Archive for May, 2007

Social Media Club on June 11th. Use the optimized registration code


The Social Media Club Workshop is on June 11th in Palo Alto, I’ll be one of the presenters. We’ve got a little contest to see which speaker can attract the most folks, and we’re using discount registration codes to track.

Shel is promoting his code from his blog (and announcing Giovanni to kick off the conversation) he promotes his code, but mine’s better. Why enter that extra letter (his is four characters) when you can enter three and save yourself a keystroke.

To registered with the streamline, optimized code, use OWY and get a discount. I know a lot of you who read this blog are doing social media at your corporation, I’d really encourage you to attend and register.

If you want to check out the agenda, here’s the details, the topic I’ll be covering the following which makes sense given my dive into the tools and most recently ustreaming at web 2.0 expo.

Checking out Google’s Webmaster tools at Google Dev Day


I’ve got some other notes I’ll be publishing, but in the meantime, here’s a little interesting tool that if you’re managing a website to know about.

I’m at the Google Developer day here at the San Jose convention center and had a nice close up tour of the Web Master tools that Google provides.

Did you know that you can see who’s linked to you, and export the data? While the data is alpha organized and a bit raw, it may have data (or richer data) than what Technorati brings to you. You can also check out Google queries, and how people found your site, and which keywords they used. I found out that I show up as the fourth Jeremiah in search results. (The Google folks were impressed!) By putting this data next to your Analytics, you can get a better sense of how folks are finding you. I also discovered my blog has a ton of 404 links, likely due to my site being down from dreamhost. Overall checkup? My site’s doing well, although I should upload a sitemap using my RSS feed. Yet another way to observe the User Experience.

Did I tell you I hate the term “Webmaster”? It’s so reminiscent of the sys admin in your IT department that built your first corporate website with flashing graphics.

Update: I’m not the only one that doesn’t like the webmaster title.

Wireless Access for everyone with Meraki “Free the net”


Running a conference with limited bandwidth? How about a large campus or even home owner association? Even if you manage a city (like SF) Wifi is a great attractor for new tenents that are tech savvy.

I’m sitting with Chase Phillips of Meraki Networks which is a company in Mountain view that is helping to provide internet access to everyone, How? They offer a repeatable mesh network that encourages others to share, and bring internet access to others.

Meraki is a Greek word that means “From the soul, or from the heart” and in the spirit of Web 2.0, giving to get more is the mantra.

You can check out their website where the Meraki Mini is for sale for $50 bucks. Worried about how many people may use your network? You can control the bandwidth.

Of course I challenged Chase that cities and large companies (like Google) will want to offer this, so this market is still virgin territory. If you believe the network should be for the people check out the website “free the net”.

Their still trying to figure out how to get mass adoption, so if you have any ideas give ’em a call.

A list of web ready CRMs companies and sites (and a cheaper alternative to SalesForce)


Many startups out there need to keep track of customer, prospect, and partner information, including the status of those relationships. For many, SalesForce is too expensive for their needs. Since we’re all living the the ‘new’ web world where software is everywhere, I’d thought I’d put together a list of CRM systems you could use, please add to the comments of other CRMs systems

List of Customer Relationship Management Systems (CRMs):

  • SalesForce
  • Daffodil CRM
  • Centric CRM
  • SugarCRM
  • CRM Solution
  • Sales Boom
  • Free CRM
  • Boss CRM
  • Klyptix
  • Boss CRM
  • VTiger
  • On Contact
  • Zoho CRM
  • Highrise, 37 Signals
  • VTiger
  • Solve 360
  • Big Contacts
  • Net Suite
  • ProspectSoft
  • Instant Sales Tracker
  • Patoo
  • Terasoft
  • Patoo
  • Easy Customer
  • Pipeline Deals
  • Sage software
  • Goldmine
  • Avidian
  • Heap CRM
  • IT Factory
  • Batchbook
  • Geez, what a crowded market.

    Other Resources

    -Web Worker daily has some analysis of just a few of the above that I listed.
    eCRM has a partial list, they include other applications in addition to CRM, such as Helpdesk, communication tools etc.
    -You can glance through this comparison matrix in this vendor showcase, very helpful.

    You always get what you pay for, so I’m sure you’ll be a savvy consumer. As you add comments, I’ll add to this list over time.

    Zooomr Support by Sun and Zoho


    I’m really glad to see that the Zooomr guys are getting their site (which has been offline for more than a week) back in order. Their site went down as they tried to launch the third release of their product, sadly, this is a disaster. They lost data and there have been some hardware issues. I know that there were some issues with funding of Zooomr, and I can see where additional resources are critical in keeping a website alive, funding is critical for a rainy day (and when it rains it pours).

    I’m really impressed with Sun, (they love startups) a big ol’ behemoth enterprise company has provided data storage hardware to Kris and Thomas, and Zoho is helping out from their data center. (If I were still in my previous role as community manager at a data storage company, I would have tried to help too) We should applaud both those companies for helping out. Scoble has the story.

    Kris and Thomas are doing all that they can to keep the lines of communication open, they are ustreaming live, blogging, and leaving comments (even Zoli is watching). Good luck you guys, call me if you need anything. Keep an eye on their blog, which shows they are getting close to completion. I hope this saga ends on a good note.

    What’s the difference between a Portal and an Aggreagtor? not much really


    Portals are Dead. Portals are Dead. = the mantra of Web 2.0, content is distributed, open, and amorphous.

    The Web Portal, which gained fame in the late 1990s was a web application that was intended to keep eyeballs on one page by providing all the information in a dashboard type style at once. From 2000-2003 I was the UI designer on the MyExodus customer portal, it was a lot of fun.

    An Aggregator, like a feedreader, techmeme, page flakes, netvibes, and myyahoo (and now facebook) is designed to collect all the information you want on to one page. If you think about it for a moment, Google search results is actually an aggregator too.

    So what’s the difference between a Portal and an Aggreagtor? Not much, if you ask me. So if portals are dead, then are aggregators too? While sure, the resources required to create the modern portal/aggregator or low, the strategy is the same: bring all the resources to one page.

    Conclusion: Portals aren’t dead, we’ve just renamed ’em.