A list of web ready CRMs companies and sites (and a cheaper alternative to SalesForce)

Many startups out there need to keep track of customer, prospect, and partner information, including the status of those relationships. For many, SalesForce is too expensive for their needs. Since we’re all living the the ‘new’ web world where software is everywhere, I’d thought I’d put together a list of CRM systems you could use, please add to the comments of other CRMs systems

List of Customer Relationship Management Systems (CRMs):

  • SalesForce
  • Daffodil CRM
  • Centric CRM
  • SugarCRM
  • CRM Solution
  • Sales Boom
  • Free CRM
  • Boss CRM
  • Klyptix
  • Boss CRM
  • VTiger
  • On Contact
  • Zoho CRM
  • Highrise, 37 Signals
  • VTiger
  • Solve 360
  • Big Contacts
  • Net Suite
  • ProspectSoft
  • Instant Sales Tracker
  • Patoo
  • Terasoft
  • Patoo
  • Easy Customer
  • Pipeline Deals
  • Sage software
  • Goldmine
  • Avidian
  • Heap CRM
  • IT Factory
  • Batchbook
  • Geez, what a crowded market.

    Other Resources

    -Web Worker daily has some analysis of just a few of the above that I listed.
    eCRM has a partial list, they include other applications in addition to CRM, such as Helpdesk, communication tools etc.
    -You can glance through this comparison matrix in this vendor showcase, very helpful.

    You always get what you pay for, so I’m sure you’ll be a savvy consumer. As you add comments, I’ll add to this list over time.

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    • i believe GetSatisfaction.com is also launching soon… at the very least, Lane & Thor picked a cool name for the company 🙂

    • Dave

      As i understand it, that’s a Support site, not a CRM.

    • Thanks Jeremiah, for making Zoho CRM a part of the list 🙂

    • JP

      Jeremiah – We would appreciate being included as part of the list – http://www.pipelinedeals.com. We have been in business for over a year and offer a simple and affordable CRM solution at $15/user/month with no long term commitments. Thanks for compiling the list.

      JP
      http://www.pipelinedeals.com

    • Arvind, no problem.

      JP, I added you, I reviewed your site to make sure you had contact and customer info inputs first, thanks.

    • Thanks James

    • Wow, what a saturated market now. I’ve added at least 10 on this list since it started. Commodity software, although service and support can make a big difference, right after strong marketing.

    • wps

      http://heap.wbpsystems.com/ is another great CRM solution for small business.

    • Nader

      I hope the other publish an articl about free CRM application…

      I noticed that there are free offerings from http://www.kyliptix.com and http://www.frecrm.com but i want to have a comparison with others for my research..

      Thanks

    • CRM Geek

      I am currently in charge of Sales in a mid sized company. I have been looking at Saleforce, but it is too messy and complicated. I just need a simple system. I have looked at IT FACTORY CRM – they have created a online portal version (running on IBM Websphere portal) of their award winning CRM for Lotus Notes. Really cool stuff! Check it out at http://www.itfactory.com/crm

    • Thanks, I added it CRM Geek

    • Tom Greenberg

      Many of these so called CRM vendors are only focused on some parts of CRM but not all. The only companies that actually offer a SaaS Marketing Automation, Salesf Force Automation,, and Customer Service And Support solutions integrated out-of-the-box are Salesforce.com, Salesboom.com, Netsuite and Rightnow.

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    • I am looking for CRM solution for running small business on that sync’s with outlook and MS office, but not so expensive as a Salesforce.com etc. Any ideas?

    • I am looking for CRM solution for running small business on that sync’s with outlook and MS office, but not so expensive as a Salesforce.com etc. Any ideas?

    • In light of the recent DEMOfall07, I’d like to offer BatchBook to the list (disclaimer: my company). We’re targeting the the small business/microbusiness/sole proprietor portion of the market.

      Thanks!

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    • Hello, this is in reply to Bill, if you are still looking for a CRM solution, it’s always good to try them on first and on the website of Salesboom.com you can get a 30 day free trail, it’s worth checking out and they aren’t anywhere as expensive as Salesforce.

    • Thanks Jeremiah for being a CRM evangelist including the true Prophet (http://www.avidian.com) of CRM in your list. If you want the CRM promise land, you must talk about Outlook and Prophet. Think about where you are in most of the day and what application you open first in the morning and have it opened all day. Keep CRM real with something built inside Outlook. Prophet, the CRM in Outlook.

    • Tactile CRM – http://www.tactilecrm.com is our new web-based CRM offering for anyone that might be interested.

    • You will also find quite a comprehensive list of CRM’s and Contact Managers here:

      http://www.smallbizcrm.com

      Hope that helps you.
      Perry

    • Pradeep

      Hi,
      I need the top 10 CRM softwares in market, if posible Pls mail to my ID.

    • The TeamWox collaboration software is designed for the optimization of management and production processes in a company. Using it, you can organize management processes inside a company, make them more transparent, quicken decision making based on full and authentic information.

    • I recommend you take a look at Commence OnDemand — a web-based CRM solution with sales, marketing, leads, Outlook and Gmail integration, and much more. Details and a free test drive are available at http://www.commence.com

    • I recommend you take a look at Commence OnDemand — a web-based CRM solution with sales, marketing, leads, Outlook and Gmail integration, and much more. Details and a free test drive are available at http://www.commence.com

    • This is a very comprehensive list. Please add Worketc (http://www.worketc.com/CRM_Project_Management). It is relatively new and you may have missed looking into its really neat features. Its a CRM project management software that combines all the tools you’d need to manage a small sales business under one system.

    • Oh cool the one I'm using is listed, Sugar CRM.

    • Jack

      Here is another entrant into the market. Its pretty good and powerful.

      http://www.karmacrm.com

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    • Samurai CRM is being released 1 Sept 2011 Offers a powerful suite of applications for only 299USD It promises to cover the needs of most small to mid sized companies.  For those in the Intellectual property a rights management version is also available.

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    • Thanks for this useful information.
      You included best usually I like open source crm.

    • Browne

      How can you not have Bitrix24 on the list? Most popular free CRM right now.