Jeremiah Owyang discusses how web tools and social media enable companies to connect with customers

Web Strategy Reading: August 20, 2007

Every week I publish the following list of recommended reading:

Recent college grad Christopher Salazar has some interesting perspectives on Social Media

A French study (translated to English) shows the value of corporate websites, as well as compared to social media

David Veneski worked with Federated Media on an interesting project, read interview (link via Ken Kaplan, Intel).

Google might as well just buy newspapers

Creative 404 pages. great designs.

JiveSoftware gets funded $15 mil

Top five problems with IT

OpenID has a bewildering customer experience –I’ve said it myself, and it’s hurting adoption

Blogging Cliches

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