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	<title>Comments on: Defining the term: &#8220;Online Community&#8221;</title>
	<atom:link href="http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/</link>
	<description>Jeremiah Owyang discusses how web tools and social media enable companies to connect with customers</description>
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		<title>By: With Community Comes Everything</title>
		<link>http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/comment-page-2/#comment-1153725</link>
		<dc:creator>With Community Comes Everything</dc:creator>
		<pubDate>Sat, 13 Feb 2010 23:16:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/#comment-1153725</guid>
		<description>[...] is a community? Jeremiah Owyang defines community online as: An online community is: Where a group of people with similar goals or interests connect and [...]</description>
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<p>[...] is a community? Jeremiah Owyang defines community online as: An online community is: Where a group of people with similar goals or interests connect and [...]</p>
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		<title>By: Community does NOT need a Kitchen Sink &#124; Naomi Marr.com</title>
		<link>http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/comment-page-2/#comment-1147747</link>
		<dc:creator>Community does NOT need a Kitchen Sink &#124; Naomi Marr.com</dc:creator>
		<pubDate>Thu, 17 Dec 2009 22:19:24 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/#comment-1147747</guid>
		<description>[...] must be given to Mat Morrison for the community definition. He posted it in the comments of one of Jeremiah Owyang’s old blog posts.  Posted in Community, Social media &#124; Tags: Community, Kitchen Sink, Social media   &#171; What is [...]</description>
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<p>[...] must be given to Mat Morrison for the community definition. He posted it in the comments of one of Jeremiah Owyang’s old blog posts.  Posted in Community, Social media | Tags: Community, Kitchen Sink, Social media   &laquo; What is [...]</p>
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		<title>By: 5 Business Goals An Online Customer Community Can Help You Achieve &#124; Small Company Big Image</title>
		<link>http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/comment-page-2/#comment-1115559</link>
		<dc:creator>5 Business Goals An Online Customer Community Can Help You Achieve &#124; Small Company Big Image</dc:creator>
		<pubDate>Fri, 18 Sep 2009 19:43:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/#comment-1115559</guid>
		<description>[...] similar goals or interests connect and exchange information using web tools.” Jeremiah K. Owyang, Web-Strategist [...]</description>
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<p>[...] similar goals or interests connect and exchange information using web tools.” Jeremiah K. Owyang, Web-Strategist [...]</p>
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		<title>By: Chris Sparshott</title>
		<link>http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/comment-page-2/#comment-1090414</link>
		<dc:creator>Chris Sparshott</dc:creator>
		<pubDate>Mon, 03 Aug 2009 08:02:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/#comment-1090414</guid>
		<description>Hi there,

I wanted to share the following presentation on why on-line communities are needed by organisations to drive prosperity and growth. I thought it might be of interest.

