I'm headed to Google HQ soon. In Oct, we talked about Google becoming a social network, this is just one more piece http://bit.ly/3oQkY6 30 mins ago

Community Manager role Manifesting

Categories: Community MarketingPosted on December 12th, 2006

Just last week, we discussed how Community Manager roles are emerging at many companies. I put together this list of resources around the emerging Community Manager role.  Last month respected thought leader Josh Hallett also observed a gap in companies cultivating community and social media skills, you can read one real life example in the comments written by Mark.

I was recently contacted by Mark Krupinski who is crafting out such a role at his own company.  He emailed me his proposed job description of his role, and I really like some of goals of the role:

As a Community Manager, the strategic role is to engage the internal and external community around an organization and its products and to be both a company champion and customer advocate.

How cool is that?  I blogged about my real life experience, Mark responded in comments, built his own proposal and then will go deploy in real life himself!

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