Community Manager role Manifesting
Just last week, we discussed how Community Manager roles are emerging at many companies. I put together this list of resources around the emerging Community Manager role. Last month respected thought leader Josh Hallett also observed a gap in companies cultivating community and social media skills, you can read one real life example in the comments written by Mark.
I was recently contacted by Mark Krupinski who is crafting out such a role at his own company. He emailed me his proposed job description of his role, and I really like some of goals of the role:
“As a Community Manager, the strategic role is to engage the internal and external community around an organization and its products and to be both a company champion and customer advocate. “
How cool is that? I blogged about my real life experience, Mark responded in comments, built his own proposal and then will go deploy in real life himself!
1 Comment so far
Leave a reply




[…] Wow, just yesterday I noticed how Mark is starting to have the Community Manager role manifest, I didn’t realize it would happen so fast that he would propose this role to his management and company. Talk about taking action. The social media industry should be proud of Mark for taking leadership to reach out to customers. Way to go Mark! […]