Yelp now has Facebook Connect: reviews publish to your newsfeed. What we *need* is to see reviews of Facebook friends in Yelp =higher trust 16 hrs ago

Archive for June, 2007

Web 2.0 in Singapore

Categories: Global Web, Media 2.0Posted on June 30th, 2007

I just got back from a bbq with quite a few famous bloggers in Silicon Valley, in fact it was at Maryam’s house, and it was her birthday. Happy Birthday!

During some of the bbq, some of us were talking about Singapore and how we’re seeing this as a great place to visit and how I see it as a new testing ground for many web 2.0 companies to sprout. I’ve met so many people from Silicon Valley that have been to Singapore, from Shel Israel to Lisa Stone.

Kevin Lim is reporting in from his “Web 2.0 in South East Asia” panel @ Microsoft ReMIX 2007“, it’s worth a read if you’re watching the web industry in South East Asia. By the way, Singapore is the cleanest and most tech savvy country I’ve ever been to, it’s very modern, and the native language is English.

I’m going to keep track of all the reviews in this “clip report” of Pownce, it’s a competitor to Twitter and Jaiku. Let’s see how it performs, and maybe it will shape my interest level:

In Favor

Mashable: Pownce: Against All Odds, Pownce Blew Us Away
Allen Stern of Center Networks: Pownce - it’s pretty freakin’ sweet!
Rafe Needleman of CNET: First look at Pownce
Robert Scoble: Another Twitter competitor — want an invite?
Ryan Stewart of CNET: Pownce using AIR (and I’ve got invites)
Mapping the Web: Pownce Is The Next Big Thing
Kent Newsome: Pownce: Initial Thoughts and Invites to Give
Download Squad: Up close and personal with Pownce
We Break Stuff: A few thoughts on Pownce
The Buzz Bin: Review: An experience that will make you pownce

Indifferent

Michael Arrington of Techcrunch: Kevin Rose’s new Startup
Download Squad: Kevin Rose launches his Instant Messaging network, Pownce
Deep Jive Interests: Must … Refrain … From Ridiculing … Kevin Rose’s … Pownce — !
Mario Sundar: Twitter meets Facebook in Pownce?
Michael Arrington (part 2): Kevin vs Ev
Marc Canter: Interop of Twitter and Pownce (Good read, API is the most important thing to focus on)
Web Worker Daily: Powncing on the Twitter bird… or not
Eric Rice: Twitter gets Pwnced! while Jaiku Readies the Torpedoes
Brian Solis: Is Pownce the Twitter or Jaiku Killer? (this could also go into the “not in favor” category)
Techno Marketer: First look at Pownce

Not in Favor

Uncov, humor site: Kevin Rose: YOU ARE DOING IT WRONG
Wisdump: Pownce, A Twitter Competitor? Or Just Stardom Hype?
Frantic Industries: Pownce the Twitter Killer
WinExtra: Pownce - trying hard to see the new & cool side
Tao: introducing Pownce, the new Twitter.

Observation: It’s interesting many of the titles and reviews of the product are tied to Kevin Rose’s name.

By the way, I met the sole web developer for this, Leah, we ustreamed from the Apple store, she’s pretty cool.

If you have a review, leave a link to it in the comments, or let me know your thoughts in the comments.

Thanks to Brian Oberkirch for the invite. I’m giving a lot of mine away very rapdily, leave a comment if you want one, but there’s only 3 left.

Nick Denton at Valleywag has some an excellent resource of which social networks are dominant in which country. Sadly, the map doesn’t have China, the largest population on the planet.

Although a bit dated, Read Write Web has a list of the top Chinese websites (be sure to click on the other countries listed). When in Singapore last week, I asked some of the top bloggers what they thought were the top websites in Asia.

I was really hoping that Delta Airlines (newsroom) would apologize after this week’s citizen video raging appearing on YouTube, and the blogosphere. I’ve gone to their website nearly everyday, and have not seen any apology or retribution for the delayed and miserable customers. CC Chapman had a horrible experience in the past, I wonder if anyone apologized to him?

