I was able to interview Jake McKee, the Community Guy, in Austin Texas. He shares some key strategies on building a community program, finding consultants, and the do’s and do nots. Jake’s background?
“Jake McKee is an evangelist for online and offline community building, social media, and customer-company interaction. He has been working with online communities, fan groups, and consumer groups since the early days of the Internet, and has a rich background in Web development, community management, business strategy, and product development.”
Although I turn my phone off, and ask others to as well, I apologize for the cell phone interference noises, I suspect that was from others around us.