Forrester to hire a Community Manager, will you apply?

Something that I didn’t disclose in public, that my research on Community Managers (that I published yesterday) serves two purposes, Forrester is seeking a Community Manager at our Cambridge Mass HQ. I contributed the basics to this job description, which as modified by the hiring … Continue readingForrester to hire a Community Manager, will you apply?

Social Media Discussions at the Online Community Roundtable

We shouldn’t be surprised that Social Media Strategists know how to share. Forrester was pleased to host the Online Community Roundtable, you can continue the discussion in the Facebook Group. (Update: I uploaded this video with the Flip Camera, man it’s easy capture, edit and … Continue readingSocial Media Discussions at the Online Community Roundtable

Guest Post: Lenovo’s Web Strategist David Churbuck “Corporate Blogging 201 The Risks of NQA Blog Service”

Yesterday, David Churbuck dinged me for writing for novices, and also suggested I wasn’t near the trenches. I could have fired back, but that would have been foolish, looking at his profile, I realized he knew what he was talking about. Instead, I left a … Continue readingGuest Post: Lenovo’s Web Strategist David Churbuck “Corporate Blogging 201 The Risks of NQA Blog Service”

Forrester Report: How to Staff for Social Computing; The Social Computing Strategist & the Community Manager

I’m talking to more and more clients who are starting to budget for social media programs, this also includes hiring the right kind of people. As you know, I hail from Hitachi Data Systems (2003-2006) as the Online Community Manager, I know the role, and … Continue readingForrester Report: How to Staff for Social Computing; The Social Computing Strategist & the Community Manager

The Tenacity of Jake McKee: A Social Media Case Study at Lego

How could one person create 20% of work for the legal department? Watch or Listen this video to find out. The Conversation Group recently hosted an event celebrating 10 years of the Cluetrain Manifesto. What’s interesting is that only in the last couple of years … Continue readingThe Tenacity of Jake McKee: A Social Media Case Study at Lego

Weekly Digest of the Social Networking Space: Feb 27, 2008

I’m respecting your limited time by publishing this weekly summary, read the summary, then quickly scan headlines, read the bullet, then click to learn even more. I’ve created a category called Digest (you can see archives) where you can start to track and access these … Continue readingWeekly Digest of the Social Networking Space: Feb 27, 2008