What would be an appropriate way to respond? If Delta was my client, I would use similar media to “fight fire with fire”. I’d have a senior executive give a sincere apology and offer the customers a free round trip ticket for their pains. Maybe a live Ustream that allowed a few of the customers to ask questions, and then have it archived and put on a variety of video networks and linked from the Delta news room.

This is an industry where the barriers to switching are very low, every move counts when it comes to me making a decision on flying.

Take a look at Dell, a company that has learned to quickly react, we now know what happens when A company apologizes and life goes on.

I the iPhone that appealing? Here’s some images of folks that just got theirs. For some it was like winning the lottery. Apple employees were clapping and congratulating users, some folks were more interested in their iPhones than meeting the real Steve Jobs.

The experience watching others get theirs was amazing, it was certainly a media frenzy. Everyone was trying to get their brand into the moment, and everything that was happening was mirroring online in mere minutes or seconds. Real time media is being created not just be the large TV station trucks, but also by the participants themselves.

I usually post more meaningful posts regarding the web, but the sheer amount of events this week has thrown me for a loop, there is just so much happening that I’ve a hard time keeping up with it all. You’ll notice that I’ve published several times a day, pictures and all.

How much revenue was generated?

Revenue for Apple? If there were 500 phones sold (we estimate from boxes) at this Palo Alto store, at the average cost of $500 (low end 4GB), plus any other sign up fees the store would have made $250,000 in a few hours.

Revenue for AT&T? Add the AT&T plan of $79.99 (second lowest out of five plans) times 500 phones would be $40,000 dollars for the first month, (plus any activation or switching fees) and then every month after. That’s $480,000 of service revenues from just that Palo Alto store.

iTunes: One of the smartest things was the forcing of users to iTunes homepage to activate, that basically forces users through ANOTHER store. Comscore reports that “The iTunes Store attracted 20.8 million unique visitors in November 2006, up 85 percent from November 2005″. I’ll guess the average users spends $200 a year on media, so $100,000.

Accessories: I’ll take a guess that the average amount of accessories spent on an iPhone are $100 over the next 1 year for the average user. So that’s $50,000.

Let’s not forget the Media and buzz that was created from this event, I don’t even know how to start to calculate that, all I know is that Paris Hilton is probably jealous. I just did a “google fight” and iPhone beat Paris Hilton. Or the man that tried to swipe Stephen Levy’s phone.

Total estimate of Palo Alto store revenue of 500 iPhones?
Keep in mind, this is just one store of many, and just on one day, there will be many other iPhones bought on other days.

+$250,000 (iPhone and activation with AT&T)
+$480,000 (At&T ongoing service of 12 months)
+$100,000 (iTunes estimate)
+$50,000 (accessories)

=$880,000 in total revenue for Apple and AT&T in 12 months from last night’s sales of the 500 phones sold.

This doesn’t include any media buzz that was created.


Video: Guess who was first and second in the store? This was just a glimpse of the hype, when people came outside of the store they were patted on the back, the media would swarm them, (Patrick Scoble had over a dozen cameras on him, he’s really turning out to be a media sensation) folks acted like they won the lottery. A lottery they paid for.

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It’s not ok to break your brand new iPhone

Categories: Events, VideoPosted on June 29th, 2007

But this guy thinks it’s ok…

oh dear.

I think I’m getting good with my $300 camera, I have fun doing my “Walk-throughts”

Lots of people here at the Palo Alto Apple store.

Lunch 2.0 at SimplyHired

Categories: EventsPosted on June 29th, 2007

Just got back from Lunch 2.0 at Simplyhired, right after the iPhone mania, they had Indian food (and we’re hand making Naan there) gave away squirt guns, were playing four square (I told you it was taking off) and I even made a tie dye shirt.

They’re hiring too! Careers at Simply Hired: System Administrator, Web Applications Engineers, C# and PHP Web Developer, VP Product & Marketing, and Account Executive.