http://www.slideshare.net/sparkbouy/social-software-for-prosperity-and-growth


All the best
Chris</description>
		<content:encoded><![CDATA[<p>Hi there,</p>
<p>I wanted to share the following presentation on why on-line communities are needed by organisations to drive prosperity and growth. I thought it might be of interest.</p>
<p><a href="http://www.slideshare.net/sparkbouy/social-software-for-prosperity-and-growth" rel="nofollow">http://www.slideshare.net/sparkbouy/social-software-for-prosperity-and-growth</a></p>
<p>All the best<br />
Chris</p>
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		<title>By: eTc :: El blog de Marketing en Español &#187; Blog Archive &#187; De blogs a blogs corporativos sociales</title>
		<link>http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/comment-page-2/#comment-613420</link>
		<dc:creator>eTc :: El blog de Marketing en Español &#187; Blog Archive &#187; De blogs a blogs corporativos sociales</dc:creator>
		<pubDate>Mon, 18 Aug 2008 11:58:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/#comment-613420</guid>
		<description>[...] tomamos una definición de comunidad, término que por cierto no para de evolucionar a la hora de definirlo, como aquel sitio donde un [...]</description>
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<p>[...] tomamos una definición de comunidad, término que por cierto no para de evolucionar a la hora de definirlo, como aquel sitio donde un [...]</p>
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		<title>By: Social media isn&#8217;t enough &#171; Content Ninja&#8217;s Weblog</title>
		<link>http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/comment-page-2/#comment-558862</link>
		<dc:creator>Social media isn&#8217;t enough &#171; Content Ninja&#8217;s Weblog</dc:creator>
		<pubDate>Thu, 10 Jul 2008 22:21:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/#comment-558862</guid>
		<description>[...] Defining the term: &#8220;Online Community&#8221;    &#160; [...]</description>
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<p>[...] Defining the term: &#8220;Online Community&#8221;    &nbsp; [...]</p>
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		<title>By: FreshNetworks Blog &#187; Blog Archive &#187; Managing customer communities - new report</title>
		<link>http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/comment-page-2/#comment-508675</link>
		<dc:creator>FreshNetworks Blog &#187; Blog Archive &#187; Managing customer communities - new report</dc:creator>
		<pubDate>Tue, 10 Jun 2008 09:05:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/#comment-508675</guid>
		<description>[...] Defining the term: &#8220;Online Community&#8221; [...]</description>
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<p>[...] Defining the term: &#8220;Online Community&#8221; [...]</p>
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		<title>By: FreshNetworks Blog &#187; Blog Archive &#187; Why people participate in online communities</title>
		<link>http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/comment-page-2/#comment-484822</link>
		<dc:creator>FreshNetworks Blog &#187; Blog Archive &#187; Why people participate in online communities</dc:creator>
		<pubDate>Thu, 29 May 2008 14:56:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/#comment-484822</guid>
		<description>[...] Defining the term: &#8220;Online Community&#8221; [...]</description>
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<p>[...] Defining the term: &#8220;Online Community&#8221; [...]</p>
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		<title>By: FreshNetworks Blog &#187; Blog Archive &#187; Points and games – Community Reputation Management Systems</title>
		<link>http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/comment-page-2/#comment-457771</link>
		<dc:creator>FreshNetworks Blog &#187; Blog Archive &#187; Points and games – Community Reputation Management Systems</dc:creator>
		<pubDate>Thu, 15 May 2008 09:38:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/#comment-457771</guid>
		<description>[...] Defining the term: &#8220;Online Community&#8221; [...]</description>
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<p>[...] Defining the term: &#8220;Online Community&#8221; [...]</p>
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		<title>By: FreshNetworks Blog &#187; Blog Archive &#187; Ten tips for building an online community</title>
		<link>http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/comment-page-2/#comment-456096</link>
		<dc:creator>FreshNetworks Blog &#187; Blog Archive &#187; Ten tips for building an online community</dc:creator>
		<pubDate>Tue, 13 May 2008 23:37:42 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/#comment-456096</guid>
		<description>[...] Defining the term: &#8220;Online Community&#8221; [...]</description>
		<content:encoded><![CDATA[<div style="">
<p>[...] Defining the term: &#8220;Online Community&#8221; [...]</p>
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		<title>By: What makes a Marketing Campaign on Social Networks Successful?</title>
		<link>http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/comment-page-2/#comment-334108</link>
		<dc:creator>What makes a Marketing Campaign on Social Networks Successful?</dc:creator>
		<pubDate>Tue, 19 Feb 2008 22:28:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/#comment-334108</guid>
		<description>[...] If you contribute something that I end up using the report, I&#8217;ll cite you in the research report as a source. (I did this for Shel Israel on my recent post on online communities, who helped me sort out my definition of online communities) [...]</description>
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<p>[...] If you contribute something that I end up using the report, I&#8217;ll cite you in the research report as a source. (I did this for Shel Israel on my recent post on online communities, who helped me sort out my definition of online communities) [...]</p>
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		<title>By: Forrester: Online community best practices &#124; MartinKloos.nl</title>
		<link>http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/comment-page-2/#comment-331236</link>
		<dc:creator>Forrester: Online community best practices &#124; MartinKloos.nl</dc:creator>
		<pubDate>Sun, 17 Feb 2008 15:42:59 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/#comment-331236</guid>
		<description>[...] Het rapport is geschreven door Jeremiah Owyang, een schrijver wiens blog ik graag volg. Op zijn site lees je ook wat meer over het rapport zelf. Duidelijk is dat Owyang actief zijn lezers heeft geraadpleegd tijdens het schrijven van dit rapport. Zo komt de definitie van een online community (&#8221;An online community is an interactive group of people joined together by a common interest&#8220;) bijna rechtstreeks uit een post op zijn blog. [...]</description>
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<p>[...] Het rapport is geschreven door Jeremiah Owyang, een schrijver wiens blog ik graag volg. Op zijn site lees je ook wat meer over het rapport zelf. Duidelijk is dat Owyang actief zijn lezers heeft geraadpleegd tijdens het schrijven van dit rapport. Zo komt de definitie van een online community (&#8221;An online community is an interactive group of people joined together by a common interest&#8220;) bijna rechtstreeks uit een post op zijn blog. [...]</p>
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		<title>By: 5 things online community strategists can learn from American Chopper at Go Big Always</title>
		<link>http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/comment-page-2/#comment-278663</link>
		<dc:creator>5 things online community strategists can learn from American Chopper at Go Big Always</dc:creator>
		<pubDate>Sat, 12 Jan 2008 17:57:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/#comment-278663</guid>
		<description>[...] business strategy or seen as core. These community managers (and their bossess bosses boss) can learn a little from our beefy friends at Orange County Chopper. That in mind, consider these five [...]</description>
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<p>[...] business strategy or seen as core. These community managers (and their bossess bosses boss) can learn a little from our beefy friends at Orange County Chopper. That in mind, consider these five [...]</p>
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		<title>By: Mat Morrison</title>
		<link>http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/comment-page-2/#comment-264844</link>
		<dc:creator>Mat Morrison</dc:creator>
		<pubDate>Thu, 03 Jan 2008 13:29:36 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/#comment-264844</guid>
		<description>I&#039;ve always worked on the assumption that ALL communities (online or off) share 5 basic qualities:

