How Blogs can help a Corporation

I haven’t been following the data storage blogosphere as closely as I did when it was part of my job, but Anil linked to me, which will cause me to explore. When I was the community manager, Anil remembers how I treated him like a friend and invited him over to HQ, even after some of his critiques –I embraced.

I’m seeing a little exchange between Robin Harris and StorageZilla. If you’re not familiar with the data storage industry, there’s quite a rivarly and distrust between vendors, more so than the web industry that uses the term “frenemy” or “cooperative-competition”. There’s some conversations about the ‘ownership’ of how employees who blog and how far they can go with their words. The rules around EMC’s organic (bloggers that appear on their own, without corporate control) bloggers seem very controlled, I often advise the savvy company to embrace organic bloggers (you can’t stop them) and they are often the most powerful and credible voices of your company.

Robin suggests from his blog that EMC could benefit from being more ‘human‘ a way to tone down the very corporate and dominance branding that EMC currently has. StorageZilla fires back with a volley.

Companies like Microsoft, Intel, Oracle, and others recognize how organic bloggers can be tied into the overall social media (and then marketing) strategy. In a few years, blogs will be issued like email accounts.

We all know that blogs can certainly soften the image of a company, we know the Scoble effect, and what Lionel has done over at Dell, and how other corporate bloggers can either provide a variety of benefits. What benefits?

Here’s how corporate blogs can help a company:

Soften or improve brand
Rapid Response tool
Intelligence gathering
Build better products from two-way conversation
Encourage advocates, embrace detractors
Sales Tools: Education or conversation starter
A living White Paper
Sales lead
One of the ways to evolve the irrelevant corporate website

Hey storage bloggers, take it easy ok? I know that sparring matches are part of the fun, but think bigger and build a better community, one that can grow and learn from each other.

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  • http://storagezilla.typepad.com Storagezilla

    Well here it’s a case of O’Reilly Vs Colbert. I’ll let everyone else decide who’s who.

    I disagree with the control comment. Dave G (http://flickerdown.wordpress.com/) read my blog post while at work and decide he wanted in. From first read to when he started blogging was less than an hour.

    Read the blog policy, post the disclaimer somewhere and away you go.

  • http://www.web-strategist.com/blog/ jeremiah_owyang

    Storagezilla

    I’m not sure what you mean? away I go where? please explain

  • http://storagezilla.typepad.com Storagezilla

    I didn’t mean away *you* go in the literal sense.

    I meant that all anyone working at EMC has to do is read the policy post the disclaimer and they were all set to start blogging.

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  • http://www.web-strategist.com/blog/ jeremiah_owyang

    StorageZilla

    oh, got it, thanks.

  • http://www.anaykamat.com/ Anay Kamat

    Blogs allow people to post articles on their knowledge. In this way, blogs act as a knowledge-presentation tool for the company.

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  • http://storagezilla.typepad.com/ Storagezilla

    I didn't mean away *you* go in the literal sense.

    I meant that all anyone working at EMC has to do is read the policy post the disclaimer and they were all set to start blogging.