I talked to a few of the developers about the ‘widget’ they’ve deployed into myspace a while back. I encouraged them to get involved with Facebook as quickly as possible, I think they’re already going down that path. Have you read my predictions on the open/close networks?

There was about 200 people there at this well planned event. When I told the iPhone line that I was going to Lunch 2.0 they told me to bring the party back over, I have a feeling it was an equally good time.

We missed the community manager Damon, who’s out in Thailand right now.

If you’re not familiar with Lunch 2.0, you can learn how it got started from this video.


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iPhone Mania, the Geeks at the Palo Alto Apple Store

Categories: EventsPosted on June 29th, 2007

I stopped by the Apple Store last night, then went home to my nice bed, I’m not buying an iPhone but am impressed by the buzz that a company has been able to generate for a handheld computer. Steve Jobs is a master marketer, and his technology is ok too.

I stopped by again this morning, there are nearly 100 people there in line, many companies are providing free shirts, free food, and free prizes. The press was there, TV stations, ustream stations, JustinTV, Digg, Rev 3, Zooomr, PodTech, and many other companies. Many folks from the community were at this street fair. Scoble has the story, and I attribute him for being the first and second in line (him and his boy) and getting so many marketers to come down and feed them.

I guess what I’m most impressed about is the clever marketing that’s happening. Zooomr used it’s stickers as the “placecards” for determine the order who is going to buy a phone, smart, every person in line who wants an iPhone has a zooomr sticker on them. Smugmug, an apple store, and others gave away free shirts.

Even Apple came out and handed out water, good show.

I jumped on the Zooomr TV show for a while, at one time there was 700 people watching us, you should join in right now.


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Ustream to give away iPhone, sign up

Categories: EventsPosted on June 29th, 2007

Chris Yeh called me and told me that he’s going to give away an iPhone. Those who sign up on Ustream.tv can be eligible to win the iPhone, details here.

“Ustream is also holding a special giveaway to commemorate iPhone day. If you sign up for Ustream today, and enter the promo code “iphone”, you can win a free iPhone, courtesy of Ustream. Bonus points for folks that actually start streaming while they’re in line!”

You can register for Ustream.tv on the registration page. So if you have a real life, or a real job and don’t have time to stand in line you should sign up. You should know that I’m really excited about Ustream, so much so that I advise their company.

Digg traffic is notorious for a huge spike then a return to normal traffic with residual effects. Last night Julio Garcia text messaged me that I was on Digg from coverage at Searchnomics conference. I noticed at the Marissa Mayar keynote that I was one of the few or only bloggers that were live blogging, I guess my hard work paid off.

I’ll guess that 5% of this traffic will stay with me over the next week, but it you’re here because of Digg, stick with me if you want to learn about Web Strategy, how companies use the web to connect with customers. I think that I was submitted by my new friend at Pro Net Advertising, who you should consider hiring if you like traffic.

I live my blogging life pretty open, and I’ve published a link to my traffic today, as well as my stats for the last 12 months. I don’t have “A-list” traffic, but I’m ok with that.

Look for me today on Zooomr TV, I’ll be heading over to the Palo Alto Apple story for the circus.

Update: I’m getting reports that people are having a hard time leaving comments on my blog, and some IE users are getting an error that says “Stack error at line 7″. When I look at my source code, that points directly to the javascript line of Google Analytics. I think this is just due to this Digg traffic, so bear with me. This is the first time this started happening that I know of, so I’m hoping it will go away.


Digg Traffic

Street Party at Palo Alto Apple store

Categories: EventsPosted on June 28th, 2007

I’ll see you tonight, we’re having a street party at the Palo Alto Apple store at University Avenue. There’s a lot of media being created, from the mainstream press, to Zooomr TV doing it live. Jeff Clavier says that Robert and Patrick are the first two people there. They were there at 11:30 when I was in the area. I ran into Ross Mayfield on the street, and I know that Kevin Rose, Thomas Hawk, Kris Tate are also there.