1) Boundaries (not everyone can join)

2) A sense of common purpose (together we achieve more than we do alone - the macro/meta level)

3) Reciprocity (you scratch my back, I&#039;ll scratch yours -- one-to-one relationships - the micro level) This also underpins Douglas Rushkoff&#039;s idea of &quot;social currency&quot; - http://www.rushkoff.com/columns/social_currency.html - and to some extent, Christopher Allen&#039;s point: http://www.lifewithalacrity.com/2004/03/the_dunbar_numb.html

4) Rules (and penalties)

5) Self-determination (community cannot be imposed)

Now, I feel sure I nicked these from somewhere, and a quick glance at my del.icio.us suggests that I nicked it from: 

http://www.smithweaversmith.com/WhatWeKnow.htm</description>
		<content:encoded><![CDATA[<p>I&#8217;ve always worked on the assumption that ALL communities (online or off) share 5 basic qualities:</p>
<p>1) Boundaries (not everyone can join)</p>
<p>2) A sense of common purpose (together we achieve more than we do alone &#8211; the macro/meta level)</p>
<p>3) Reciprocity (you scratch my back, I&#8217;ll scratch yours &#8212; one-to-one relationships &#8211; the micro level) This also underpins Douglas Rushkoff&#8217;s idea of &#8220;social currency&#8221; &#8211; <a href="http://www.rushkoff.com/columns/social_currency.html" rel="nofollow">http://www.rushkoff.com/columns/social_currency.html</a> &#8211; and to some extent, Christopher Allen&#8217;s point: <a href="http://www.lifewithalacrity.com/2004/03/the_dunbar_numb.html" rel="nofollow">http://www.lifewithalacrity.com/2004/03/the_dunbar_numb.html</a></p>
<p>4) Rules (and penalties)</p>
<p>5) Self-determination (community cannot be imposed)</p>
<p>Now, I feel sure I nicked these from somewhere, and a quick glance at my del.icio.us suggests that I nicked it from: </p>
<p><a href="http://www.smithweaversmith.com/WhatWeKnow.htm" rel="nofollow">http://www.smithweaversmith.com/WhatWeKnow.htm</a></p>
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		<title>By: Greg Williams</title>
		<link>http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/comment-page-2/#comment-262594</link>
		<dc:creator>Greg Williams</dc:creator>
		<pubDate>Tue, 01 Jan 2008 21:39:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/#comment-262594</guid>
		<description>Hi Jeremiah

It&#039;s an interesting topic.
I wrote an essay about defining &quot;online community&quot; a little over six months ago. I&#039;ve emailed it to you to check out.

