@mkrigsman Yeah, everyone is media now ;) To be clear, we do traditional quant survey research with NO social media as well. multiple tools in reply to mkrigsman 20 mins ago

Out of the Page View Ashes will rise a Social Media Measurement Index

Categories: Social MediaPosted on December 1st, 2006

Steve Rubel indicates that the Page View ranking as a primary index is dying. Ajax, RSS, don’t indicate exactly how the content is being consumed, let alone what users do with the content and their sentiment.

The solution is a new type of index will come in to play. Social Media will influence it. Just ‘visiting’ a site doesn’t indicate what users have the capabilities to do now. Users can now do the following

  • Users can interact with the page
  • Rate the page
  • Tag the page with Delicious
  • Comment about it
  • Blog about it
  • Link to it
  • Page rank doesn’t indicate duration of stay either, or if they even read the content!

I’m on a serious knowledge question to understand what do Marketers want to measure when it comes to Social Media. Web users can actually perform actions other than pure clicks to page views on web pages.

This coming Tuesday, I’m helping Factiva run a Roundtable Workshop to answer those very questions. I’ve also listed out a bunch of companies that measure social media, and contributed to a partial list of things (Steve Rubel did too) that could be measured. (I could easily double this list)

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  • I just saw this post and was intrigued by their discussion, related to this thread:

    http://www.clicktracks.com/insidetrack/articles...
  • I think you're on the right track here. At the end of the day, "interaction" is more important than simply "touch".

    The funny thing is, marketers should LOVE having a new metric that takes these things into account since the numbers would significantly increase, certainly.

    The reality is that pageview is easy, and we're all mostly lazy at the end of the day. Every Web server automatically tracks page views with little additional work. But to start to track the things you mention, there's likely going to be additional upfront work to be done as projects are created.

    So my questions about the "new metric" is this:

    How can we take into account a range of interactions (whatever is deemed important) in a way that's as easy, or only slightly more complex as tracking page views?
  • Bess
    I know "Page View" is dying when I start to understand the impact of AJAX. Among the AJAX components, DOM may be further to be developed for tracking.

    I'll need to brainstorm about it.
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