Apple iPhone for me? Nah, over hyped and over priced, as I understand it the total cost of ownership for the first year will be way over $2000 when you add up provider costs. Lastly, remember when the first gen iPod came out? Look at it now, what a clunker, I’ll wait for future generations.

Yeah, I’m busy, from a 7am Second Life tour to being at this conference this afternoon then on to the events tonight, see you there!



Day 1 Countdown


Day 2 Countdown


Day 3 Countdown

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This is a great video, and it starts with interviewing the four founders of Lunch 2.0. Mark Jenn, Joseph Smarr, David Kellogg, and Terry Chay Terry just stole Mark Jenn from Plaxo and is throwing his money up in the air, so Mark really did great for himself afterall, that’s because he’s got a great attitude. Also a good read is Terry’s history of Lunch 2.0, it’s a long post, so print it out and take it to the beach. We’re glad that Netgear hired us to do this video, now we can go buy more lunches!

By the way, I’ll see you at Simplyhired tomorrow at Lunch 2.0!

I like lists, as I’m watching certain markets mature. Have you read my list of companies that measure social media? That’s more focused on blogs, social networks and text. The biggest challenge is measuring video, which is one of the greatest segments, I’ll add to this with your help, leave a comment below.

Vidmeter
“The online video analytics authority. The Vidmeter JavaScript widget adds a useful tool to your site, showing visitors the most popular videos of the day.”

Tubemogul
“TubeMogul is a powerful, free service that provides viewership-related analytics for those that publish and monitor online video. TubeMogul gathers intelligence across major online video sites including Metacafe, MySpace, Google Video, AOL Video, Revver, Yahoo! Video and YouTube”

Visible Measures
“Visible Measures’ VXM suite is the industry’s first comprehensive Video Experience Measurement solution. VXM enables Internet TV publishers, platforms, and advertisers to deeply measure and analyze audience engagement patterns to yield meaningful audience insights, superior customer engagement, and increased advertising ROI.”

Brandfame
“Brandfame is the premier marketplace connecting brands and producers sharing their videos on video-sharing websites like YouTube, metacafe, AOL Video, Revver, etc … for live product placement and sponsorship deals. ”

Mochibot
“MochiBot is a Flash traffic monitoring tool (similar to a hit counter) that tracks the performance of individual Flash content files (SWFs) no matter where they end up on the web. If your SWF is on 5 different servers, then MochiBot will count the number of views that SWF got for all 5 servers. It’s perfect for tracking how viral your Flash content is.”

VideoCounter
“How many times are your videos watched each day? VideoCounter.com counts the number of times your videos are watched on Dailymotion, Sevenload, iFilm & Co.”

Aweli
Aweli, Inc. was founded to help facilitate the transition of traditional, broadcast video to cutting-edge, downloadable, and freely-distributed video. Our services provide leading-edge solutions for emerging problems in the digital video market. We take great pride in our work, and strive to realize the goal that “Good enough is not good enough.”

StreamSense by NedStat

“Stream Sense™ has been developed for publishers of online streaming content. Powerful, real-time analytics report on visitor behaviour during video or audio streams whether on demand, progressive download or live and regardless of where the streams are hosted. Detailed insight is provided about how visitors interact with online video advertisements. For instance, users can determine the ideal length of an advertising message and the most profitable place for a message within a program. ”

Streametrics

“Streametrics develops and commercializes advanced tracking reports for editors, producers and publishers as for agencies and advertisers. We produce third party analytic reports to make you understand online video consumption and to increase your advertising revenues.”

ViralTracker

“ViralTracker is a smart, powerful technology that is easy to use. It measures the reach and response of your viral internet commercials, movie trailers, game trailers, viral videos and widgets. ViralTracker measures millions of weblogs, forums, websites, communities, social networks and over 140 large video portals. ViralTracker measures in real-time and worldwide. ViralTracker improves the reach and response of viral campaigns with over 300%.”

