Yes, that Michael Dell of Dell Computers.
Lionel Menchaca came up to me at the BlogHaus to thank me. For what? Well, he’s the guy that launched the Direct 2 Dell. At the time, Dell was under very very fierce attack from the blogosphere. I took the opposite stand. I understood what it was like to deploy blogs at a big tech company, and felt compassion for them. I’ve used Dell as a case study of a company that was taking major flack, learned to adapt and open up, sure it wasn’t perfect, sure it could have been done better, but I still felt compassion.
Lionel remembered this, and invited me to have lunch with Michael Dell tomorrow. I’ve been a Dell customer for a few years now. I used their products at Exodus, World Savings, and at Hitachi Data Systems. I even encouraged my Dad and sister to buy a Dell, as I was a fan of their user friendly website, and product support.
I’m having the hardest time thinking of some questions to ask, so what questions should I bring up? Please keep them intelligent and thoughtful.