclose in public, that my research on Community Managers (that I published yesterday) serves two purposes, Forrester is seeking a Community Manager at our Cambridge Mass [...]</description>
		<content:encoded><![CDATA[<div style="">
<p>[...] that I didn&#8217;t disclose in public, that my research on Community Managers (that I published yesterday) serves two purposes, Forrester is seeking a Community Manager at our Cambridge Mass [...]</p>
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