Jeremiah Owyang discusses how web tools and social media enable companies to connect with customers

MySpace’s Jay Stevens on Marketing in a Networked Culture

I’m sitting at the front row of the Forrester Consumer Forum in Barcelona, this post will be cross published on the Marketing blog.

I’ve had a few minutes to visit with Jay before his presentation, he’s Vice President of Operations for MySpace Europe. He’s a long background in the internet industry, and shared with me his background in communications and the web.

Key nuggets from his presentation:

History of MySpace: Launched in Jan 2004, by Tom Anderson and Chris de Wolfe. Grown from roughly 1MM uniques throughout Europe to more than 24MM today. There are currently 175 employees in 10 European territories.

What’s a social network? Individual profiles, semi persistent public commentary on the profile, a traversable public articulated social network displayed in correlate to the profile. -From Dana Boyd


[Jay Stevens: “User told us that ‘I don’t want brands to advertise to me, I want them to be my friend”]

Why do people flock to social networks? A User’s profile may be seen as a metaphor to their room or apartment. The profile has become a user’s online persona. This “Digital Native” have grown up online, with cell phones, and tv. MySpace is their space. Globally, there are about 400 million social network users worldwide. 86% of UK 15-34 year olds are now on social networking sites. 4.3 Billions monthly UK page views on MySpace.

So how do you take advantage of these social networks? Build a network within a network. Create icons (content, images, logos) that will be dressing up users profiles. A few don’t matter as much, until thousands and then millions do this. An English tea brand called has 9500 friends in MySpace, they encouraged users to change their profile pictures to become a cute monkey icon.


[Why join a network rather than create your own? Leverage the power of an existing network, the larger the network the larger the power]

Why would anyone create a social network? There’s a momentum effect that transcribes to ‘never ending friending’

What about Facebook? There’s huge amount of cross over. MySpace is over 2X the size, and are still growing. The media gloms onto the ‘next big thing’.

What about Open Social? The promise for opening up certain elements of MySpace profiles makes sense. Widget’s can’t interfere with user experience, but there’s concerns about user data, and we have to be careful. (learn more about Open Social) Google has advertising on MySpace, and discusses hyper targeted, to learn more about Hyper Targeting, please read this primer.


Picture 601
Implications for Brands and Advertising

Picture 600
A visual representation of a network


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9 Comments so far

  1. Dan Schawbel November 16th, 2007 7:18 am

    I don’t want brands to advertise to me, I want them to be my friend.

    This is perfect!

  2. share.websitemagazine.com November 16th, 2007 7:52 am

    MySpace’s Jay Stevens on Marketing in a Networked Culture…

    [Jay Stevens: “User told us that ‘I don’t want brands to advertise to me, I want them to be my friend”]…

  3. Stefan Constantinescu November 16th, 2007 8:12 am

    I smell bullshit. What made people leave MySpace and go to FaceBook was logging in one day to see that a bottle of Sprite, a porn star and a stick of deodorant want to be your friend.

  4. Hershel Miller November 16th, 2007 11:24 am

    I like the visual representation of a network. Now how does one identify the strategic points of influence within that network????

  5. Rebecca Caroe November 16th, 2007 12:02 pm

    Hershel

    it’s simple - traffic volumes. Anyone who is a ‘connector’ will generate, originate and pass on loads of traffic through their bit of the network.

    This is why the 1to1 world Don Peppers forecast is now possible - but brands have yet to learn how to have a DIALOGUE with customers - let alone a friendship!

    Rebecca

  6. […] Consumer Forum, where he got to chat with Jay Stevens, VP of Operations for Myspace, and then shared “a few nuggets” from his presentation, most notably: [Jay Stevens: “User told us that ‘I don’t want brands to […]

  7. Josh November 16th, 2007 2:09 pm

    Hi guys,

    I’m relatively new to this space, and have a simplistic question. I’m seeing a lot of figures with the abbreviation ‘MM’. I’m assuming this is for million, however as in the UK we only use a single M for this I just wanted to make sure!

    Thanks,

    Josh

  8. jeremiah_owyang November 16th, 2007 4:44 pm

    Josh

    The European powerpoint that Jay used MM for millions.

    I copied what was displayed on the powerpoint

  9. Aaron April 13th, 2008 4:39 pm

    Is there any way to get Jay’s entire presentation? It would be interesting to see.

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