Jeremiah Owyang discusses how web tools and social media enable companies to connect with customers

Evolving the Web Strategist

Yesterday, I had a great conversation with respected peer Ben Metcalfe in Palo Alto. He handed me his new business card (or at least new to me) and I was pleased to see his title was “Internet Strategist”. He said he considered using the title “Web” strategist, but felt it was invasive of my brand. I explained to him that I would love to see all web decision makers using the Web Strategy title, it should be shared among others.

I’ll repeat that: I encourage the usage, terminology, discussions of everything Web Strategy, I do not want to horde this brand or name. I believe it’s a important role and we need more of these folks to improve the web.

Do you remember when the website was run by a sys-admin in IT? The public website for your company was a skunkworks project of an old Dell PC under his desk –right below his desk sized beer machine. We evolve, I remember when the term ‘web master’ was popular (I shudder at hearing that title now) as businesses started to realize that the internet is the number one medium in the workplace.

Now, web is an integral part of all corporate communication, both externally and internally, or at least we hope it to be. There are three spheres to master in Web Strategy: the Business, User, and Technical spheres, I’ve written more about the role and persona.

I look forward to the day when there’s a “C” level role devoted to the internet or digital media, Chief Media Officer, or Chief Web Officer, or Chief Communications Officer. It’s going to be that important.

To me, personal success is serving this community of web decision makers, so the internet can make businesses more effective, and lower boundaries around the world, that’s a beautiful thing. Some of us will get rich doing this, some will be famous, and others will just be personally gratified, it’s truly a passion for most.

I’m encouraging the community to join the Facebook Web Strategy Group, there’s a healthy conversation already going on within in it, and you can set the agenda, which is more democratic than listening to me rant.

Here’s how people describe themselves in the Web Strategy Group, I’ve pulled their self-descriptions off the public wall and threads.

Ogilvy Public Relations Singapore

CEO of a new startup, Standout Jobs

development manager for sonera.f

retiring web promotion specialist

Co-founder of a startup called GoodBarry

VP of Interactive Marketing at Luckie & Company

designer and educator living in Canada.

systems developer at a web-based, progressive nonprofit in DC

I’m an entrepreneur starting a SEO company

I run a social media and marketing agency based in San Francisco

I work in graduate education at Texas A&M

I work in the PR team at Sun

CTO of an enterprise software company which produces an ecommerce platform

Nokia on Internet related products and software as a product manager

Software Architect at Tagged.com

Design Director for bizjournals.com

GM of Interactive at a newspaper company

Director of Emerging Media & Client Strategy at 360i

I am working on my bachelor thesis right now. The thesis is about the evolution of online shopping in the luxury retail segment.

My brother and I run a website with the most Reggae, Dancehall and Soca videos on the web

search marketing consultant in Somerville MA

I’m a producer for a group of newspapers and TV stations in the Upper Midwest

Senior Marketing Manager at Farecast.com

Communication Director for a real estate investment, management and development company in Madison, Wisconsin

I basically help companies on business issues they face and guide them through with their technology needs.

I’m the webmaster for a large legal non-profit

ead of E-Business Marketing for Russell Investment Group in Sydney, Australia

digital planner at an ad agency in London

Prez and co-founder of WiderFunnel Marketing Inc

I have been working on the web since 1996 (wow) and more specifically on sports related projects for the last 5 years

online director for an advertising agency with responsibility for the strategic direction for our client’s websites

I’m part of the web team for a large fitness company. I am becoming the resident “evangelist

I’m the marketing and community leader for JumpUp

I’m the Interactive Technical Director for an ad agency in Minneapolis

at IBM in Melbourne as a consultant, my background is leading creative online teams.

From the wall:

Finnish media enthusiastic involved in several pan-European media projects

i’m an anthropologist focusing on online social spaces

digital media professional with strong telecoms, media and marketing communications background

run a website hosting and management business offering help and advice to my clients on all aspects of website management, from design to marketing and promotion.

I am a LinkedIn open-networker (LION)

a pixel/bit mercenary working for an ad agency in Minneapolis

Tunisian blogger and i’m working in a online advertising agency

While few have the strategy title in their description, you get the sense this group makes decisions for their respective organization. It’s a mixture of people deploying it at companies, consultants, and others, if you belong here, you know what to do.

10 Comments so far

  1. Ivan Brezak Brkan August 19th, 2007 6:56 am

    Hey J,

    I agree. Web Strategist is a great title and it’s even better that you want to encourage people to use it. I am - now. Sounds much better than New Media Professional since I basically do “the web” for my company. Also, it translates to croatian better - Web Strateg. :)

    Now it just needs a Wikipedia entry. ;)

  2. Tinu August 19th, 2007 8:39 am

    That’ll be my new title as we move forward with our company, splitting off the web strategy planning into its own hub and moving my role further into managing content production. Because I’ll still be the one who plans the execution of web tactics, and organize web strategy, just on a higher level… Excellent plan. Now we just need an association and T-shirts. :)

  3. jeremiah_owyang August 19th, 2007 8:53 am

    Ivan the Web Strateg Thank you for sharing!

    Tinu, Great news, an association? Interesting.

  4. jeremiah_owyang August 19th, 2007 8:54 am

    Tinu, the internet strategy forum run by my buddy Steve Gehlen is a good place to start, he’s forming chapters in every city.

  5. Branislav Peric August 20th, 2007 1:19 am

    From the French perspective (i’m French), the word “web” is often considered as being equal to “Internet”.
    Probably because we are not using this word for anything else apart from describing “Internet”.
    Could anybody else from Europe confirm/infirm that?

    How about “Digital Strategist”?

  6. Scott Schablow August 20th, 2007 9:36 am

    We are in the process of decentralizing our interactive group and more tightly integrating with the entire agency. The goal is to tear down the silos and have everyone on the digital bandwagon. My title will likely change to New Media Strategist. Sometimes I feel that Web Strategist is not inclusive of email, mobile, etc. At other times I feel that there is no delineation, it’s all web based. How’s that for commitment?

  7. Hassan Schroeder August 20th, 2007 12:03 pm

    > There are three spheres to master in Web Strategy: the
    > Business, User, and Technical spheres,

    Funny, that’s pretty much how I described the role of — sorry, Jeremiah, “webmaster” :-) — when I held that position at Sun Microsystems in 1994.

    > I look forward to the day when there’s a “C” level role
    > devoted to the internet or digital media, …
    > Chief Web Officer …

    Exactly the title I was advocating — in 1994. Pretty amazing that there are still so many businesses, even here in the Valley, that remain essentially “in the dark” about the medium.

  8. jeremiah_owyang August 20th, 2007 12:13 pm

    Scott, good point, some have told me to change my blog to ‘media’ strategist, or even ‘communications strategist’. I’ve elected to keep it Web, as I see it as a platform for all the above.

    Hassan you’re a rare breed, when I think of websites back in the early or mid 90s, I’m pretty sure most do NOT meet the requirements of the user, and the technology is limited.

    Today, the choices, processes, business dependencies have grown exponentially –while the charter may be the same, the responsibility has grown immensely.

  9. Stephen Collins August 21st, 2007 3:18 am

    I referred to myself as a web strategist yesterday. The person I was talking to, as tech-savvy but non-tech manager understood immediately.

    You’ve sold it with your contributions here and willingness to share something you needn’t, so thankyou.

    Web Strategist goes on my next business card!

  10. Daniel Rae September 17th, 2007 6:01 am

    I started as Web Community Champion for a software company in Scotland a few weeks ago.

Leave a reply