YouTube
Now offers their own analytics platform

Know of other companies that measure video? Leave a comment below

I just saw Robert Scoble sitting outside of the Palo Alto Apple Store in a PodTech beanbag, he’s going to spend over 30 hours there with his son Patrick for the iPhone. Other PodTech media was there as well as CNN and other large media networks.

I’m here at Under the Radar at Microsoft campus in Mountain View, and sitting next to Chris Pirillo again. He was a judge this morning. I got hear about 1pm, so I missed the earlier companies that were presenting. Half these companies won’t be around in a year, but it’s still interesting to see all these business models developing.

CrazyEgg
CrazyEgg presented, they’re a user experience analysis company that tracks clicks of users. It displays this in a heatmap, while clicks is a powerful thing to track, the ability to track eye movement is also very valuable.

Cruxy
Cruxy, it’s a website that anyone can upload any file, There’s players tools and widgets to embed this in your own website, so you can sell through widgets. Its started by two guys in Brooklyn. The opportunity is if their widget can help trade and sell media content in different networks. They’re using Amazon’s S3 services.. They have a hook into virtual worlds. So what is it? it’s online data storage with network hooks. No offense guys, but this seems like a feature, not a product, the one chance for success? pure widget play.

Vidmeter
“The online video analytics authority”. Two products, vidmeter 100, and vidmetrics. They can show the top videos of the day. They can make money by selling this service to social media marketers to find out which video is playing well in which video network. They scape data from the video network sites (like YouTube, Blip) or they have agreements. Emphasis that the company is a services company, also announced a partnership with Veoh.

Visible Measures
“New metrics for internet video”. They provide intelligence about video by obtaining data from different sources, mainly third party. They have some proprietary analysis and statistics. Seems like they want to move into the comscore and nielsen market. Out of the four companies list here, this is one that I would invest in. I’m not sure if I should add them to my list of companies that measures social media, as I’ve not fragmented it out by video.

Fora.TV
“The world of thinking. FORA.tv delivers discourse, discussions and debates on the world’s most interesting political, social and cultural issues, and enables viewers to join the conversation. It provides deep, unfiltered content, tools for self-expression and a place for the interactive community to gather online.”.There are public events around the world, and they aggregate them. The quality is higher than youtube, the content is somewhere between PBS and Cspan. One of the judges suggested this content is not that exciting.

Splashcast
Splashcast lets anyone be a star. Three steps: 1) upload media, 2) personalize it 3) broadcast. They provide access to a vast amount of content, they can edit it, and then distribute it to their network. For example, facebook users can embed a splashcast widget into their site, which will provide lots of content. The judges asked how is this different than brightcove over a year ago. Great content + Great Tools + Great Distribution.

Ustream TV
It’s live interactive video for everyone. Live and interactive is interesting because it helps the users shape the content and that’s engaging. usream is looking for partners, distribution, viewers, content creators, advertisers, and sponsors. I’m on the board of advisers of ustream because I’m a big fan of their service. Challenges from host and judges: How can we make lifecasting interesting? Is is about live or recorded? What tools are you providing to allow users to promote. Local TV is a natural evolution for this. The biggest challenge is getting good content.

Zattoo
Watch live TV on your computer. Virtual cable network for you PC. Launched in May 2005. “Zattoo is live TV on your PC - it’s the football game as you chat, the news as you email, and Lost as you pay your bills. Zattoo is also TV when you don’t have a TV - it’s the channels you want, when you want, where you want”. These guys are right in the same space as Joost.


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Intel, who’s a client for video and audio podcasts, took me on a tour of their newest addition to their Second Life island. This was a true brand experience, that infused the Intel message with a quest to find three parts; A jet pack, and two Intel chips to power it. Why jetpacks? They represent speed, agility, and flexibility. Those who complete the quest can use this jetpack to fly higher than most and fly quickly through Second Life , for geeks like me, it’s bragging rights for the second world and first.

Tim who focuses on the gaming market at Intel toured myself, Adam who’s reporting from Reuters. (You know Reuters is taking Second Life seriously), and a few others.