There have been a lot of approaches over the past few years to define &quot;online community&quot; (aka &quot;virtual community&quot;) and a popular conclusion is that it is undefinable.

If one must INSIST on using the word &quot;community&quot; and then defining it, I think it is important to take McMillan &amp; Chavis&#039;s definition for a &quot;sense of community&quot; into account. If members of a community do not have this &quot;sense of community&quot;, then how can it be a community?

Here is a link to that McMillan &amp; Chavis paper: http://www.spokane.wsu.edu/academic/design/content/documents/McMillanChavis.pdf
The link to that was found here: http://en.wikipedia.org/wiki/Sense_of_community#Primary_theoretical_foundation:_McMillan_and_Chavis
(though I don&#039;t totally agree with the wikipedia article&#039;s approach to the topic).

I look forward to seeing your progress on reaching a definition!</description>
		<content:encoded><![CDATA[<p>Hi Jeremiah</p>
<p>It&#8217;s an interesting topic.<br />
I wrote an essay about defining &#8220;online community&#8221; a little over six months ago. I&#8217;ve emailed it to you to check out.</p>
<p>There have been a lot of approaches over the past few years to define &#8220;online community&#8221; (aka &#8220;virtual community&#8221;) and a popular conclusion is that it is undefinable.</p>
<p>If one must INSIST on using the word &#8220;community&#8221; and then defining it, I think it is important to take McMillan &amp; Chavis&#8217;s definition for a &#8220;sense of community&#8221; into account. If members of a community do not have this &#8220;sense of community&#8221;, then how can it be a community?</p>
<p>Here is a link to that McMillan &amp; Chavis paper: <a href="http://www.spokane.wsu.edu/academic/design/content/documents/McMillanChavis.pdf" rel="nofollow">http://www.spokane.wsu.edu/academic/design/content/documents/McMillanChavis.pdf</a><br />
The link to that was found here: <a href="http://en.wikipedia.org/wiki/Sense_of_community#Primary_theoretical_foundation:_McMillan_and_Chavis" rel="nofollow">http://en.wikipedia.org/wiki/Sense_of_community#Primary_theoretical_foundation:_McMillan_and_Chavis</a><br />
(though I don&#8217;t totally agree with the wikipedia article&#8217;s approach to the topic).</p>
<p>I look forward to seeing your progress on reaching a definition!</p>
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		<title>By: Daniela</title>
		<link>http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/comment-page-2/#comment-260388</link>
		<dc:creator>Daniela</dc:creator>
		<pubDate>Mon, 31 Dec 2007 13:42:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/#comment-260388</guid>
		<description>Dear Jeremiah,

this is such an interesting discussion going on and it hits the nail on the head what I have been thinking about for a long time.

Jake, your last entry was very interesting and helpful. However, I believe that this description already goes into the direction of a social network. This is where people really connect and develop deeper relationships. A community generally bounds people of a certain interest. A community is the overall term and it can provide the technological functionality to create a social network.

These days people are using with the following terms:
* Online Communities
* Social Networks
* Community Platforms
* Groups

