A list of web ready CRMs companies and sites (and a cheaper alternative to SalesForce)

Categories: Industry Index, Web ToolsPosted on May 31st, 2007

Many startups out there need to keep track of customer, prospect, and partner information, including the status of those relationships. For many, SalesForce is too expensive for their needs. Since we’re all living the the ‘new’ web world where software is everywhere, I’d thought I’d put together a list of CRM systems you could use, please add to the comments of other CRMs systems

List of Customer Relationship Management Systems (CRMs):

SalesForce

Daffodil CRM

Centric CRM

SugarCRM

CRM Solution

Sales Boom

Free CRM

Boss CRM

Klyptix

Boss CRM

VTiger

On Contact

Zoho CRM

Highrise, 37 Signals

VTiger

Solve 360

Big Contacts

Net Suite

ProspectSoft

Instant Sales Tracker

Patoo

Terasoft

Patoo

Easy Customer

Pipeline Deals

Sage software

Goldmine

Avidian

Heap CRM

IT Factory

Batchbook

Geez, what a crowded market.

Other Resources

-Web Worker daily has some analysis of just a few of the above that I listed.
-eCRM has a partial list, they include other applications in addition to CRM, such as Helpdesk, communication tools etc.
-You can glance through this comparison matrix in this vendor showcase, very helpful.

You always get what you pay for, so I’m sure you’ll be a savvy consumer. As you add comments, I’ll add to this list over time.

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A list of web ready CRMs companies…

Posted by share.websitemagazine.com on May 31st, 2007 at 8:59 am

i believe GetSatisfaction.com is also launching soon… at the very least, Lane & Thor picked a cool name for the company

Posted by dave mcclure on May 31st, 2007 at 9:03 am

Dave

As i understand it, that’s a Support site, not a CRM.

Posted by jeremiah_owyang on May 31st, 2007 at 10:37 am

Thanks Jeremiah, for making Zoho CRM a part of the list

Posted by Arvind on May 31st, 2007 at 2:42 pm

Here are a couple more:

Sage software:
http://www.sagecrmsolutions.com/

Goldmine:
http://www.goldmine.com/micro.aspx?id=4398

Avidian:
http://www.avidian.com/

Posted by James Key Lim on June 1st, 2007 at 12:07 am

Jeremiah - We would appreciate being included as part of the list - http://www.pipelinedeals.com. We have been in business for over a year and offer a simple and affordable CRM solution at $15/user/month with no long term commitments. Thanks for compiling the list.

JP
http://www.pipelinedeals.com

Posted by JP on June 1st, 2007 at 5:23 am

Arvind, no problem.

JP, I added you, I reviewed your site to make sure you had contact and customer info inputs first, thanks.

Posted by jeremiah_owyang on June 1st, 2007 at 5:35 am

Thanks James

Posted by jeremiah_owyang on June 2nd, 2007 at 8:37 am

Wow, what a saturated market now. I’ve added at least 10 on this list since it started. Commodity software, although service and support can make a big difference, right after strong marketing.

Posted by jeremiah_owyang on June 2nd, 2007 at 8:39 am

http://heap.wbpsystems.com/ is another great CRM solution for small business.

Posted by wps on June 2nd, 2007 at 11:43 am

I hope the other publish an articl about free CRM application…

I noticed that there are free offerings from http://www.kyliptix.com and http://www.frecrm.com but i want to have a comparison with others for my research..

Thanks

Posted by Nader on June 7th, 2007 at 1:41 am

I am currently in charge of Sales in a mid sized company. I have been looking at Saleforce, but it is too messy and complicated. I just need a simple system. I have looked at IT FACTORY CRM - they have created a online portal version (running on IBM Websphere portal) of their award winning CRM for Lotus Notes. Really cool stuff! Check it out at http://www.itfactory.com/crm

Posted by CRM Geek on June 22nd, 2007 at 7:05 am

Thanks, I added it CRM Geek

Posted by jeremiah_owyang on July 10th, 2007 at 4:08 am

Many of these so called CRM vendors are only focused on some parts of CRM but not all. The only companies that actually offer a SaaS Marketing Automation, Salesf Force Automation,, and Customer Service And Support solutions integrated out-of-the-box are Salesforce.com, Salesboom.com, Netsuite and Rightnow.

Posted by Tom Greenberg on July 12th, 2007 at 11:20 am

[...] I am NOT seeking platforms which you could build these features on top of it, I’m really seeking a ready-to-go community suite. I’m seeking solutions to build community, not ERP systems (but if they have both, that could be included). See my list of web-based CRMs. [...]

Posted by Web Strategy by Jeremiah » List of companies that provide Web Collaboration Suites or Platforms on July 21st, 2007 at 6:29 am

I am looking for CRM solution for running small business on that sync’s with outlook and MS office, but not so expensive as a Salesforce.com etc. Any ideas?

Posted by Bill on July 28th, 2007 at 1:29 pm

Check this startup killer!!!

http://www.killerstartups.com/Web-App-Tools/kyliptix–Simplify-your-Business/

Posted by Nibal on September 27th, 2007 at 1:47 pm

In light of the recent DEMOfall07, I’d like to offer BatchBook to the list (disclaimer: my company). We’re targeting the the small business/microbusiness/sole proprietor portion of the market.

Thanks!

Posted by Adam Darowski on October 3rd, 2007 at 9:12 pm

[...] have told me it is a crowded market, but I’m glad that Jim can see we’re really going for an undeserved portion of that [...]

Posted by Traces of Inspiration » Blog Archive » Gratuitous Self-Serving Post: BatchBook Press on October 3rd, 2007 at 9:33 pm

Hello, this is in reply to Bill, if you are still looking for a CRM solution, it’s always good to try them on first and on the website of Salesboom.com you can get a 30 day free trail, it’s worth checking out and they aren’t anywhere as expensive as Salesforce.

Posted by Josh Whiting on October 18th, 2007 at 7:34 am

Thanks Jeremiah for being a CRM evangelist including the true Prophet (http://www.avidian.com) of CRM in your list. If you want the CRM promise land, you must talk about Outlook and Prophet. Think about where you are in most of the day and what application you open first in the morning and have it opened all day. Keep CRM real with something built inside Outlook. Prophet, the CRM in Outlook.