This “Journey to the heart of Intel Island” was unlike other simulations, it was multi-dimensional. There are elevators that let users move down several layers underground, as well as above a strategically placed tower. You’ll find cross branding events with Orange County Choppers, and a virtual music concert. At one concert hall you can watch videos of the multiply yourself campaign, but this time it features Second Life avatars, great cross-over.

The experience is rich as flying laptops are pets, they provide additional on-brand messages and quest tips.

There are multiple venues to explore in the simulation, from an underground life size chip, to a conference area, to a concert area, this is a multi-purpose environment. What’s most interesting is that Second Life citizens will have to ask a jetpack owner where they got the jetpack, it’s a brilliant word-of-mouth campaign. But don’t ask me for tips, you gotta give it your own try, for some it will take some time to find the pieces, (maybe even 30 minutes) but it’s emotionally satisfying when you earn it.

Thanks Intel, and MRM Worldwide/McCann Erickson (Updated July 25th: I forgot to include some of the folks who helped out on this) who was the agency who developed the Island along with developers Millions of Us. Ogilvy, the PR agency and Intel invited me for the sneak preview when the doors opened at 9am today. This was a unique interactive brand quest that left me feeling that by getting the chips would empower the virtual experience better, it make sense.

I was asked for my feedback, and I said it would be interesting if the simulation would create a floating island high above that’s only accessible by the jet pack. Heck, take me to the moon or a new planet!

If you’re a corporation in SecondLife, I’d love to hear about it, let me know, my email address is on the top right.


Intel Tour Starts
The Private Tour starts

Intel and Orange County Choppers
Tie ins with Orange County Choppers

Getting my jetpack (but it's still unpowered)
Just got my jetpack, but it’s unpowered

Intel Elevator (multiple levels, that's new)
Getting on elevator

SecondLife Avatars are dancing to Multiply campaign
Second Life avatars dance to “mutliply yourself”, very clever cross-branding

Inside the Intel Island Core
Deep inside the Island, this is one of the first simulations to be multi-level

Intel Island's Concert center
Concert Hall and Auditorium

Got my Jetpack and it's powered!
Yes, I got the final chip, and my jetpack is powered (notice full green bars on pack)


Summary
I’ve seen a few corporate Second Life islands, this one is well thought out and is a good example of opt-in brand immersion, for corporations that want to enter this space, take note, this is a good case study.

I’ve been given a login to the private version of Spock from friend Dave McClure a vertical search engine and was actually very pleased to see what was going on. While I’m often very cautious of people recreating existing communities this one is doing something different and doing something that matters.

Spock is a search engine for people. It has the ability to organize all of one’s personal information and aggreagate on to one page. I had a few questions after I had cruised around the application, think of it as like a wiki or tagging for individuals.

Here’s what I think are some key advantages for Spock: The platform lets us organize information around a person, rather than the applications that collect the data. Users can submit keywords about different individuals, so it’s really a peer based review. Great way for seeing how others think about an individual. You can also find other individuals with similar keywords and features, while there are certainly too many social networks out there this could potentially aggregate all that data for one profile. I see an opportunity to partner with other identity and profile networks like LinkedIn, Plaxo, and even OpenID. At some point the web will need a verifiable identity for individuals, it would be nice to have the option of coupling it with this data from Spock.

Dave connected me with Jay Bhatti, the co-founder and VP of Product, who was able to answer my questions. The intro that matters, are the keywords on his Spock profile:

smartvote Co-Founder of SPOCK.COMvote Wharton School of Businessvote Spock teamvote Spock board membervote product managervote liger lovervote athleticvote not just any bhattivote born in indiavote Accenturevote Wharton MBAvote Co-founder SPOCKvote smelly shirtsvote brown eyes


Jeremiah: I’m checking out Spock it looks interesting, it was great for my ‘ego surf’, as well as find out about others that share similar interests. So what is Spock? And how’d you get that catchy name?