Any ideas how to clearly differentiate these..?</description>
		<content:encoded><![CDATA[<p>Dear Jeremiah,</p>
<p>this is such an interesting discussion going on and it hits the nail on the head what I have been thinking about for a long time.</p>
<p>Jake, your last entry was very interesting and helpful. However, I believe that this description already goes into the direction of a social network. This is where people really connect and develop deeper relationships. A community generally bounds people of a certain interest. A community is the overall term and it can provide the technological functionality to create a social network.</p>
<p>These days people are using with the following terms:<br />
* Online Communities<br />
* Social Networks<br />
* Community Platforms<br />
* Groups</p>
<p>Any ideas how to clearly differentiate these..?</p>
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		<title>By: Community Guy - Jake McKee &#187; 2008: Year of the Kick Ass</title>
		<link>http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/comment-page-1/#comment-260363</link>
		<dc:creator>Community Guy - Jake McKee &#187; 2008: Year of the Kick Ass</dc:creator>
		<pubDate>Mon, 31 Dec 2007 13:24:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/#comment-260363</guid>
		<description>[...] Increased frequency of participation in discussion like this one [...]</description>
		<content:encoded><![CDATA[<div style="">
<p>[...] Increased frequency of participation in discussion like this one [...]</p>
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		<title>By: Devdas Bhagat</title>
		<link>http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/comment-page-1/#comment-260111</link>
		<dc:creator>Devdas Bhagat</dc:creator>
		<pubDate>Mon, 31 Dec 2007 09:27:51 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/#comment-260111</guid>
		<description>Online communities need not be based around the web. The web is just one technology amongst many other communication channels.

My primary online communities are IRC and/or email based, with the web being pretty much an information source.</description>
		<content:encoded><![CDATA[<p>Online communities need not be based around the web. The web is just one technology amongst many other communication channels.</p>
<p>My primary online communities are IRC and/or email based, with the web being pretty much an information source.</p>
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		<title>By: jeremiah_owyang</title>
		<link>http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/comment-page-1/#comment-259261</link>
		<dc:creator>jeremiah_owyang</dc:creator>
		<pubDate>Sun, 30 Dec 2007 17:29:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/#comment-259261</guid>
		<description>Thanks Jake, this is tremendously helpful.  I&#039;ll subnote my definition with these intangibles.</description>
		<content:encoded><![CDATA[<p>Thanks Jake, this is tremendously helpful.  I&#8217;ll subnote my definition with these intangibles.</p>
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		<title>By: Jake McKee</title>
		<link>http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/comment-page-1/#comment-259253</link>
		<dc:creator>Jake McKee</dc:creator>
		<pubDate>Sun, 30 Dec 2007 17:20:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.web-strategist.com/blog/2007/12/28/defining-the-term-community/#comment-259253</guid>
		<description>I think you&#039;re right - I think definition is largely unreachable because of two things:

1. Context
2. Person doing the defining

As much as I hate to say it, it seems as though there&#039;s a bit of the Supreme Court porn decision going on - &quot;I don&#039;t how to define it, but I know it when I see it&quot;. 

On top of that, there&#039;s a definition (which can likely be somewhat broad), and application (which can be different in the eye of the various beholders). I think Ray nailed it above with a couple of points:

* External catalyst
* Self-Awareness
* Shared Experience

That said, I&#039;d still have to say that time is a crucial component. (Not necessarily a LONG amount of time, just SOME amount of time)

People can make *connections* to groups/people, this happens all the time. Sticking with Ray&#039;s point about a subway queue, an external catalyst (say of an extended delay) can *connect* people... but only after a period of time does that connection turn into something deeper, more significant - a *community*.</description>
		<content:encoded><![CDATA[<p>I think you&#8217;re right &#8211; I think definition is largely unreachable because of two things:</p>
<p>1. Context<br />
2. Person doing the defining</p>
<p>As much as I hate to say it, it seems as though there&#8217;s a bit of the Supreme Court porn decision going on &#8211; &#8220;I don&#8217;t how to define it, but I know it when I see it&#8221;. </p>
<p>On top of that, there&#8217;s a definition (which can likely be somewhat broad), and application (which can be different in the eye of the various beholders). I think Ray nailed it above with a couple of points:</p>
<p>* External catalyst<br />
* Self-Awareness<br />
* Shared Experience</p>
<p>That said, I&#8217;d still have to say that time is a crucial component. (Not necessarily a LONG amount of time, just SOME amount of time)</p>
<p>People can make *connections* to groups/people, this happens all the time. Sticking with Ray&#8217;s point about a subway queue, an external catalyst (say of an extended delay) can *connect* people&#8230; but only after a period of time does that connection turn into something deeper, more significant &#8211; a *community*.</p>
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