Jay: Spock is a search application that organizes information around people to enable discovery and learning. We got the name in a open domain name auction. The original register did not renew the domain and it was bought by someone who put it up on sale and we had the winning bid


Jeremiah: Why Spock? What’s broken? What does Spock do that Google or Wikipedia can’t?

Jay: Searching for information around people is hard and broken. For example, you probably have thousands of people in your address book, but you could not quickly and easily find those that went to Stanford and work at Google (unless you spend hours organizing all this in your address book). Spock will solve the problem for you to easily and quickly organize the people in your world with minimal effort (Spock and the community will do most of the work in organizing this information for you).

Google organizes info around web documents, we organize information around people. which requires a much different approach (man and machine contribution) and much more sophisticated algorithms (how do we know a page is about a person and not a car? Google does not care what the web document is about, only its relevant keywords. Spock really cares about if the document is about a person, and that is hard to do).

Wikipedia is only for famous people. Spock is about every person on the planet. So, if your looking for a dentist in Sacramento who went to Stanford Dental school, you would use Spock, not Wikipedia.

Jeremiah: What can we expect in the future from Spock? Will this expand to other verticals?

Jay: We will stay focused on people. Spock will not expand into other verticals. We want to be the number 1 search application for people in the world. In the future, we will expand the richness of information around people with features like news and videos organized around people.

I hope this helps.


Jeremiah: Thanks Jay, it does help, good clarifications and segmentations, I look forward to seeing it more widely adopted.


Screenshots

Since most folks can’t login to Spock yet, I’ve been given permission to share a few screenshots, take a look:

Spock Homepage
Above Image: The Spock homepage,spartan and clean.

Jeremiah Owyang's Spock Profile
Above Image: My profile, I didn’t add any of these tags, this was done by my network, guess what people think about my wife?

Spock's Paris Hilton Profile
Above Image: My good friend Paris’s profile (actually she had two profiles in Spock)

All Spock members tagged "Drunk Driver"
Above Image: Tags yield clusters: Clicking on any of the tags helps to find people with similiar attributes, in this case, Paris and friends share “drunk driving”


Final Thoughts:

Spock was fun for the ego search, I could also find folks with common interests, that was helpful and interesting. I find Wikipedia restrictive and non-fun, Spock fulfills this. I see Spock has some interesting ways of aggregating ‘Universal Personal’ info but I would be a bit concerned that Google could easily offer this with some of their new “Universal Search” directions. Most important questions: Would I use Spock? Yes. Would I tell others? Yes. Would I invest money into it? There’s not enough with the current feature set.

I heard about this from a few people I talked to today, the consumerist, and even my wife was watching it on the news this morning. It sounds like a hellish experience. Delta Airlines unfortunately had it’s passengers, crew, and plan stranded on the Tarmac for 7 hours, which was Delta Flight 6499 JFK to DFW on June 25, 2007. Although nothing to do with Web Strategy, it does have something to do with Citizen Journalism.

Remember when Jet Blue had a similar incident? They made a public apology using online video. A social media consultant, I recommend that Delta respond quickly, authentically, and try to repair the damage. If you work for Delta, you can contact me, my email is on the top right of my blog.

The only thing I see on the Delta news page is positive news about Delta. Did I tell you that I believe that irrelevant corporate websites need to evolve? This is a great example.

Remember corporate folks, there are no more secrets, they just haven’t been discovered yet.

It’s kinda like you’re married! Apologize fast and sincere and fix the problem! Then apologize again!

Marrissa Mayar was the closing Keynote at Searchonomics today in Santa Clara, she gave an overview of all the Search tools as well as an announcement of a new program, read on to find out.

The Google Search Inventory:

Language Translator “Clear”
Google is investing heavily in automated translation, why? This technology can break down languages barriers. They’ve launched “Clear”, the slides showed Arabic translated to English. This tool will provide powerful results in multiple languages

Google Book Search
Google is working on crawling high quality content, such as their library program of 16 libraries and over a dozen publishers. For books that are not scanned, extensive metadata is being crawled and organized. A location based tool will help identify which libraries have the book you need available. For scanned books, Google will allow viewing of books of “limited preview” or “view all”. Additional metadata “About this book” will be improved. Lastly, a really interesting feature is a Google Mashup, “Places mentioned in this book”

Images and Video
Many improvements made over summer, including YouTube integration.

Speech Recognition empowers Video Search
Have you heard of “1800-GOOG-411” Users can call this phone number and do voice search. Voice to text can even empower for speech recognition over video for transcripts. Facial search is not far along.

Universal Search

Local books, news, and media appear more like an encyclopedia, it’s a content aggregator. Blogs maybe included by the end of year, Podcasts may take more time as less metadata available.

Mobile Search
Usually during summer google.com has a dip in usage, however this year, the analytics for mobile access has increased. Universal search will be present here.

Maps and Local
Google maps currently has traffic maps, data is from third parties to measure congestion, and also available on mobile devices. Streetview, although somewhat controversial, can save users time to navigation a local search experience.

Google APIs, Gears, Gadgets
These tools provide hooks into multiple applications. Users and developers can run their applications on a faster user experience. Google reader is now supported by Google Gears. Google Gadgets spans the desktop to the web experiences

iGoogle
Will provide a customized and personalized homepage for users, it also has skins. Some of the skins track the time zone and match sunrise and sunset and movement of celestial bodies. This will tie with Gadgets, the web becomes modular. The Gadget Wizard will allow develoepers to create new applications and gadgets. One of the most successful developers was 17 year old Caleb, who developed for his community, high school users, he’s received 6.5 Million views a week. What did they access? A periodic table, and other school-centric tools. Developing these tools is free.

“Gadgets are a new form of advertising, and that’s the type of interaction we want to foster”


Announcement: Google Gadget Ventures

Google sees an interesting trend in the Gadget network. There’s an industry showing early growth trends such as SEO and Ad Sense. This will encourage business ventures that rely on the Gadget platform.

Grants to develop Gadgets will be provided in two phases:

Tier 1) 250,000 page views will be tier 1, $5,000

Tier 2) Seed investment of $100,000, must have received tier 1 grant and must present a business plan

Google is going to fund the small developer to build on their platform, this is one of the first of it’s kind in an open network. The details about Google Gadget Ventures are here. Are you qualified? Read the FAQ. Or check the official Google Blog.

Related Sessions I covered at Searchnomics:

  • Searchnomics Conference: Social Networking User Generated Content and Search
  • Searchnomics Conference: Video Search Optimization and Marketing
  • Search meets Web Analytics at Searchnomics Conference
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    Panel was moderated by Jeremy Crane from Compete.com, he had a preso, but I came in late.

    Red Bricks Media, Elliot Easterling

    User content and Search Web 2.0
    -There are two things people are looking for in Web 2.0: 1) Information 2) Community
    -Case Study of Eric a Yahoo dessenter
    -Trust is a factor, users trust other users above all else

    The Downside of UGC (I hate that term)
    -Blog Spam and Social network noise is a mess
    -Disney does not want to have anything to do with UGC
    -Bloggers can smear brands
    -Risk of being “off-brand”

    How to Leverage Social Media, Neil Patel
    Neil is a SEO, SMO, and Internet Marketer, he’s also a pretty cool guy, and supports some of the top A-list bloggers

    -Fab Four: Reddit, Delcioius, Digg, Netscape. Can drive thousands of users and links
    -Get to know your audience
    -Some stories got 4525 Diggs
    -Imporant Factors: Number of Votes, Time, Voters, Submitter, Friends
    -What not to do: Self promotion, add biased information, paying for votes, break community rules, SPAM

    What to do: Add tons of friends, participate in the community, user great titles and descriptions, become a top user, submit during the right time


    Discussions:

    There will be other sites for baby boomers called “eons”.
    Consider diversifying your web strategy, don’t put all efforts into one area
    There’s rumors that the virtual gifts on Facebook are making the creators a lot of money
    How to sell this internally?
    Second Life: Try not to build a real world store, be a more creative.


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